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Guest Relations Manager Jobs in Spring, TX (NOW HIRING)

INFUSE WELLNESS LLC

Be Seen First

Medspa Guest Relations Manager

Spring, TX · On-site

Greet clients with warmth, professionalism, and discretion, ensuring a 5-star guest experience * Manage appointment scheduling, confirmations, and changes using spa software * Check clients in and ...

INFUSE WELLNESS LLC

Be Seen First

Medspa Guest Relations Manager

Spring, TX · On-site

Greet clients with warmth, professionalism, and discretion, ensuring a 5-star guest experience * Manage appointment scheduling, confirmations, and changes using spa software * Check clients in and ...

Black Walnut

Operations Manager

The Woodlands, TX · On-site

$60K - $70K/yr

They must maintain positive guest relations by ensuring proper personnel levels are met each shift ... Must manage security and shrinkage control, overall sanitation of dining room and personnel levels.

Black Walnut Cafe

Operations Manager

The Woodlands, TX · On-site

They must maintain positive guest relations by ensuring proper personnel levels are met each shift ... Must manage security and shrinkage control, overall sanitation of dining room and personnel levels.

sonesta

Guest Services Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Guest Relations Agent provides information about the hotel and the local vicinity in the hotel ... Complete job duties as listed on their shift checklist promptly and alerts assistant manager if ...

BLACK FOREST VENTURES LLC

Barista & Expo

The Woodlands, TX

$14 - $16/hr

... to guest relations, food, cleanliness, and organization. The position may work as Cashier, Barista, Greeter, Expo, and/ or Busser. This partner normally reports directly to the Operations Manager.

The Kitchen in the Woodlands

Barista & Expo

The Woodlands, TX · On-site

$14 - $16/hr

... to guest relations, food, cleanliness, and organization. The position may work as Cashier, Barista, Greeter, Expo, and/ or Busser. This partner normally reports directly to the Operations Manager.

LBA Hospitality

Guest Service Representative

Katy, TX · On-site

$14/hr

Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in ... Experience in service, sales, telesales or guest relations type of industry preferred * High school ...

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Guest Relations Manager information

See Spring, TX salary details

$20.5K

$48.7K

$74.3K

How much do guest relations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for guest relations manager in Spring, TX is $48,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,100.00 and $65,400.00 per year, depending on experience, location, and employer.

What does a guest relations manager do?

A Guest Relations Manager is responsible for ensuring that guests have a positive and memorable experience at a hotel, resort, or similar establishment. They handle guest inquiries, resolve complaints, and coordinate with other departments to meet guest needs. Their role often includes supervising front desk staff, managing VIP guests, and implementing service standards. By maintaining high levels of customer satisfaction, they help build the reputation and success of the business.

What does a guest relations manager do?

A guest relations manager works in the hospitality industry and ensures customer satisfaction in their company. They often work for hotels and resorts. As a guest relations manager, you train current and new employees, handle customer service complaints or issues, and perform other management and administrative duties. This career requires extensive experience in customer service in the hospitality industry. Some guest relations managers earn an associate or bachelor’s degree in hospitality. Additional qualifications are excellent communication, leadership, and management skills.

What are the key skills and qualifications needed to thrive as a guest relations manager?

To thrive as a Guest Relations Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), booking platforms, and guest feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help you exceed guest expectations and handle diverse situations. These skills and qualities are vital to ensuring guest satisfaction, maintaining a positive reputation, and driving repeat business in the hospitality industry.

What are some common challenges faced by guest relations managers and how can they be effectively addressed?

Guest Relations Managers often encounter challenges such as handling difficult guest complaints, managing high guest expectations, and maintaining service consistency during peak periods. Effectively addressing these challenges requires strong communication skills, quick problem-solving abilities, and a proactive approach to guest satisfaction. Building a supportive team environment and maintaining open channels of communication with other departments—like housekeeping, front desk, and food & beverage—are also crucial for ensuring seamless guest experiences and resolving issues promptly.

What is the difference between Guest Relations Manager vs Front Desk Agent?

AspectGuest Relations ManagerFront Desk Agent
ResponsibilitiesOversees guest experience, handles complaints, manages guest servicesChecks in/out guests, provides information, handles reservations
CredentialsHigh school diploma or equivalent; hospitality experience often preferredHigh school diploma; customer service skills
Work EnvironmentHotel lobby, guest areas, management officesFront desk, reception area
Industry UsageHotels, resorts, hospitality managementHotels, motels, hospitality industry

The Guest Relations Manager focuses on enhancing guest satisfaction and resolving issues, often overseeing staff and guest services. In contrast, the Front Desk Agent handles daily check-ins, reservations, and guest inquiries. Both roles require customer service skills and hospitality knowledge, but the manager position involves more oversight and strategic responsibilities.

More about Guest Relations Manager jobs

What are the most commonly searched types of Guest Relations jobs in Spring, TX?

The most popular types of Guest Relations jobs in Spring, TX are:

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For Guest Relations Manager jobs in Spring, TX, the most frequently searched job titles are:

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The top searched job categories for Guest Relations Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Guest Relations Manager jobs?

Cities near Spring, TX with the most Guest Relations Manager job openings:

Guest Relations Manager jobs near you
Infographic showing various Guest Relations Manager job openings in Spring, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $48,725 per year, or $23.4 per hour.

Medspa Guest Relations Manager

INFUSE WELLNESS LLC

Spring, TX • On-site

Full-time

Posted 28 days ago

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Key responsibilities

  • Greet clients, manage appointment scheduling, check clients in and out, and handle front desk operations to ensure a seamless guest experience.

  • Create, post, and respond to social media content and engagement, and assist with digital marketing activities such as email campaigns and tracking analytics.

  • Assist with client coordination, provide product recommendations, and support service upselling and VIP client needs.

Job description

 

Location: Infuse Wellness 25329 Budde Road., Ste 101, Woodlands TX
Job Type:  Full -time
Reports To: Spa Manager / Office Manager

We are a premier luxury MedSpa seeking a polished, enthusiastic, and tech-savvy Receptionist & Social Media Coordinator to serve as the face and voice of our brand. This hybrid role combines front desk and client service duties with content creation and social media engagement. The ideal candidate is not only client-focused and detail-oriented but also passionate about beauty, aesthetics, and digital marketing.

Key Responsibilities:

Front Desk & Client Experience:

  • Greet clients with warmth, professionalism, and discretion, ensuring a 5-star guest experience
  • Manage appointment scheduling, confirmations, and changes using spa software
  • Check clients in and out, process payments, and ensure seamless flow of front desk operations
  • Offer clients refreshments, product recommendations, and answers to service-related questions
  • Maintain cleanliness and aesthetic appeal of reception, retail area, break room & restrooms.
  • Provide exceptional communication between clients and clinical/aesthetic staff
  • Handle intake forms, consents, SpaKinect virtual appointment and ensure HIPAA compliance
  • Upsell services, memberships, and skincare products tactfully and confidently
  • Assist in VIP or influencer client coordination if applicable
  • May administer cryotherapy, PEMF or HOCATT services when other staff are unavailable

Social Media & Digital Marketing:

  • Plan, create, and post engaging content across platforms (Instagram, TikTok, Facebook, etc.)
  • *Capture in-clinic photos/videos (before & after, behind-the-scenes, etc.)
  • Coordinate with providers to gather educational and promotional content
  • Respond to DMs and comments in a timely and brand-aligned manner
  • Assist with email campaigns, promotions, and events
  • Track engagement analytics and report performance to management
  • Stay current on aesthetic trends and competitor content

Qualifications:

  • High school diploma or equivalent; associate or bachelor's degree in marketing, communications, or aesthetics is a plus
  • 1–2 years of experience in a MedSpa, dermatology office, or luxury spa environment preferred
  • Strong understanding of aesthetic treatments (e.g., Botox, fillers, laser, facials)
  • Skilled in social media platforms, basic content creation, and brand messaging
  • Excellent communication, organization, and multitasking skills
  • Professional image and confident presence both in-person and online
  • Knowledge of Canva, basic photo/video editing apps, or marketing tools is a plus
  • Familiarity with booking software and POS systems (BLVD, Podium, Cherry, Alle, Care Credit, Slack App)

Work Environment & Schedule:

  • Elegant, modern MedSpa with a client-focused culture
  • May include evening or Saturday shifts depending on business needs
  • Must be comfortable filming content and being on camera occasionally

Compensation & Perks:

  • Competitive hourly wage + performance bonuses
  • Commission on product, package or membership sales
  • Discounts on treatments and retail products
  • Training and continued education in aesthetics, sales & marketing
  • Positive, supportive team culture