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Group Benefits Associate Jobs (NOW HIRING)

Unison Risk Advisors

Sales Associate - Group Benefits

Akron, OH · On-site +1

$13.50 - $18.25/hr

Sales Associate, Group Benefits - Position Summary Responsible for generating sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members ...

5 Legal

Compensation & Benefits Associate

Denver, CO

Am Law top 50 firm which is consistently ranked among the leading law firms is looking for an associate to join their Compensation and Benefits practice group. The ideal candidate will have 5+ years ...

5 Legal

Employee Benefits Associate

Chicago, IL

Am Law top 10 and one of the world's most elite law firms seeks a highly qualified associate to join their Employee Benefits group. The ideal candidate would have 1-4 years of full-time experience ...

Oswald Companies

Sales Associate - Group Benefits

Columbus, OH · On-site

$13.50 - $18.25/hr

We truly value our people, which shows in our compensation, benefits, and perks. * In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are ...

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How much do group benefits associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for group benefits associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

How much do benefits analysts make in the US?

Benefits analysts in the US typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts or those with certifications can earn over $90,000 annually.

What does a benefit associate do?

A benefit associate is responsible for administering and explaining employee benefit programs such as health insurance, retirement plans, and wellness benefits. They assist clients with enrollment, answer questions about coverage, and ensure compliance with company policies and regulations. Strong communication skills and knowledge of benefits administration tools are essential for this role.

What is a Group Benefits Associate?

A Group Benefits Associate is a professional who helps organizations manage and administer employee benefits programs, such as health, dental, vision, life, and disability insurance. They serve as a liaison between employers, employees, and insurance providers to ensure benefits are properly communicated, enrolled, and maintained. Group Benefits Associates may also assist with claims processing, resolve benefits-related issues, and stay up-to-date with regulations affecting group benefits. Their role is crucial in helping employees understand and utilize their benefits packages effectively.

Do you need a degree to be a benefits specialist?

A benefits specialist, including roles like Group Benefits Associate, typically does not require a specific degree, but a background in business, human resources, or related fields can be beneficial. Relevant skills such as knowledge of insurance products, customer service, and certifications like the Certified Employee Benefits Specialist (CEBS) can enhance job prospects. Employers may prioritize experience and skills over formal education for entry-level positions.

How to get gba certification?

To become a Group Benefits Associate, obtaining the GBA (Group Benefits Associate) certification involves completing a series of courses through the Life and Health Insurance Foundation for Education (LIFE) or similar providers, and passing the associated exams. The certification demonstrates knowledge of group insurance products, benefits administration, and industry regulations, and often requires ongoing education to maintain. It is typically pursued by professionals working in employee benefits or group insurance roles.

What are the key skills and qualifications needed to thrive as a Group Benefits Associate, and why are they important?

To thrive as a Group Benefits Associate, you need a solid understanding of employee benefits programs, insurance regulations, and strong analytical skills, typically supported by a bachelor's degree in business or a related field. Familiarity with benefits administration platforms, HRIS systems, and proficiency in Microsoft Excel are commonly required, and industry certifications like CEBS can be advantageous. Exceptional attention to detail, customer service orientation, and effective communication skills help you manage client needs and resolve issues efficiently. These competencies are crucial for ensuring accuracy in benefits administration, maintaining regulatory compliance, and delivering a positive client experience.

What are some common challenges a Group Benefits Associate faces when managing client accounts?

Group Benefits Associates often juggle multiple client accounts, each with unique needs and plan requirements. A common challenge is staying updated on frequent changes in benefits regulations and carrier offerings while ensuring clear communication between clients, insurance carriers, and internal teams. Additionally, resolving enrollment discrepancies and handling sensitive employee data demands strong attention to detail and organizational skills. Building strong relationships and responding quickly to client questions can help overcome these challenges and foster trust.
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Group Benefits Associate jobs near you

Group Benefits Associate Account Manager

Seltzer Group Partners

Bethlehem, PA • On-site

$121K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

About Us

Founded in 1948, Seltzer Group Partners offers businesses and people the best insurance programs available, delivers superior risk-management solutions and provides exceptional thought leadership. Our mission is to change the way our clients view insurance and manage risk. This enables us to deliver the highest-quality coverage that protects what they value most. Today, Seltzer Group Partners works with individuals and businesses in 11 different locations in eastern Pennsylvania, including Orwigsburg, Pottsville, Emmaus, Reading, Myerstown, Mount Penn, White Haven, Reading, Honey Brook, Lansford and Bethlehem. We also serve customers in Bradenton, FL. Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues.

Group Benefits Associate Account Manager

Position Summary:

The Group Benefits Associate Account Manager provides exceptional service and support to employee benefits clients, with a primary focus on managing and coordinating renewals for small group accounts. This role serves as a key liaison between clients, carriers, producers, and internal teams to ensure benefit programs meet client needs while supporting retention and growth objectives. The Associate Account Manager assists with renewal strategy, marketing, carrier negotiations, open enrollment coordination, and ongoing service activities. This position is designed to develop the skills and expertise necessary to independently manage renewals and client relationships while contributing to overall operational excellence.

Key Responsibilities:

Client & Renewal Management

  • Manage the renewal process for assigned small group employee benefits clients.
  • Obtain, analyze, and negotiate renewal terms and new business quotes with carriers.
  • Assist in the preparation of renewal proposals, presentations, and client-facing materials.
  • Communicate renewal recommendations and decisions to carriers and clients.
  • Collaborate with clients, carriers, and producers to identify and address gaps in coverage.
  • Coordinate open enrollment materials and employee communications.
  • Ensure all renewal and new business documentation is completed accurately and submitted within required timelines.
  • Support implementation activities and provide clean, complete documentation to carriers to ensure smooth onboarding and transitions.

Client Service & Relationship Management

  • Develop and maintain strong professional relationships with clients, carrier representatives, producers, and internal team members.
  • Provide responsive day-to-day service and support for client inquiries and requests.
  • Proactively communicate with clients regarding policy changes, renewals, and benefit program updates.
  • Help maintain client satisfaction and retention, with a goal of achieving retention rates above 95%.
  • Participate in client meetings, renewal discussions, and service reviews as appropriate.

Insurance Knowledge & Business Development

  • Apply knowledge of employee benefits products, coverages, carrier offerings, and market trends to support client recommendations.
  • Assist in developing tailored solutions for fully insured and level-funded benefit programs.
  • Identify cross-selling opportunities and recommend additional coverage solutions when appropriate.
  • Stay current on carrier products, industry trends, and regulatory developments impacting employee benefits.

Operational Excellence

  • Demonstrate proficiency in Microsoft Office Suite and Applied Epic.
  • Manage workflows efficiently while maintaining high standards of accuracy and service.
  • Maintain complete and accurate documentation of client activities, communications, and policy transactions.
  • Ensure compliance with company procedures, service standards, and documentation requirements.
  • Monitor deadlines and follow through on outstanding items to ensure timely completion of client service activities.

Problem Solving & Decision Making

  • Independently resolve routine client and carrier issues with minimal producer involvement.
  • Analyze client situations and present potential solutions to service, coverage, or carrier challenges.
  • Exercise sound judgment within established guidelines and escalate complex issues when appropriate.
  • Contribute ideas and recommendations that improve service delivery and client outcomes.

Team Collaboration

  • Foster a positive, professional, and team-oriented work environment.
  • Collaborate effectively with producers, account managers, carrier partners, and support staff.
  • Participate in internal meetings, training opportunities, and team initiatives.
  • Contribute to process improvements that enhance efficiency, consistency, and client service.
  • Support colleagues and share knowledge to promote overall team success.

Qualifications:

  • High School diploma or equivalent required
  • Pennsylvania Life & Health Insurance license required
  • Prior employee benefits account management and customer service experience required
  • Working knowledge of employee benefits products, carrier plans, and insurance concepts
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with an agency management system, preferably Applied Epic, and Employee Navigator
  • Strong communication, customer service, negotiation, and relationship-building skills
  • Excellent organizational and time-management abilities.
  • Analytical and problem-solving skills with strong attention to detail
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Ability to pass a criminal background check, as permitted by law

Hours: Monday-Friday, 8:30am-4:30pm

Office Location: 60 W. Broad Street, Suite 302, Bethlehem, PA 18018

Benefits:

  • Competitive Compensation
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off
  • Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.