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Ground Service Ramp Agent Jobs in Jacksonville, NC

Make travel reservations; including airline, hotel, ground transportation * Process tickets ... Outstanding customer service skills * 3 years of travel agent/consultant experience * Demonstrated ...

Make travel reservations; including airline, hotel, ground transportation * Process tickets ... Outstanding customer service skills * 3 years of travel agent/consultant experience * Demonstrated ...

Ground Service Ramp Agent information

See Jacksonville, NC salary details

$9

$15

$19

How much do ground service ramp agent jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ground service ramp agent in Jacksonville, NC is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.49 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What are popular job titles related to Ground Service Ramp Agent jobs in Jacksonville, NC?

For Ground Service Ramp Agent jobs in Jacksonville, NC, the most frequently searched job titles are:

What cities near Jacksonville, NC are hiring for Ground Service Ramp Agent jobs?

Cities near Jacksonville, NC with the most Ground Service Ramp Agent job openings:

Government Travel Consultant

omega

Jacksonville, NC

Full-time

Re-posted 11 days ago


Job description

We are currently seeking an experienced Government Travel Consultant for our growing and busy Call Center located in Jacksonville, NC. Minimum of 3 years travel agent/consultant experience required. Home based virtual and in-office positions available.


Primary Job Functions

  • Working knowledge of GDS Systems Apollo / Travelport
  • Make travel reservations; including airline, hotel, ground transportation
  • Process tickets, exchanges and refunds
  • Maintain industry & account information

Requirements:

  • Flexible with schedule
  • Excellent written and verbal communication skills
  • Outstanding customer service skills
  • 3 years of travel agent/consultant experience
  • Demonstrated Sabre/Apollo proficiency
  • Demonstrated computer aptitude on a variety of Microsoft Office Products (Excel,Word,etc.)
  • Exceptional Internet skills for research
  • Self-Starter, Detail oriented and organized