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Google Support Jobs in Remote, OR (NOW HIRING)

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OR · On-site +1

Its expertise and services support the development of knowledge, education and research in a ... Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform)

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Support analysis by identifying discrepancies and anomalies Process and Workflow Improvement * Help ... Familiarity with platforms like Canva, Google Ads, or Meta Ads Manager is a plus * Basic ...

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Support analysis by identifying discrepancies and anomalies Process and Workflow Improvement * Help ... Familiarity with platforms like Canva, Google Ads, or Meta Ads Manager is a plus * Basic ...

... support * Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and Microsoft * Community focused organization * Flexibility and work-life balance By now, you ...

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Google Support information

See Remote, OR salary details

$11

$18

$26

How much do google support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for google support in Remote, OR is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google Support specialist?

To thrive as a Google Support Specialist, you need strong troubleshooting abilities, technical knowledge of Google products, and at least a bachelor's degree or relevant experience. Familiarity with support ticketing systems, Google Workspace, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build client trust. These skills are crucial for resolving user issues efficiently and ensuring customer satisfaction with Google’s services.

What are some common challenges faced by Google Support specialists, and how can they effectively address them?

Google Support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and navigating rapidly changing product features. To address these challenges, specialists rely on thorough training, up-to-date knowledge bases, and strong collaboration with product and engineering teams. Proactive communication, excellent problem-solving skills, and adaptability are key to providing effective support and maintaining user satisfaction in this dynamic environment.

What does a Google Support specialist do?

A Google Support specialist assists users with troubleshooting and resolving issues related to Google products and services, such as Gmail, Google Drive, and Google Workspace. They provide technical guidance, answer user queries, and offer solutions through various channels like phone, email, or chat. Their role is to ensure customer satisfaction by addressing concerns, explaining product features, and sometimes escalating more complex problems to higher-level technical teams. They also help users optimize their use of Google tools and keep up-to-date with product updates and best practices.

What is the difference between Google Support vs Technical Support Specialist?

AspectGoogle SupportTechnical Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsTechnical certifications often preferred, such as CompTIA or Microsoft
Work EnvironmentRemote or on-site, tech companies, customer service centersCall centers, IT departments, tech companies
Employer & IndustryTech giants like Google, internet service providersIT firms, software companies, hardware providers
Common Search & ComparisonCustomer support roles at GoogleTechnical support roles in IT industry

Google Support primarily focuses on assisting users with Google products and services, emphasizing customer service and troubleshooting. Technical Support Specialists handle a broader range of technical issues across various IT products and hardware, often requiring technical certifications. While both roles involve troubleshooting and customer interaction, Google Support is specific to Google’s ecosystem, whereas Technical Support Specialists work across multiple brands and technologies.

What job categories do people searching Google Support jobs in Remote, OR look for?

The top searched job categories for Google Support jobs in Remote, OR are:

Infographic showing various Google Support job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $38,633 per year, or $18.6 per hour.

NETWORK ENGINEER

Atos

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago


Job description

About Atos Group
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Senior Network Engineer for Atos Public Safety's Next-Generation 9-1-1 solution (NG9-1-1).
Job Description
Atos Public Safety solutions and services with a focus on Public Safety agencies. As a trusted partner with wide ranging service capabilities, APS helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire APS portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes APS from other companies in the industry.
Role & responsibilities:
As a Senior Network Engineer with an in-depth knowledge of security requirements for deploying voice solutions in the field. Experience configuring Cisco Routers, Switches, SDWAN and VXLAN to predefined standards in a voice environment ensuring an 99.999% uptime. Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems.
In addition, your duties will consist of:
  • Knowledge of the NG911 topology and associated equipment
  • Participating in network planning, engineering, and architecture processes.
  • Produce and/or maintain technical and procedural documentation as directed.
  • Provide 2nd or 3rd level support on incidents and service requests.
  • Deploy, configure network devices based on designs and standards provided.
  • Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
  • Secure network system by establishing and enforcing policies.

Skills Required
  • Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments:
  • Cisco SD-WAN
  • Versa
  • Cisco ISR and ASR Routing platforms
  • Cisco Nexus 9K Switching.
  • Cisco Catalyst Switching
  • Cisco NG Firewalls
  • Cisco ASA Firewalls
  • VXLAN
  • Diagnose, troubleshoot, and resolve complex network issues in a timely manner.
  • Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance.
  • Coordinate activities among multiple groups to ensure 99.999% uptime for the organization.
  • Provide on-call technical support after hours and on weekends as needed.
  • Document designs and policies associated with networks and maintain proper documentation of systems configurations.
  • Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform)
  • Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences)
  • Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows.
  • Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met.
  • Collaborate with stakeholders to gather requirements and provide recommendations for network improvements.
  • Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards.
  • Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks.
  • Ensure compliance with organizational policies and regulatory standards.
  • Understanding and knowledge of security NIST, CIS, or NENA
  • Managing and working with other Managed Service Providers such as Lumen Versa.
  • Possess clear and effective communication skills (oral and written English)
  • Excellent email and telephone etiquette
  • 10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks.
  • 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.).
  • Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline.
  • Desirable: Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience
  • Desirable: Azure, GCP and/or VMware Certification
  • Desirable: NG 9-1-1 networking or carrier grade voice networking

The total compensation range for this role in the posted location is $80,140 - $128,223 USD.
Atos provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The compensation range listed for this position reflects the minimum and maximum target compensation that Atos, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside the posted range and will be determined based on multiple factors permitted by applicable law. These may include, but are not limited to, geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
Benefits: Medical insurance, Dental insurance, Vision insurance, Flexible Spending Accounts (FSAs), Health Savings Account (HSA), Supplemental Insurance, Telehealth, Employee Assistance Program (EAP), 401(k) Retirement Plan, Legal Insurance, Pet Insurance, Wellness and discount programs
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.