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Group Reservations Manager Jobs in Minnesota (NOW HIRING)

U-Haul

U-Haul Moving Center General Manager

Brainerd, MN · On-site

$4.0K - $4.1K/mo

Critical illness/group accident coverage * 24-hour physician available for kids * MetLaw Legal ... Manage the fleet to deliver clean and well-maintained equipment. * Perform profit/loss analyses.

U-Haul

U-Haul Moving Center General Manager

Brainerd, MN · On-site

$4.0K - $4.1K/mo

Critical illness/group accident coverage * 24-hour physician available for kids * MetLaw Legal ... Manage the fleet to deliver clean and well-maintained equipment. * Perform profit/loss analyses.

U-Haul

$4.0K - $4.1K/mo

Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. Ideal ... Critical illness/group accident coverage * 24-hour physician available for kids * MetLaw Legal ...

Tru by Hilton

Hotel Guest Service Manager

Duluth, MN · On-site

Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates ...

Odyssey Resorts

Reservationist

Deerwood, MN · On-site

$16.15 - $19.38/hr

Reservations (seasonal) REPORTS TO: Vacation Sales Manager SUMMARY: Responsible for selling room ... Handles group reservations and collects all necessary information. * Monitors reservations email ...

Odyssey Resorts

Reservationist

Deerwood, MN · On-site

$16.15 - $19.38/hr

Reservations (seasonal) REPORTS TO: Vacation Sales Manager SUMMARY: Responsible for selling room ... Handles group reservations and collects all necessary information. * Monitors reservations email ...

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All JobsGroup Reservations JobsGroup Reservations Manager JobsGroup Reservations Manager Jobs in Minnesota

Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What are the most commonly searched types of Group Reservations jobs in Minnesota?

The most popular types of Group Reservations jobs in Minnesota are:

What are popular job titles related to Group Reservations Manager jobs in Minnesota?

For Group Reservations Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Minnesota look for?

The top searched job categories for Group Reservations Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Group Reservations Manager jobs?

Cities in Minnesota with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Night Audit - GSR @ Marshall EverSpring

EverSpring Inn & Suites + Tavern 507

Marshall, MN • On-site

$13.50 - $16.25/hr

Part-time

Posted 10 days ago

Job description

Summary

Our Guest Services Representatives (GSR) serve as our guests’ first point of contact and manage all aspects of their accommodation. GSR responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

About us

Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to – our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird “Dogma”:

The Bird “Dogma”
    1.We Put People First
    2.We Dependably Drive Results
    3.We Constantly Keep a Positive Attitude
    4.We Never Stop Improving, Ever
    5.We Relentlessly Solve Problems
Duties & Responsibilities
  • Perform all checkin and checkout tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (contact details, exact dates of their stay etc.).
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities.
  • Respond to guests’ inquiries in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
  • Tending and folding laundry when needed.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees and wedding guests etc.
  • Upsell additional facilities and services, when appropriate.
  • Maintain updated records of bookings and payments.
    • Experience, Skills, and Education
  • Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred.
  • Experience with a form of property management software is a plus
  • Understanding of how travel planning websites operate, for example: Booking and TripAdvisor.
  • A strong desire to learn and develop.
  • Customer service attitude.
  • Excellent communication and organizational skills
  • A degree in hospitality related field is an asset.
  • Willingness to work nights, weekends, and holidays.
  • Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Services Representative may be asked to perform.

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