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Guest Relations Associate Jobs in Utah (NOW HIRING)

Development Director

Cedar City, UT · On-site

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

The Director of Development will supervise a team of an associate development director and ... relations, cultivation of individual donors, and stewardship programs that support the current and ...

Provides day to day leadership to a small team of on-property Sales associates (e.g., Sales ... Develops strong community and public relations by obtaining property participation in local ...

Provides day to day leadership to a small team of on-property Sales associates (e.g., Sales ... Develops strong community and public relations by obtaining property participation in local ...

Provides day to day leadership to a small team of on-property Sales associates (e.g., Sales ... Develops strong community and public relations by obtaining property participation in local ...

Director of Sales

Park City, UT · On-site

$90 - $130/hr

Provides day to day leadership to a small team of on-property Sales associates (e.g., Sales ... Develops strong community and public relations by obtaining property participation in local ...

Showing results 41-53

Guest Relations Associate information

See Utah salary details

$8

$14

$18

How much do guest relations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for guest relations associate in Utah is $14.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills, which can lead to stressful situations, especially during busy periods or when handling difficult guests. However, the level of stress varies depending on the workplace, individual resilience, and support systems in place.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phones or computers to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Utah?

The most popular types of Guest Relations jobs in Utah are:

What cities in Utah are hiring for Guest Relations Associate jobs?

Cities in Utah with the most Guest Relations Associate job openings:

Infographic showing various Guest Relations Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,786 per year, or $14.8 per hour.

Development Director

Southern Utah University

Cedar City, UT • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 25 days ago


Southern Utah University rating

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

533rd of 619 rated colleges and universities


Job description

Salary: $85,000.00 - $110,000.00 Annually
Location : Cedar City, UT
Job Type: Full-time Staff
Job Number: 202600089
Division: President's Office
Department: Utah Shakespeare Festival
Opening Date: 06/25/2026
Closing Date: Continuous
FLSA: Exempt
Position Summary
Serve as one of the key administrative leaders for the Tony Award-winning Utah Shakespeare Festival located in beautiful Southern Utah. The Director of Development is responsible for leading all fundraising activities of the Utah Shakespeare Festival. Responsibilities include: donor recruitment and retention; research and solicitation: directing foundation, corporate, legislative, and individual giving; grant-writing; and overseeing the Festival's annual fund campaigns. The Director of Development reports to the Executive Managing Director and works closely with the Artistic Director and the Board of Governors. The Director of Development will supervise a team of an associate development director and undergraduate & graduate employee(s).
Date of first consideration: 07/15/2026.
Essential Functions
  • Lead the development department and collaborate with USF senior leadership to create and execute an annual strategic development plan to support the growth of the mission and operations of USF. Work in cooperation with other departments to create effective and targeted development strategies to meet departmental objectives.
  • Build a development cultivation program that consists of major gifts, annual fund, planned giving, corporate and foundation relations, cultivation of individual donors, and stewardship programs that support the current and future needs of the Festival.
  • Evaluate and rebuild membership models and loyalty programs that will support and enhance ongoing guest-based donations and support. Manage and oversee the formation and maintenance of development reports and records; prepare and manage the department's forecasts, financial reports and budgets; monitor budget and control expenditures. Follow all SUU policies related to purchasing.
  • Supervise and manage the research and preparation of all foundation, corporate, and government grant proposals and oversee grant administration and reporting in collaboration with the SUU Advancement and Grants offices. Grant writing will be required.
  • Work closely with staff, board members, and other volunteers to effectively manage donor events with measurable outcomes in the area of attracting and retaining donors. Work with the Festival's leadership to motivate and strengthen the Board in its role in development, and take an active role in serving and supporting the Executive Managing Director, Artistic Director, and Board in their fundraising efforts.
  • Continue fundraising for the Fred C. Adams Endowment, including managing current pledges, prospecting new pledges, and taking the campaign to a public phase at an appropriate time.
    Other fundraising efforts/programs/partnerships.
  • Other duties as assigned.

Education & Experience
Minimum Qualifications:
  • Bachelor's degree and five years experience in the cultivation and solicitation of individual, corporate, foundation, or government donors and a proven track record in the management of successful fundraising programs.
  • Leadership and administrative abilities, with experience in managing and motivating staff and the ability to inspire those working with them toward accomplishing common objectives. Collaboration skills and the ability to work as an independent self-starter.
  • Ability to plan and manage strategic objectives and set priorities, while also focusing on the details of the department. Possess time management, project management, and organizational skills to ensure effective campaigns, programs, and projects necessary to meet fundraising goals and increase USF's contributed and earned revenue.
  • Superior verbal and written communication skills, good business sense, and computer literacy. Ability to personally connect with donors and potential donors, including board members, staff, artists, funders, and volunteers. Possess the openness to be effective in the unique fundraising communities that support USF. Donors and patrons come from Cedar City, Salt Lake City, and surrounding Utah areas, Las Vegas, and across the country.
  • Strong work ethic, highest levels of integrity. Must take an active, public role in the cultivation and solicitation of donors, and serve as an ambassador for the Festival.
  • Passion for theatre and the arts, understand and support the Festival's mission, and have the ability to articulate this mission and role to others.

Preferred Qualifications:
  • Experience with planned giving.
  • Five years of fundraising experience, preferably with an arts organization.
  • Project management experience.
  • Flexibility to welcome and embrace change and the ability to balance the many challenges inherent in a dynamic theatre environment.
  • Initiative, creativity, energy, and an entrepreneurial spirit.

Supplemental Information
This position is contingent on funding.
Due to recent changes in H1B visa fees, Southern Utah University is no longer able to sponsor international faculty and staff that require an H1B visa and are currently living outside of the United States.
Southern Utah University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visit
In accordance with Utah State Code 53A-3-410, appointment to this position is contingent upon the successful passing of a background check.
We offer a comprehensive benefits package to full-time employees including:
  • High Deductible Health Plans
    • Health Savings Account
  • Traditional Health Plans
    • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
    • Basic
    • Supplemental
    • Long-term Disability
  • Retirement Options:
    • TIAA (14.2% Contribution)
    • Fidelity (14.2% Contribution)
    • URS- if eligible (10% Contribution)
  • Tuition Waivers
  • Vacation and Sick Leave
  • Paid Parental Leave

To learn more details, visit our , and view total compensation estimates

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