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Graduate Hotel Jobs in Michigan (NOW HIRING)

@ Michigan Inn & Lodge

Front Desk Clerk

Petoskey, MI · On-site

$13.75 - $17/hr

Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b ... High School Graduate or General Education Degree (GED). Basic computer skills required. EEO/AA ...

Northeast Healthcare Recruitment, Inc. (NEHCR)

$77.49 - $166.05/hr

... hotel, and rental car covered (eligibility-based) * Malpractice insurance included Requirements * Active, unrestricted state PA license * Current NCCPA certification (PA-C) * Graduate of an ARC-PA ...

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Graduate Hotel information

What is a graduate hotel?

A Graduate Hotel is a boutique hotel brand known for its unique properties located in university towns across the United States and the United Kingdom. Each hotel is designed to reflect the culture, history, and spirit of its host college or university community, featuring themed decor and local influences. Graduate Hotels aim to provide a nostalgic, collegiate atmosphere for guests, whether they are visiting for campus events, alumni gatherings, or leisure stays. The brand is popular among students, families, and travelers seeking an immersive and memorable experience.

What are the typical responsibilities for graduates starting a career in hotel management?

Graduates entering hotel management roles often rotate through various departments such as front desk, housekeeping, food and beverage, and guest services to gain a holistic understanding of hotel operations. Daily tasks might include assisting with guest check-ins, coordinating with staff to resolve issues, and supporting event planning. Collaboration with team members from different departments is common, and strong communication skills are essential. This hands-on experience is designed to prepare graduates for supervisory or managerial positions as they progress in their careers.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, hospitality management knowledge, and a degree in hospitality or business is often preferred. Familiarity with hotel management software (such as Opera or Maestro), budgeting tools, and reservation systems is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you deliver outstanding guest experiences and manage diverse teams. These skills are crucial for ensuring smooth operations, guest satisfaction, and profitability in a dynamic hospitality environment.

What is the difference between Graduate Hotel vs Hotel Front Desk Agent?

AspectGraduate HotelHotel Front Desk Agent
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills essential
Work EnvironmentHotel property, often in hospitality or lodging industryHotel lobby or reception area, interacting with guests
Employer & Industry UsageHotels, resorts, hospitality chainsHotels, motels, inns

The Graduate Hotel typically refers to a hospitality property targeting university communities, focusing on guest experience and amenities. A Hotel Front Desk Agent is a frontline staff member responsible for guest check-in/out, reservations, and customer service. While both roles operate within the hotel industry and require customer service skills, the Graduate Hotel is a specific property type, whereas the Front Desk Agent is a job position found across various hotels. Understanding these differences helps job seekers identify relevant opportunities in the hospitality sector.

What are the most commonly searched types of Graduate Hotel jobs in Michigan?

The most popular types of Graduate Hotel jobs in Michigan are:

What are popular job titles related to Graduate Hotel jobs in Michigan?

For Graduate Hotel jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Graduate Hotel jobs in Michigan look for?

The top searched job categories for Graduate Hotel jobs in Michigan are:

What cities in Michigan are hiring for Graduate Hotel jobs?

Cities in Michigan with the most Graduate Hotel job openings:

Graduate Hotel jobs near you
Infographic showing various Graduate Hotel job openings in Michigan as of August 2026, with employment types broken down into 4% As Needed, 64% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution.

Front Desk Agent

Fairfield Inn & Suites Stevensville - 4408 Red Arrow Hwy,

Stevensville, MI • On-site

$15 - $16/hr

Part-time

Re-posted 4 days ago

Job description


Front Desk Agent


"Join the Atira Hotels Family and Build a Legacy of Hospitality!"


Job Details

  • Work Location: Fairfield Inn & Suites Stevensville - 4408 Red Arrow Hwy, Stevensville, MI 49127
  • Job Type: Part-time
  • Pay: $15 - $16 per hour

Job Overview

The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.

Key Responsibilities

  • Reservation Management:
    • Receive and process reservations via phone, fax, and mail.
    • Enter reservations into the computer system and provide additional information.
    • Verify pricing, discounts, and billing information, and notify customers of room features and availability.
    • Maintain reservation files and resolve related problems.
    • Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
  • Customer Service:
    • Check in and out guests efficiently.
    • Process customer payments and post applicable charges.
    • Inform customers of credit holds and conduct customer surveys.
    • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
    • Keep customers informed of company policies, procedures, and account statuses.
  • Professional Relations:
    • Maintain the company’s professional reputation by providing superior customer service.
    • Assist and support area personnel as needed.
    • Coordinate with the Accounting Department regarding customer credit status.
    • Keep management informed of area activities and significant problems.
    • Effective working relations with company personnel.
    • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
  • Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

  • Education/Certification: High school graduate or equivalent.
  • Experience: Customer service and data entry experience preferred.
  • Skills/Abilities:
    • Excellent communication and public relations skills.
    • Well organized and attentive to detail.
    • Willingness to assist others.
    • Strong typing abilities and proficiency with PC, calculator, and office equipment.

Benefits

  • Employee assistance program
  • Employee hotel room discount
  • Paid training
  • Professional development assistance


WHY YOU’LL LOVE WORKING WITH US:

  • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
  • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
  • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
  • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
  • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels:
Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.