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Government Quality Assurance Jobs (NOW HIRING)

APTIM

QA/QC Manager

Jackson, CA · On-site

$93K - $125K/yr

Coordinating field inspections and testing with Government Quality Assurance (QA) staff. * Maintain strict adherence to company safety and quality programs. Basic Qualifications: * Possess Bachelor ...

APTIM

Quality Assurance/Quality Control (QA/QC) Manager

AZ · On-site +1

$93K - $125K/yr

Coordinating field inspections and testing with Government Quality Assurance (QA) staff. * Maintain strict adherence to company safety and quality programs. Basic Qualifications: * Possess Bachelor ...

TechTrans International

The Program Control/QA Specialist is the team's internal accountability function -- managing ... Support government quality reviews and provide documentation on request Financial Reporting and ...

Alutiiq

Quality Control Manager

Ridgecrest, CA

Coordinate with Government Quality Assurance Evaluators (QAEs), Contracting Officer Representatives (CORs), and other Government stakeholders regarding quality-related matters. Prepare and present ...

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How much do government quality assurance jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for government quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Government Quality Assurance specialist, and why are they important?

To thrive as a Government Quality Assurance specialist, you need a solid understanding of quality management systems, regulatory compliance, and auditing procedures, often backed by a relevant degree or certifications such as ISO 9001 Lead Auditor. Familiarity with quality management software, document control systems, and data analysis tools is typically required. Attention to detail, problem-solving abilities, and strong communication skills help professionals collaborate across departments and ensure standards are met. These skills and qualities are essential for maintaining compliance, improving processes, and delivering public services that meet regulatory and organizational expectations.

What are some common challenges faced by Government Quality Assurance professionals, and how can they be addressed?

Government Quality Assurance professionals often face challenges related to navigating complex regulatory requirements and ensuring compliance across multiple departments. Timely communication and thorough documentation are critical, as QA teams frequently collaborate with various stakeholders to implement and maintain standards. Adapting to changes in policies and regulations can be demanding, so staying informed through continuous learning and training is essential. Building strong relationships with regulatory bodies and internal teams helps streamline processes and resolve issues efficiently.

What is government quality assurance?

Government quality assurance (QA) refers to the processes and procedures used by government agencies to ensure that their products, services, or programs meet established standards of quality, safety, and compliance. QA professionals in government monitor, evaluate, and improve operations through inspections, audits, data analysis, and policy development. Their work helps ensure accountability, public trust, and the effective use of public resources by preventing errors and maintaining high standards across various government functions.

What is the difference between Government Quality Assurance vs Government Quality Control?

AspectGovernment Quality AssuranceGovernment Quality Control
FocusPreventive, process-orientedDetective, product-oriented
ActivitiesAudits, process improvements, standards complianceInspections, testing, defect identification
CredentialsQuality management certifications often preferredTechnical testing and inspection certifications
Work EnvironmentOffice-based, policy-drivenField inspections, labs, site visits

Government Quality Assurance focuses on preventing defects through process improvements and compliance, while Government Quality Control emphasizes identifying and fixing defects through inspections and testing. Both roles are essential in ensuring government projects meet quality standards, but they differ in approach and activities.

More about Government Quality Assurance jobs
What cities are hiring for Government Quality Assurance jobs? Cities with the most Government Quality Assurance job openings:
What are the most commonly searched types of Government Quality Assurance jobs? The most popular types of Government Quality Assurance jobs are:
What states have the most Government Quality Assurance jobs? States with the most job openings for Government Quality Assurance jobs include:
What job categories do people searching Government Quality Assurance jobs look for? The top searched job categories for Government Quality Assurance jobs are:
Government Quality Assurance jobs near you
Infographic showing various Government Quality Assurance job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 3% Part Time, 3% Contract, and 7% Nights. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $48,237 per year, or $23.2 per hour.

Quality Assurance Manager

North South Consulting Group, LLC

Camp Lejeune, NC • On-site

Full-time

Re-posted 11 hours ago

Job description

The Quality Assurance Manager is responsible for overseeing the quality management program for the USMC Wounded Warrior Call Center. This position develops, implements, and monitors quality assurance processes to ensure compliance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and all applicable Marine Corps policies. Serving as the Alternate Program Manager, this individual also assumes management responsibilities in the absence of the Program Manager, ensuring uninterrupted operations and contract performance.
Responsibilities
  • Develop, implement, and maintain the Quality Control Plan (QCP).
  • Monitor contract performance against all PRS metrics and performance standards.
  • Conduct call monitoring and quality reviews of customer interactions.
  • Develop quality scorecards, evaluation criteria, and performance reports.
  • Analyze performance trends and recommend corrective actions and process improvements.
  • Conduct internal audits to ensure compliance with contract requirements.
  • Provide coaching and feedback to supervisors and customer care representatives.
  • Track corrective actions through completion.
  • Prepare monthly quality assurance reports for Government review.
  • Ensure compliance with HIPAA, Privacy Act, cybersecurity, and PII requirements.
  • Serve as the Alternate Program Manager when required.
  • Assist with risk management, transition activities, and continuous process improvement initiatives.
  • Support Government Quality Assurance Surveillance Program (QASP) reviews.
Qualifications
  • Bachelor's degree
  • 3 years or more of QA/QC experience in a call center or customer service environment.
  • Experience developing quality assurance scorecards and monitoring customer interactions.
  • Knowledge of quality management methodologies and continuous improvement processes.
  • Experience conducting performance audits and compliance reviews.
  • Strong leadership and coaching abilities.

Desired Qualifications
  • Experience supporting Department of Defense or healthcare contracts.
  • Lean Six Sigma or other quality improvement certification.
  • Experience preparing executive performance reports and dashboards.

Apply