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Ground Service Ramp Agent Jobs in Maiden, NC (NOW HIRING)

Menzies Aviation

Operations Agent

Charlotte, NC

This position coordinates aircraft servicing, monitors airside and terminal operations, ensures ... Monitor daily airport and ramp operations to ensure safe and efficient aircraft turnaround

Menzies Aviation

Operations Agent

Charlotte, NC · On-site

This position coordinates aircraft servicing, monitors airside and terminal operations, ensures ... Monitor daily airport and ramp operations to ensure safe and efficient aircraft turnaround

VIP Hospitality

CLT - Baggage Service Agent

Charlotte, NC · On-site

$15.25 - $18.50/hr

Baggage Service Agent Incorporated in 2004, our company seeks to efficiently elevate the experience of valued patrons and guests served by our contractees exclusively within the hospitality, travel ...

Southwest Airlines

Customer Service Agent - CLT

Charlotte, NC · On-site

$20.22/hr

  • Medical

  • Retirement

Ground Operations Our Company Promise We are committed to provide our Employees a stable work ... As a Customer Service Agent at Southwest,you'llwork at the ticket counter, gate area, and baggage ...

Inlandgroup

Gateway Agent

Charlotte, NC

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

... ramp handling, terminal services, and GSE fuel supply and maintenance services. Our employees ... As a Gateway Service Recovery Agent, you will act as an interface between customers, Cargo Sales ...

New

Inlandgroup

2nd Shift Warehouse Cargo Agent (CLT)

Charlotte, NC · On-site

$16.50 - $21/hr

  • Medical

  • Dental

  • Life

  • Retirement

Warehouse Cargo Agent - Full Time $17.00 Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE ...

Inlandgroup

Cargo Lead (CLT)

Charlotte, NC · On-site

$19/hr

  • Medical

  • Dental

  • Life

  • Retirement

Lead Cargo Agent $19.00 an Hour Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and ...

New

Unifi

Baggage Claim Agent - CLT (FT)

Charlotte, NC · On-site

$15.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

Baggage Claim Agent - CLT (FT) With decades of experience and operations at more than 30 major ... Our team of over 11,000 dedicated associates delivers essential services such as baggage handling ...

Unifi

Baggage Claim Agent - CLT (FT)

Charlotte, NC · On-site

$15.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

General information Job Title Baggage Claim Agent - CLT (FT) Date Monday, July 27, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 17.00 ...

Inlandgroup

Cargo Agent/Screener (CLT)-2nd Shift

Charlotte, NC

$16.50 - $21/hr

  • Medical

  • Dental

  • Life

  • Retirement

Cargo Agent/Screener - Full Time (CLT)  Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE ...

Humana

Lead, Offensive Security

Charlotte, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a rare chance to build autonomous offensive security capabilities from the ground up ... First 90 days: ramp on the agent platform and the three service lines (Red Team, BAS, Penetration ...

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Showing results 21-40

All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Maiden, NC

Ground Service Ramp Agent information

See Maiden, NC salary details

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How much do ground service ramp agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ground service ramp agent in Maiden, NC is $14.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.20 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.

What job categories do people searching Ground Service Ramp Agent jobs in Maiden, NC look for?

The top searched job categories for Ground Service Ramp Agent jobs in Maiden, NC are:

What cities near Maiden, NC are hiring for Ground Service Ramp Agent jobs?

Cities near Maiden, NC with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you

Safety and Training Supervisor, Air Cargo

TREGO DUGAN AVIATION OF GRAND ISLAND INC

Charlotte, NC • On-site

$22/hr

Full-time

Re-posted 25 days ago

Trego-Dugan Aviation rating

6.3

Company rating: 6.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

40th of 66 rated aviation services

Job description

Role Description

This is an overnight position to support operations.

The Safety & Training Supervisor is responsible for overseeing daily safety execution and training compliance at the gateway level. This role ensures operational activities are conducted in accordance with company safety standards, carrier requirements, customer expectations, and regulatory mandates. The supervisor partners closely with gateway leadership to maintain a safe work environment, ensure workforce qualification compliance, and deliver high-quality training programs that support operational performance and regulatory adherence.

Responsibilities

Safety & Regulatory Compliance
  • Implement and enforce company safety policies, procedures, and standard work at the gateway level.
  • Conduct routine safety inspections, hazard assessments, and compliance audits of ramp and warehouse operations.
  • Identify safety risks and collaborate with station leadership to implement corrective and preventive actions.
  • Investigate accidents, incidents, and near misses using structured root cause methodologies (e.g., 5-Why).
  • Ensure compliance with OSHA regulations and applicable carrier and customer requirements.
  • Maintain accurate safety records and submit timely reports to leadership.
Training Oversight & Qualification Management
  • Oversee onboarding, recurrent, and remedial training programs for all operational personnel.
  • Ensure employees maintain required certifications and qualifications (DG, equipment, security, etc.).
  • Maintain and update training matrices and documentation.
  • Conduct classroom and hands-on training sessions on safety procedures, emergency response, equipment operation, and standard work.
  • Evaluate training effectiveness and implement improvements to maintain instructional quality.
  • Support operational readiness during staffing increases or peak seasons.
Quality Assurance & Operational Performance
  • Monitor compliance with safety and training standards across shifts.
  • Conduct observational audits to verify adherence to standard work and operational procedures.
  • Provide coaching and feedback to supervisors and frontline employees.
  • Track and analyze safety and training-related performance metrics.
  • Escalate compliance risks and partner with leadership to implement corrective action plans.
Documentation & Audit Support
  • Maintain organized and audit-ready documentation for safety and training programs.
  • Support internal and external audits, inspections, and customer reviews.
  • Ensure proper recordkeeping of safety meetings, certifications, and compliance documentation.
  • Stay informed on regulatory updates and industry best practices.
Team Engagement & Culture Development
  • Promote a proactive safety culture and employee engagement in safety initiatives.
  • Encourage reporting of hazards and near misses without fear of retaliation.
  • Support leadership in reinforcing accountability and performance expectations.
  • Partner with HR and station leadership to ensure safety and training integration into onboarding and performance management.
Preferred Qualifications
  • 5+ years of experience in aviation cargo, ground handling, or airport operations, with demonstrated expertise in ramp safety, ground service equipment, and warehouse operations
  • 1+ years of experience supervising safety and/or training programs within a regulated aviation environment
  • Proven ability to design, develop, and deliver classroom, virtual, and hands-on operational training programs aligned with OSHA, FAA, TSA, and IATA standards
  • Experience conducting safety audits, incident investigations (e.g., 5-Why, root cause analysis), and implementing corrective action plans
  • Strong leadership skills with the ability to coach, mentor, and hold frontline teams accountable to safety and operational performance standards
  • Demonstrated ability to influence cross-functional stakeholders and drive a positive safety culture in fast-paced cargo operations
  • Experience utilizing Learning Management Systems (LMS), compliance tracking tools, and performance metrics to monitor training effectiveness
  • Effective communication and presentation skills, with the ability to engage frontline employees through executive leadership

What Trego-Dugan Aviation employees say

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