To thrive at Gravity Coffee, you need strong customer service abilities, cash handling skills, and basic barista knowledge—typically gained through previous experience in coffee shops or retail environments. Familiarity with espresso machines, POS systems, and health/safety protocols is highly valued. Excellent communication, teamwork, and the ability to stay positive in fast-paced situations will set you apart. These skills are crucial for delivering efficient, high-quality service and creating a welcoming atmosphere for customers.