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Guest Experience Associate Jobs in Decatur, GA (NOW HIRING)

Marriott

Guest Experience Specialist

Alpharetta, GA · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Specialist

Atlanta, GA · On-site

Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

College Park, GA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Flex HR

Guest Experience Coordinator

Chamblee, GA · On-site

$68.50/hr

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee - The Manor at Chamblee • Chamblee, GA • $16.50-$18.50/hour + commission AI Disclosure: Flex HR may use ...

Flex HR

Guest Experience Coordinator

Chamblee, GA

$68.50/hr

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee -- The Manor at Chamblee * Chamblee, GA * $16.50-$18.50/hour + commission AI Disclosure: Flex HR may use AI ...

Flex HR

Guest Experience Coordinator

Chamblee, GA

$18.50/hr

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee -- The Manor at Chamblee • Chamblee, GA • $16.50-$18.50/hour + commission AI Disclosure: Flex HR may use ...

Five Iron Golf

Golf Experience Associate

Atlanta, GA · On-site

$10/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf * Serve as the in ...

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All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Decatur, GA

Guest Experience Associate information

See Decatur, GA salary details

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How much do guest experience associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for guest experience associate in Decatur, GA is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

Is guest experience associate a stressful job?

A guest experience associate role can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. However, stress levels vary depending on the workplace, workload, and individual skills in communication and problem-solving.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

What are the most commonly searched types of Guest Experience jobs in Decatur, GA? The most popular types of Guest Experience jobs in Decatur, GA are:
What job categories do people searching Guest Experience Associate jobs in Decatur, GA look for? The top searched job categories for Guest Experience Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Guest Experience Associate jobs? Cities near Decatur, GA with the most Guest Experience Associate job openings:
Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $32,301 per year, or $15.5 per hour.

Guest Experience Specialist

Marriott

Alpharetta, GA • On-site

Other

Re-posted 22 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,184 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

Additional Information

Job Number 26094138

Job Category Rooms & Guest Services Operations

Location 12655 Deerfield Pkwy, Alpharetta, Georgia, United States, 30004 VIEW ON MAP (https://www.google.com/maps?q=12655%20Deerfield%20Pkwy%2C%20Alpharetta%2C%20Georgia%2C%20United%20States%2C%2030004)

Schedule Part Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

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