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Group Insurance Customer Service Representative Jobs

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

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Since 1989 Job Type: Full-Time Licensed Insurance Customer Service Representative (CSR) Job Summary Gene Hufford Agency, Inc. is seeking a sharp, dependable, and personable Licensed Insurance ...

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INSURANCE CSR

Phoenix, AZ · On-site

$17 - $25/hr

INSURANCE CSR Department: 1335-Scottsdale Employment Type: Full Time Location: Scottsdale, Arizona Compensation: $17.00 - $25.00 / hour Description GENERAL SUMMARY: Responsible for insurance sales ...

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Licensed Insurance CSR

Arnold, MO · On-site

$20 - $23/hr

Role Description The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while ...

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Licensed Insurance CSR

Arnold, MO · On-site

$20 - $23/hr

Role Description The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while ...

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... (CSR) to serve as the primary point of contact for members of the Workers' Compensation Insurance ... Comprehensive group benefits (medical, dental, vision, life, STD, LTD) * 401(k) with company match

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Group Insurance Customer Service Representative information

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How much do group insurance customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for group insurance customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Group Insurance Customer Service Representative jobs?

For Group Insurance Customer Service Representative jobs, the most frequently searched job titles are:

Insurance Customer Service Representative

Cottage Grove, WI • On-site

$37K - $52K/yr

Other

Dental, Retirement, PTO

Re-posted 16 days ago


Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Paid time off

We are seeking an organized and highly self-motivated Insurance Customer Service Representative to join our team!

You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You’ll also help resolve billing issues, change policies, and make policy recommendations.

Insurance Customer Service Representative Responsibilities

· Responds directly and promptly to client inquiries and requests

· Develops and maintains client service plans and manages mid-term changes

· Accurately prepares, processes, reviews and monitors various documents such as certificates of insurance, auto ID cards, binders, renewal information requests, audits, endorsements, and proposals.

· Responsible for new client setup and ongoing client maintenance in the appropriate agency management system

· Meets with clients as needed to review clients’ accounts as needed

· Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved

Insurance Customer Service Representative Required Skills

· Strong sales and Customer Service skills

· Excellent active listening, interpersonal, and communication skills

· Prioritize and meet deadlines

· Computer experience with Windows based software and general office equipment

· Ability to work in a team based setting

· Attention to detail

Insurance Customer Service Representative Education and Experience

· High school diploma or equivalent required

· Insurance background

Insurance Customer Service Representative Licenses or Certifications

· Active Wisconsin insurance license