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Guest Relations Associate Jobs in Michigan (NOW HIRING)

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Guest Relations Associate information

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$8

$14

$17

How much do guest relations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for guest relations associate in Michigan is $14.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.48 per hour, depending on experience, location, and employer.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective training and experience can help manage these pressures.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phone or computer systems to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Michigan?

The most popular types of Guest Relations jobs in Michigan are:

What cities in Michigan are hiring for Guest Relations Associate jobs?

Cities in Michigan with the most Guest Relations Associate job openings:

Infographic showing various Guest Relations Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,475 per year, or $14.2 per hour.

Radiologic Technologist/Full-Time/10am -6:30pm, wknd and holiday rotation

Henry Ford Health System

Grand Blanc, MI • On-site

Full-time

Re-posted 6 days ago


Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 565 frontline employees who took The Breakroom Quiz

415th of 887 rated healthcare providers


Job description

Radiologic Technologist - FULL TIME - 40 Hours - Days
GENERAL SUMMARY
Full Time Benefit Eligible
Shift: FT 40 hours per week, days, 10am-6:30pm with weekend and holiday rotation
Operates radiographic equipment to produce clinical diagnostic radiographs and images. Performs diagnostic procedures according to established standards and radiation safety practices. Works directly with patients, radiologists, physicians and fellow associates. Follows established rules, regulations policies and procedures of Genesys Regional Medical Center. Demonstrates knowledge, skills, and abilities necessary to provide care to the age group(s) served. Responsibilities: 1. Delivers quality patient care. This includes the use of universal precautions, sterile technique and assuring maintenance of patient confidentiality and the practice of appropriate medical ethics.| 2. Produces quality radiographs by selecting the appropriate technical factors, correctly positioning the patient, selecting the appropriate contrast media as requested by the radiologist and manipulating the various equipment components properly. This includes obtaining portable radiographs in the various nursing units, operating rooms and emergency departments, based on information such as patient age, physical condition and disease processes.| 3. Represents the hospital in a positive manner both in and outside the work area. Practices good guest relations in promoting the image of the Radiology department and Genesys Regional Medical Center.| 4. Ensures proper patient identification prior to the exam. Properly identifies finished radiographs with patient name, medical record number and date. Also enters procedure performed into the hospital management information system and network system.| 5. Maintains adequate patient radiation protection to assure the least possible exposure is given. This includes the use of lead shielding and other radiation protection devices when and where appropriate.| 6. In order to maintain and enhance expertise; keeps current on new developments, trends, equipment and procedures through technical journals, educational programs, in-services and seminars.| 7. Assists in the instruction and training of radiology students and new employees.| 8. Acts as a technical resource for the radiology residents and radiologists.| 9. Exercises independent judgment in the absence of management. Reports all equipment malfunctions to management or service representatives.| 10. Keeps work areas and equipment clean and orderly.| 11. Maintains supplies necessary to perform the job.| 12. Assists with clerical duties and transportation of patient when required.| Minimum Qualifications:| 3. Must demonstrate good guest relations skills, good communication skills, tact, diplomacy and be dependable.| 4. Must perform all the duties of position with discretion and maintain patient confidentiality| 5. Must be physically and mentally capable of performing all the duties of the position.| 6. Must be neat and clean in personal appearance and adhere to hospital dress code.| Essential Functions:| 1. Ability to be mobile and have normal manual dexterity.| 2. Ability to assist, move, transfer and lift patients.| 3. Ability to move standard radiological equipment.| 4. Must be able to effectively communicate orally, in writing, by telephone, and with staff, physicians and patients.| 5. Ability to plan, follow directions and problem solve.| 6. Ability to teach and instruct.| 7. Ability to learn to operate the hospital, radiology computer systems and AGFA networking.| Working Conditions:| Lifting, assisting, supporting and transferring patients and supplies. Standing and walking for a greater part of the day. Subject to electrical and radiant energy hazards. Exposed to patient illnesses and communicable diseases. Work setting is hospital wide.| Orientation Requirements:| All employees are required to participate in the following orientations: New employee orientation;| Center/ department orientation.| The above is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive statement of duties, responsibilities or qualifications for the people so classified, nor is it intended to limit or modify in any way, the right of any supervisor to assign, direct, and control the work of employees under their supervision. The most recently dated job description on file in the Human Resources Department will be considered the official job description.
EDUCATION/EXPERIENCE REQUIRED:
Must possess equivalent of a high school diploma and must have completed an accredited 2-year radiology program. Work Experience: - Experience preferred, not required. No additional preferences.
CERTIFICATION/LICENCES REQUIRED:
Certified BLS Provider specializing in Basic Life Support credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date required. - Radiologic Technologist specializing in Radiography credentialed from the American Registry of Radiologic Technologists (ARRT) obtained within 6 Months (180 days) of hire date or job transfer date required. Or be certified by the American Registry of Clinical Radiography Technologists (ARCRT); renewal is required.

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About Henry Ford Health

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Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915