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Group Benefit Services Jobs (NOW HIRING)

Diversified Benefit Services, Inc.

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Claims Account Specialist - Employee Benefits

Oconomowoc, WI · On-site

$23 - $25/hr

Provide a high level of professional service to our clients and benefit plan participants. * Responsible for day-to-day plan administration of pre-tax benefit plans for assigned group of clients.

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Group Benefit Services information

See salary details

$28.5K

$55.5K

$86.5K

How much do group benefit services jobs pay per year?

As of Aug 7, 2026, the average yearly pay for group benefit services in the United States is $55,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Group Benefit Services vs Employee Benefits Coordinator?

AspectGroup Benefit ServicesEmployee Benefits Coordinator
CredentialsTypically requires insurance licenses and certifications in benefits administrationOften requires similar licenses and a degree in human resources or related field
Work EnvironmentWorks with insurance providers, HR teams, and clients in office or remote settingsWorks within HR departments, coordinating benefits for employees
Employer & Industry UsageUsed by insurance firms, benefits consulting companies, and HR service providersEmployed by organizations to manage employee benefits programs

Both roles involve benefits administration, but Group Benefit Services typically refers to the broader service offerings by firms, while Employee Benefits Coordinators are internal staff managing employee benefits directly. Understanding these distinctions helps in choosing the right career path or service provider.

What are the key skills and qualifications needed to thrive in Group Benefit Services?

Success in Group Benefit Services requires a solid understanding of employee benefits administration, insurance regulations, and strong analytical skills, often supported by a degree in business, human resources, or a related field. Familiarity with benefits management software, HRIS systems, and relevant certifications such as CEBS (Certified Employee Benefit Specialist) is commonly expected. Exceptional communication, problem-solving, and customer service skills help professionals effectively liaise between employers, employees, and insurance providers. These skills ensure accurate benefits administration, regulatory compliance, and high satisfaction among stakeholders.

What are Group Benefit Services?

Group Benefit Services refer to the administration and management of employee benefit programs provided by employers to their employees. These services typically include health insurance, dental and vision coverage, life insurance, disability benefits, and retirement plans. Group Benefit Services providers help employers design, implement, and manage these benefit packages to ensure compliance with regulations and meet the needs of employees. They may also assist with claims processing, employee education, and ongoing plan support. By offering comprehensive group benefits, companies can attract and retain talent while supporting employee well-being.

What are some common challenges faced by professionals working in Group Benefit Services, and how can they be effectively managed?

Professionals in Group Benefit Services often encounter challenges such as staying up to date with changing regulations, managing complex client requests, and coordinating benefit enrollments for diverse employee groups. Effective communication and attention to detail are critical, as is staying informed about compliance requirements like ACA and ERISA. Building strong relationships with both clients and insurance carriers helps streamline issue resolution and ensures a smooth enrollment process, making it easier to manage these challenges successfully.
More about Group Benefit Services jobs
What cities are hiring for Group Benefit Services jobs? Cities with the most Group Benefit Services job openings:
What states have the most Group Benefit Services jobs? States with the most job openings for Group Benefit Services jobs include:
What job categories do people searching Group Benefit Services jobs look for? The top searched job categories for Group Benefit Services jobs are:
Group Benefit Services jobs near you
Infographic showing various Group Benefit Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,465 per year, or $26.7 per hour.

Benefits Account Manager (onsite)

GTM Payroll Services Inc

Clifton Park, NY • On-site

$25 - $38/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 29 days ago

Job description

Are you passionate about delivering exceptional service in the group benefits space? GTM Insurance Agency LLC, an affiliate of GTM Payroll & HR, is seeking an experienced and client-focused Benefits Account Manager to join our growing team. This is your opportunity to manage a dedicated book of business, make a real impact on client success, and be part of a collaborative and values-driven agency.
About the Role
As a Benefits Account Manager, you will serve as the primary point of contact for our group benefits clients. You'll take the lead in managing day-to-day service needs, coordinating renewals, and ensuring clients receive timely, compliant, and high-quality support across their benefit programs. This role is ideal for someone who thrives on building strong relationships, solving problems, and delivering a stellar client experience.
What You'll Do
  • Act as the main liaison between clients, carriers, and internal teams for all benefit-related matters
  • Manage a variety of group benefit plans including medical, dental, vision, life, disability, and voluntary benefits
  • Coordinate and execute the renewal process: collect quotes, create proposals, and present strategic recommendations
  • Lead open enrollment planning, employee education sessions, and onboarding support
  • Troubleshoot billing, eligibility, claims, and enrollment issues with carriers and vendors
  • Ensure accurate and timely delivery of all client materials, including compliance notices and plan documents
  • Keep up-to-date with regulatory requirements (ACA, COBRA, HIPAA, ERISA) and advise clients accordingly
  • Maintain detailed records in the agency management system
  • Support Producers in developing benefit strategies for prospective clients
  • Work collaboratively with Account Executives, Producers, and Compliance Specialists

What You Bring
  • 2-4 years of experience in group benefits, insurance, or HR benefits administration
  • Deep understanding of group benefits products, quoting practices, and compliance requirements
  • Familiarity with underwriting, renewal cycles, and benefits documentation
  • Strong communication and relationship management skills
  • High attention to detail and excellent problem-solving ability
  • Proficiency in Microsoft Office; knowledge of agency management systems (such as Applied Epic) a plus
  • Life & Health Insurance License (or willingness to obtain within 90 days of hire)
  • Bachelor's degree in Business, HR, or a related field preferred

What Success Looks Like
  • Clients view you as a trusted advisor and consistently rely on your expertise
  • You proactively anticipate client needs and resolve issues before they arise
  • You make insurance concepts easy to understand and actionable for clients
  • Your organizational and time-management skills allow you to juggle multiple priorities smoothly

Why Join GTM Insurance Agency?
At GTM, we prioritize integrity, responsiveness, and long-term partnerships. You'll work in a professional environment that values collaboration, continuous learning, and delivering real results for our clients. We offer competitive compensation, opportunities for professional development, and a supportive team that's invested in your success.
Ready to make a difference in the world of employee benefits? Apply today and become part of a team that empowers clients and supports your growth.

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