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Guest Operation Jobs (NOW HIRING)

OWA

Guest Services Supervisor, Part-Time

Foley, AL · On-site

Ensure compliance with all operational guidelines * Achieve objectives set forth by the Guest Services Manager/Assistant Manager * Acts as the central point of contact for all guest/operational ...

Seaport Hotel

Manager Guest Services

Boston, MA · On-site

Supervise daily shift operations, ensuring smooth execution and consistent service delivery * Coach, train, and develop Guest Services team members through ongoing feedback and hands-on guidance

Study Hotels

Guest Services Supervisor

Chicago, IL · On-site

$23.50/hr

This position supports the daily operation of the Front Desk and Living Room while helping lead the Guest Services team in providing genuine hospitality and memorable experiences for our guests. The ...

Study Hotels

Guest Services Supervisor

Chicago, IL · On-site

$23.50/hr

This position supports the daily operation of the Front Desk and Living Room while helping lead the Guest Services team in providing genuine hospitality and memorable experiences for our guests. The ...

Holland America Line Inc

Manage delays, irregular operations, and Care Team incidents by ensuring accurate guest communications are utilized and ensuring that changes to day-of operations are planned and executed accordingly.

Furnished Quarters

Guest Service Specialist

Manhattan, NY · On-site

$24 - $26/hr

Guest Service Specialist Location: New York, NY (In-Person) Schedule: Monday-Friday, 12:00 PM - 8 ... Maintain accurate documentation and supporting information for operational activities and billing

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Guest Operation information

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How much do guest operation jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for guest operation in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

Is guest operation a stressful job?

Guest operation roles can be stressful due to the need to handle customer interactions, resolve issues quickly, and maintain high service standards. The job often requires strong communication skills, patience, and the ability to work in fast-paced environments, which can contribute to stress levels.

What is a guest operation job description?

A guest operation job involves managing guest services in hospitality settings such as hotels, resorts, or event venues. Responsibilities include checking in guests, addressing inquiries, coordinating services, and ensuring a positive guest experience, often requiring strong communication skills and familiarity with reservation systems. The role may also involve handling complaints and maintaining a welcoming environment.

What cities are hiring for Guest Operation jobs?

Cities with the most Guest Operation job openings:

What are popular job titles related to Guest Operation jobs?

For Guest Operation jobs, the most frequently searched job titles are:

Infographic showing various Guest Operation job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.

Seasonal Frontline Guest Experience Coordinator, New York Aquarium

New York, NY • On-site

New York Aquarium
Scientific Research and Development Services • 51 - 200 employees
Learn more about New York Aquariumexternal

$23/hr

Full-time

Re-posted 10 days ago

Job description

Department: Building & Grounds
Title: Frontline Guest Experience Coordinator
Location: New York Aquarium (Brooklyn)
Employment Type:Temporary/Seasonal 
Status: Non-Exempt 
Grade Level: Hourly 
Pay Rate: $23/hour
Reports To: Facilities Management/Building & Grounds Supervisor
Schedule:Wednesday-Sunday, including Holidays
Hours: 10am-6pm
Position Summary:
The Frontline Guest Experience Coordinator supports daily guest operations across the New York Aquarium by maintaining a strong on-floor presence in high-traffic public areas. This position helps ensure a safe, welcoming, and organized guest experience through active wayfinding, guest flow support, operational awareness, and communication with frontline teams.
The ideal candidate is observant, approachable, calm under pressure, and comfortable working in a fast-paced public environment while remaining highly visible and engaged throughout the day.
Key Responsibilities:
  • Maintain an active presence throughout public areas to support guest experience, wayfinding, and crowd flow.
  • Monitor congestion points, exhibit circulation, and operational conditions during peak attendance periods.
  • Support guest movement and line organization around major attractions and Aquatheater operations.
  • Identify and communicate guest-facing operational issues including cleanliness concerns, blocked pathways, signage issues, and presentation needs.
  • Coordinate with Building & Grounds, Security, Admissions, and seasonal staff to support smooth daily operations.
  • Assist during attendance surges, weather impacts, special events, and guest incidents as needed.
  • Provide frontline observations and operational feedback to management to support continuous improvement.

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