Guest Relations Associate Jobs in Michigan (NOW HIRING)

GENERAL SUMMARY:

Part time benefit eligible

Shift: PT 16 hours per week, afternoons 3pm-11:30pm and 6pm-2:30am. This position also works rotating weekends and holidays.

Operate radiographic equipment to produce clinical diagnostic radiographs and images. Perform diagnostic procedures according to established standards and radiation safety practices. Work directly with patients, radiologists, physicians and fellow associates. Follow established rules, regulations policies and procedures of Genesys Regional Medical Center. Demonstrate knowledge,skills, and abilities necessary to provide care to the age group(s) served. - Deliver quality patient care. This includes the use of universal precautions, sterile technique and assuring maintenance of patient confidentiality and the practice of appropriate medical ethics. 

PRINCIPAL DUTIES:

•  Produce quality radiographs by selecting the appropriate technical factors, correctly positioning the patient, selecting the appropriate contrast media as requested by the radiologist and manipulating the various equipment components properly.
• This includes obtaining portable radiographs in the various nursing units, operating rooms and emergency departments, based on information such as patient age, physical condition and disease processes.
• Represent the hospital in a positive manner both in and outside the work area. Practices good guest relations in promoting the image of the Radiology department and Genesys Regional Medical Center. 
• Ensure proper patient identification prior to the exam. Properly identifies finished radiographs with patient name, medical record number and date. Also enters procedure performed into the hospital management information system and network system.
• Maintain adequate patient radiation protection to assure the least possible exposure is given. This includes the use of lead shielding and other radiation protection devices when and where appropriate.
• In order to maintain and enhance expertise; keeps current on new developments, trends, equipment and procedures through technical journals, educational programs, in-services and seminars.
• Assist in the instruction and training of radiology students and new employees.
• Act as a technical resource for the radiology residents and radiologists.
• Exercise independent judgment in the absence of management. Reports all equipment malfunctions to management or service representatives. - Keep work areas and equipment clean and orderly.
• Maintain supplies necessary to perform the job.

Assist with clerical duties and transportation of patient when required.

Minimum Qualifications: - Must demonstrate good guest relations skills, good communication skills, tact, diplomacy and be dependable. - Must perform all the duties of position with discretion and maintain patient confidentiality. - Must be physically and mentally capable of performing all the duties of the position. - Must be neat and clean in personal appearance and adhere to hospital dress code. - 

Essential Functions: - Ability to be mobile and have normal manual dexterity. - Ability to assist, move, transfer and lift patients. - Ability to move standard radiological equipment. - Must be able to effectively communicate orally, in writing, by telephone, and with staff, physicians and patients. - Ability to plan, follow directions and problem solve. - Ability to teach and instruct. - Ability to learn to operate the hospital, radiology computer systems and AGFA networking. - Working Conditions: - Lifting, assisting, supporting and transferring patients and supplies. Standing and walking for a greater part of the day. Subject to electrical and radiant energy hazards. Exposed to patient illnesses and communicable diseases. Work setting is hospital wide. - Orientation Requirements: - All employees are required to participate in the following orientations: New employee orientation;Center/ department orientation. - The above is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive statement of duties, responsibilities or qualifications for the people so classified, nor is it intended to limit or modify in any way, the right of any supervisor to assign, direct, and control the work of employees under their supervision. The most recently dated job description on file in the Human Resources Department will be considered the official job description.