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Guest Relations Associate Jobs in Warren, MI (NOW HIRING)

TOCA Football

Concession Associate

Wixom, MI · On-site

$13.50 - $17.50/hr

Concession Associate Location: Toledo, OH Reports To: General Manager Compensation: Competitive ... Previous customer service, hospitality, or guest relations experience. * Excellent interpersonal ...

TOCA Football

Concession Associate

Wixom, MI · On-site

$13.50 - $17.50/hr

Concession Associate Location: Toledo, OH Reports To: General Manager Compensation: Competitive ... Previous customer service, hospitality, or guest relations experience. * Excellent interpersonal ...

Marriott

Senior Events Manager

Detroit, MI · On-site

Sets a positive example for guest relations. Reviews comment cards and guest satisfaction results with associates. Coordinates and communicates verbally and in writing with customer (internal and ...

Marriott

Assistant Banquet Manager

Detroit, MI · On-site

Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Assistant Banquet Manager

Detroit, MI · On-site

Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Senior Events Manager

Dearborn, MI

Sets a positive example for guest relations. Reviews comment cards and guest satisfaction results with associates. Coordinates and communicates verbally and in writing with customer (internal and ...

Marriott

Assistant Sous Chef

Detroit, MI

$49K - $66K/yr

Sets a positive example for guest relations. Strives to improve service performance. Handles guest ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Assistant Banquet Manager

Detroit, MI · On-site

$25.96 - $34.62/hr

Providing and Ensuring Exceptional Customer Service • Sets a positive example for guest relations ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Assistant Sous Chef

Detroit, MI

$49K - $66K/yr

Sets a positive example for guest relations. Strives to improve service performance. Handles guest ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Assistant Sous Chef

Detroit, MI · On-site

$26.54 - $32.69/hr

... guest relations. • Strives to improve service performance. • Handles guest problems and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Arhaus

Sales Associate / Design Consultant - Full Time

Troy, MI · On-site

$28K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ability to deliver high-quality guest relations * Sales skills, sense of design or related experience preferred * Professional appearance and demeanor * Flexible schedule that meets the needs of the ...

Arhaus

Sales Associate / Design Consultant - Full Time

Troy, MI · On-site

$28K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ability to deliver high-quality guest relations * Sales skills, sense of design or related experience preferred * Professional appearance and demeanor * Flexible schedule that meets the needs of the ...

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All JobsGuest Relations Associate JobsGuest Relations Associate Jobs in Warren, MI

Guest Relations Associate information

See Warren, MI salary details

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How much do guest relations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for guest relations associate in Warren, MI is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $16.73 per hour, depending on experience, location, and employer.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective training and experience can help manage these pressures.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phone or computer systems to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Warren, MI?

The most popular types of Guest Relations jobs in Warren, MI are:

What cities near Warren, MI are hiring for Guest Relations Associate jobs?

Cities near Warren, MI with the most Guest Relations Associate job openings:

Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,762 per year, or $15.3 per hour.

Concession Associate

TOCA Football

Wixom, MI • On-site

$13.50 - $17.50/hr

Part-time

Re-posted 7 days ago

Job description

About TOCA Soccer:
At TOCA, we are passionate about people and the power of sport. We believe in creating an
environment that becomes the "third home" for our guests - where they learn, where they live,
and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to
support and guide them every step along the way. Everyone deserves the opportunity to
experience the joy and fulfillment that sports can bring, regardless of background and skill levels.
Our ultimate goal is to create a consistent and amazing experience for everyone who interacts
with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? An individual that seeks to...
  • Play Hard
  • Care Deeply
  • Grow Together
  • Strive for Excellence
  • Create Awesome Experiences

Why You'll love being apart of the TOCA Team:
You'll have full access to our TOCA Treats, which includes (but is not limited to!):
  • Competitive Pay and On-Demand Pay
  • Part-Time, Flexible Scheduling
  • Career Growth & Development
  • Employee Assistance Program
  • Active & Fit Membership
  • Benefits Hub Discount Marketplace
  • So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!

Job Highlights:
Job Title: Concession Associate
Location: Toledo, OH
Reports To: General Manager
Compensation: Competitive hourly pay with internal growth opportunities
Position Overview:
We are seeking a passionate and enthusiastic individual to join our soccer training facility team as
a Concessions Associate. As a Concessions Associate, you will play a crucial role in ensuring
exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training
Facility. This part-time role will be a vital part of creating a positive and memorable experience for
our guests. You will be responsible for making every guest feel welcome, valued, and leave with a
smile. Whether it's assisting with inquiries, providing information, or facilitating a seamless
experience, your warm demeanor and exceptional customer service skills will contribute to a
memorable and enjoyable experience for our guests.
Role Scope & Responsibilities:
  • Provide exceptional customer service with a friendly and positive attitude.
  • Prepare and serve a variety of concession items, from popcorn and nachos to refreshing beverages.
  • Handle cash transactions accurately and efficiently.
  • Keep concession areas clean, organized, and stocked with tasty treats.
  • Assist with maintaining a welcoming and enjoyable atmosphere for guests.

Qualifications & Experience:
  • High school diploma or equivalent.
  • Previous customer service, hospitality, or guest relations experience.
  • Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.
  • Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer values.
  • Ability to work in a fast-paced environment with a smile.
  • Proficiency in basic math skills and cash handling.
  • Flexibility to work evenings, weekends, and holidays.
  • Ability to kneel, bend, reach, climb, and stand for long durations of time.
  • Ability to move and lift equipment and supplies of 30+ pounds
    Benefits:
  • Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility.
  • Positive and supportive team culture that values continuous improvement and excellence.

Apply