Washington, DC · On-site
Identify and escalate rising or recurring issues to the Project Manager and Government PMs * Supervise/coordinate USAidam Helpdesk Support staff (0.5 FTE) in day-to-day operations * Maintain and ...
Quick apply
Washington, DC · On-site
Identify and escalate rising or recurring issues to the Project Manager and Government PMs * Supervise/coordinate USAidam Helpdesk Support staff (0.5 FTE) in day-to-day operations * Maintain and ...
Be Seen First
Leesburg, VA · On-site
$80K - $95K/yr
... Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus ... We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and ...
Quick apply
Be Seen First
Leesburg, VA · On-site
$80K - $95K/yr
... Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus ... We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and ...
Chantilly, VA · On-site
$112K - $179K/yr
What You'll Do: * Provide Tier 1/Tier 2 help desk support, responding to and resolving ... Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.) * Exposure to AI ...
Chantilly, VA · On-site
$112K - $179K/yr
What You'll Do: * Provide Tier 1/Tier 2 help desk support, responding to and resolving ... Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.) * Exposure to AI ...
Washington, DC · On-site
... immediate Government intervention or remediation. * Support the operation, configuration ... Chief, Help Desk Manager/designated EEOC management, field office coordinators, and customer ...
Washington, DC · On-site
... immediate Government intervention or remediation. * Support the operation, configuration ... Chief, Help Desk Manager/designated EEOC management, field office coordinators, and customer ...
Washington, DC · On-site
... immediate Government intervention or remediation. * Support the operation, configuration ... Chief, Help Desk Manager/designated EEOC management, field office coordinators, and customer ...
Washington, DC · On-site
... immediate Government intervention or remediation. * Support the operation, configuration ... Chief, Help Desk Manager/designated EEOC management, field office coordinators, and customer ...
Aberdeen, MD · On-site
$48K - $50K/yr
Company Description 22nd Century Technologies, Incorporated (TSCTI) is a government focused ... Helpdesk Support Location: Aberdeen, MD Client: ATEC Duration: Full Time Must :Interim Secret ...
Aberdeen, MD · On-site
$48K - $50K/yr
Company Description 22nd Century Technologies, Incorporated (TSCTI) is a government focused ... Helpdesk Support Location: Aberdeen, MD Client: ATEC Duration: Full Time Must :Interim Secret ...
Chesapeake, VA · On-site +1
$26/hr
Put your IT skills to work supporting CSC and Coast Guard Exchange operations. If you're a customer ... Federal government, passionate about the ideals of our American republic, and committed to ...
Chesapeake, VA · On-site +1
$26/hr
Put your IT skills to work supporting CSC and Coast Guard Exchange operations. If you're a customer ... Federal government, passionate about the ideals of our American republic, and committed to ...
Sacramento, CA · On-site
$6.0K - $7.5K/mo
All employees who telework are required to be California residents in accordance with Government ... PRIME Helpdesk Tier 1 Support Classification: ANALYST II $6,031.00 - $7,547.00 A New to State ...
Sacramento, CA · On-site
$6.0K - $7.5K/mo
All employees who telework are required to be California residents in accordance with Government ... PRIME Helpdesk Tier 1 Support Classification: ANALYST II $6,031.00 - $7,547.00 A New to State ...
Arlington, VA · On-site
$64K - $124K/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the ... We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large ...
Arlington, VA · On-site
$64K - $124K/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the ... We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large ...
Arlington, VA · On-site
$64K - $124K/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the ... We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large ...
Arlington, VA · On-site
$64K - $124K/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the ... We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large ...
Arlington, VA · On-site
$64K - $124K/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the ... We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large ...
Arlington, VA · On-site
$64K - $124K/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the ... We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large ...
Bethesda, MD · On-site
$21.25 - $28.75/hr
Responsibilities • Develop Knowledge Base articles and troubleshooting guides. • Design and deliver YubiKey training to Government Help Desk personnel. • Support User Acceptance Testing ...
Bethesda, MD · On-site
$21.25 - $28.75/hr
Responsibilities • Develop Knowledge Base articles and troubleshooting guides. • Design and deliver YubiKey training to Government Help Desk personnel. • Support User Acceptance Testing ...
IL · On-site
$24 - $33/hr
Client Support Technician Location: Scott AFB, IL Clearance: Secret Program: HQ CCC Company ... The contractor shall utilize the Government provided helpdesk software. * Open and close secure ...
Scott Air Force Base, IL · On-site
$20.75 - $28.50/hr
Client Support Technician Location: Scott AFB, IL Clearance: Secret Program: HQ CCC Company ... The contractor shall utilize the Government provided helpdesk software. * Open and close secure ...
Quick apply
Scott Air Force Base, IL · On-site
$20.75 - $28.50/hr
Client Support Technician Location: Scott AFB, IL Clearance: Secret Program: HQ CCC Company ... The contractor shall utilize the Government provided helpdesk software. * Open and close secure ...
Cornerstone's Intelligence Sector provides solutions to the United States Government for ... helpdesk support . A strong customer service mindset is the key to succeeding in this role. Job ...
Cornerstone's Intelligence Sector provides solutions to the United States Government for ... helpdesk support . A strong customer service mindset is the key to succeeding in this role. Job ...
Chicago, IL · On-site
$55K/yr
... of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower ... The Tier 1 IT Helpdesk Support Technician serves as the first point of contact for employees ...
Chicago, IL · On-site
$55K/yr
... of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower ... The Tier 1 IT Helpdesk Support Technician serves as the first point of contact for employees ...
Arlington, VA · On-site
$55K - $106K/yr
S. Government customer to provide support for onsite incident response to civilian Government ... Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ...
Arlington, VA · On-site
$55K - $106K/yr
S. Government customer to provide support for onsite incident response to civilian Government ... Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ...
Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the ... MANTECH seeks a motivated, career and customer-oriented Journeyman Helpdesk Support Specialist to ...
Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the ... MANTECH seeks a motivated, career and customer-oriented Journeyman Helpdesk Support Specialist to ...
$55K - $106K/yr
S. Government customer to provide support for onsite incident response to civilian Government ... Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ...
$55K - $106K/yr
S. Government customer to provide support for onsite incident response to civilian Government ... Responsibilities: - Serve as the first level Help Desk for the TEN Lab's systems and accounts ...
Alexandria, VA · Remote
$35K - $55K/yr
... government and commercial clients in compliance and program integrity efforts, including the ... At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our ...
Alexandria, VA · Remote
$35K - $55K/yr
... government and commercial clients in compliance and program integrity efforts, including the ... At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
For Government Helpdesk Support jobs, the most frequently searched job titles are:
Washington, DC • On-site
Full-time
Posted 22 days ago
Tier 2 Helpdesk Lead
Position Summary:
The Tier 2 Helpdesk Lead owns day-to-day operation of the USAidam Helpdesk, providing elevated support for identity governance, authentication, and access issues that Tier 1 (TechOne/District IT) is unable to resolve, and ensures timely, well-documented ticket resolution consistent with OCIO EOPS-defined SLAs.
Key Responsibilities
Minimum Qualifications
