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Lyons USD 405

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

... GroupWise) for management and operation of workstations. 4. Maintain computer hardware peripherals, software ensuring all versions are up-to-date as recommended. 5. Very good knowledge of network ...

Valleyhealth

$24.14 - $30.17/hr

Proficient in software applications including GroupWise, Microsoft Word, Excel. Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure.

Lyons Unified School District 405

IT Assistant

Lyons, KS · On-site

$15.50 - $21.25/hr

... GroupWise) for management and operation of workstations. 4. Maintain computer hardware peripherals, software ensuring all versions are up-to-date as recommended. 5. Very good knowledge of network ...

Links Partners

Senior Forensics Analyst

New York, NY · On-site

$96K - $127K/yr

Firm understanding of electronic mail systems such as Exchange, GroupWise, Lotus Notes and cloud hosted services. * Experience with EnCase ® , FTK, Oxygen, Cellebrite, IEF, et al. * Ability to ...

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How much do groupwise jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for groupwise in the United States is $48.31, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $58.17 per hour, depending on experience, location, and employer.

What is a GroupWise administrator?

Groupwise administrators are IT professionals responsible for managing and maintaining Groupwise, which is an enterprise-level email and collaboration platform developed by Micro Focus (formerly Novell). Their duties typically include configuring and managing user accounts, overseeing email security, troubleshooting system issues, and ensuring smooth integration with other business applications. They may also be involved in upgrading or migrating Groupwise systems and providing user support and training. Effective Groupwise administrators help ensure the reliability, security, and efficiency of an organization's communication infrastructure.

What skills and qualifications are needed to thrive as a GroupWise administrator?

To thrive as a GroupWise Administrator, you need a solid understanding of email systems, network administration, and troubleshooting, often backed by experience in IT support or a related degree. Familiarity with Novell GroupWise, directory services (like eDirectory), and certifications such as CNE (Certified Novell Engineer) are commonly required. Strong problem-solving skills, attention to detail, and effective communication help in managing user issues and coordinating with IT teams. These competencies are crucial for maintaining secure, reliable email services and supporting organizational communication.

What are common challenges faced by GroupWise administrators, and how can they address them?

GroupWise administrators often encounter challenges such as managing system upgrades, ensuring email security, and integrating GroupWise with other business applications. Staying current with updates and patches is crucial to maintaining system stability and security. Additionally, troubleshooting user access issues and coordinating with IT support teams are regular responsibilities. Proactively monitoring system performance and participating in ongoing training can help administrators address these challenges efficiently and keep the GroupWise environment running smoothly.
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Groupwise jobs near you
Infographic showing various Groupwise job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,485 per year, or $48.3 per hour.

Coordinator Service Response - 24 Hour per Week - Rotating Shifts - Detroit

Henry Ford Hospital - Detroit Main Campus

Detroit, MI • On-site

$19.50 - $24.75/hr

Full-time

Posted 21 days ago

Job description

GENERAL SUMMARY:

 Under minimal supervision, coordinates responses to service requests received by phone. Performs several clerical duties such as typing, data entry, generating service request, record keeping, filing, scheduling, coordinating projects and service requests, distributing mail, operating computer business applications and other standard business office equipment. Processing information in a timely manner and follow up with the requesting customers. Monitors critical alarms, fire alarms and key distribution.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • The Service Response Coordinator is responsible for adhering to all patient care services standards. Maintain established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.

  • Performs all Service Response Center (SRC) related tasks demonstrating service orientation to fellow employees, patients, visitors and hospital staff.

  • Answers phones for all support services departments and dispatches appropriate personnel/staff to provide service based on request for Plumbing/Electrical, Plant Services, Machine Ship, Construction, Clinical Engineering, Environmental Services, Grounds, Security, Communications, Information Technologies, Medical Supplies, Medical Equipment, Mail, Laundry/Linen, Waste, Dietary Stock, Pharmacy Stock, Building Services Stock, Medical Records, Radiology Films, Lab Specimens, Critical Alarms, and other services.

  • Obtains information for all service requests.

  • Clarifies requests and communicates to appropriate staff for support services. Follows up with requesting customer via call/notification process.

  • Performs filing, typing, correspondence dissemination and distribution, memoranda and any other clerical task as requested by management for the above listed support service departments.

  •        Accesses the SRC software, Maintenance Tracking Equipment, Equipment Management Software, Groupwise Network Software, Materials Distribution Software, Bed Tracking software, Patient Tracking Software, Transaction Capture (T-Cap) billing and other spreadsheet/word processing business computer applications in a Window operating system to perform above duties.

  • Maintains confidentiality of patient and unit data per HIPPA regulations.

  • Enhances job-related growth and development through participation in educational programs, in-service meetings, and workshops.

  • Maintains a sanitary work environment by cleaning and maintaining all equipment, tools and surroundings in work areas including trash/linen shoots and equipment storage areas. In case of fire or other internal disaster, assists in evacuating ambulatory patients and residents to exits. In case of community disaster, assists nursing in making up extra beds and other duties as assigned.

  • Communicates patient concerns, discomfort to appropriate nursing staff if/when communicated by patient or visitors. Performs all other duties as assigned.

EDUCATION/EXPERIENCE REQUIRED: 

  • High School diploma or G.E.D. One to two years related experience required. 
  • Must have experience with Microsoft Office and other software packages. 
  • Good communication, motivational, organizational and problem-solving skills required. 
  • Must be able to read, write, and speak English at a level, which allows the safe and efficient performance of the job. Must pass physical examination as required by HFHS, which includes a drug screen. 
  • Must provide proof of legal status to work. 
  • After initial training, demonstrate ability to utilize supplies, tools, and equipment properly including but not limited to: telephones, digital scanning devices and digital paging devices.
Additional Information
  • Organization: Henry Ford Hospital - Detroit Main Campus
  • Department: Service Response Center
  • Shift: Rotating
  • Union Code: Not Applicable

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