1

Google Fiber Customer Service Jobs in Kansas (NOW HIRING)

Fiber Splicer

Overland Park, KS · On-site

$23.50 - $28/hr

Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service. Headquartered in Wichita and with a satellite office in Overland Park, we are a ...

Fiber Splicer

Overland Park, KS

$23.50 - $28/hr

Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service. Headquartered in Wichita and with a satellite office in Overland Park, we are a ...

Fiber Splicer

Overland Park, KS · On-site

$23.50 - $28/hr

Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural ... customer service.Headquartered in Wichita and with a satellite office in Overland Park, we are a ...

... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...

... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...

Fiber Splicer

Wichita, KS · On-site

$42K - $142K/yr

... customers. We are seeking Fiber Splicers who hold a crucial position in guaranteeing prompt delivery and excellence in Telecommunications services for our clientele. Responsibilities include ...

Customer Service Technician

Baxter Springs, KS · On-site

$13 - $17.75/hr

... service to many rural markets traditionally underserved by broadband providers, while delivering ... fiber network and creating a customer experience second to none. Check us out on the web!

Customer Service Technician

Baxter Springs, KS · On-site

$13 - $17.75/hr

... service to many rural markets traditionally underserved by broadband providers, while delivering ... fiber network and creating a customer experience second to none. Check us out on the web!

... service interruptions. * Accurately complete and submit testing reports, certification packages, production and time sheets, and all required customer documentation, including uploading, organizing ...

... service interruptions. * Accurately complete and submit testing reports, certification packages, production and time sheets, and all required customer documentation, including uploading, organizing ...

... service interruptions. * Accurately complete and submit testing reports, certification packages, production and time sheets, and all required customer documentation, including uploading, organizing ...

A Day in the Life as a Fiber Technician A Fiber Technician at IdeaTek is a hardworking individual ... Diagnose and resolve customer connectivity and service problems accurately and efficiently.

A Day in the Life as a Fiber Technician A Fiber Technician at IdeaTek is a hardworking individual ... Diagnose and resolve customer connectivity and service problems accurately and efficiently.

... service interruptions. * Accurately complete and submit testing reports, certification packages, production and time sheets, and all required customer documentation, including uploading, organizing ...

... service interruptions. * Accurately complete and submit testing reports, certification packages, production and time sheets, and all required customer documentation, including uploading, organizing ...

A Day in the Life as a Fiber Technician A Fiber Technician at IdeaTek is a hardworking individual ... Diagnose and resolve customer connectivity and service problems accurately and efficiently.

A Day in the Life as a Fiber Technician A Fiber Technician at IdeaTek is a hardworking individual ... Diagnose and resolve customer connectivity and service problems accurately and efficiently.

A Day in the Life as a Fiber Technician A Fiber Technician at IdeaTek is a hardworking individual ... Diagnose and resolve customer connectivity and service problems accurately and efficiently.

next page

Showing results 1-20

Google Fiber Customer Service information

See Kansas salary details

$8

$16

$24

How much do google fiber customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for google fiber customer service in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a Google Fiber Customer Service?

A Google Fiber Customer Service job involves assisting customers with inquiries about Google Fiber's internet and TV services. Responsibilities include troubleshooting technical issues, handling billing questions, and providing general account support. Customer service representatives communicate via phone, chat, or email to ensure a seamless experience. Strong problem-solving skills and a customer-focused attitude are essential for success in this role.

What are the typical daily responsibilities of a Google Fiber Customer Service?

As a Google Fiber Customer Service representative, your daily duties include assisting customers with account setup, billing inquiries, troubleshooting internet or television service issues, and escalating complex problems to specialized technical teams when needed. You'll typically interact with customers through phone, chat, and email, using internal tools to log cases and monitor progress. Working as part of a collaborative team, you may also contribute to knowledge bases and provide feedback on customer experience improvements. This role offers a dynamic environment where you learn continuously and play a key part in upholding Google Fiber's high standards for customer care.

What are the key skills and qualifications needed to thrive in the Google Fiber Customer Service position, and why are they important?

To thrive as a Google Fiber Customer Service representative, you need strong communication skills, basic technical troubleshooting abilities, and experience in customer support environments. Familiarity with CRM systems, ticketing software, and Google Fiber's proprietary platforms is typically expected. Exceptional problem-solving, patience, and a customer-first attitude help individuals stand out in this role. These skills ensure timely resolution of customer issues, enhance user satisfaction, and support the company's reputation for reliable service.

What are popular job titles related to Google Fiber Customer Service jobs in Kansas?

For Google Fiber Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Google Fiber Customer Service jobs in Kansas look for?

The top searched job categories for Google Fiber Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Google Fiber Customer Service jobs?

Cities in Kansas with the most Google Fiber Customer Service job openings:

Infographic showing various Google Fiber Customer Service job openings in Kansas as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

$23.50 - $28/hr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago


Job description

JOIN Kansas fiber network:
Kansas Fiber Networks (aka: KFN) is a network services provider owned by 27 independent rural telephone companies. Our fiber provides direct and diverse fiber routes, lower latency, and are built using the latest fiber technology. Our clients include businesses, schools, banks, hospitals, wireless & wireline carriers, hyperscale, and other data-intense entities requiring superior network quality with unmatched customer service.
Headquartered in Wichita and with a satellite office in Overland Park, we are a dynamic and growth focused company. KFN takes great pride in hiring and retaining top industry talent by building a positive and product work environment. If you are looking to establish a long-lasting career with growth and development opportunities, KFN is the place for you.
NOW HIRING A FIBER splicer:
The Fiber Splicer is entrusted with the seamless splicing and termination of fiber optic cables, conducting comprehensive testing, expertly troubleshooting cable issues, and ensuring the meticulous maintenance of fiber optic cables, encompassing the intricacies of cable detection infrastructure.
WHY JOIN OUR TEAM?
  • Competitive compensation
  • Full-time position
  • Health plans
  • 401(k)
  • Paid Vacations and Holidays
  • Inclusive culture
What will I do?
  • Fiber Optic Cable Preparation:
    • Prep fiber optic cables into new or existing splice enclosures.
    • Perform splicing for large count cables, micro-cables, butt splices, and mid-sheath/express cable entry.
  • Installation of Fiber Termination Equipment:
    • Install fiber termination panels.
    • Install fiber terminals in an environmental cabinet or underground vault.
  • Test and Troubleshooting:
    • Test cables using optical test equipment (OTDR, power meter, fiber identifier, and fiber score).
    • Document, troubleshoot, and repair fiber.
  • Fiber Optic Cable Installation:
    • Bond and ground cables per current specifications.
    • Use and understand fiber optic color code.
    • Splice fiber using mechanical and fusion methods.
    • Locate and repair fiber optic cable faults without causing signal failure interruptions.
    • Validate and test end-to-end service provisioning for cable network.
    • Confirm accurate cable terminations at fiber termination panels.)
  • Maintain project documentation (production sheets, time sheets, fiber splicing redlines.
  • Utilize Mapcom M4, Bluebeam, Visio Professional, and other software to plan and document fiber splicing activities.
Position requirements:
Fiber Splicer I:
  • Two (2) years of fiber splicing experience is required.
  • Vocational school training or apprenticeship is preferred.
  • A high school diploma or equivalent GED is required.
  • A valid driver's license is required.

Fiber Splicer II:
  • Two (2) to four (4) years of fiber splicing experience is required.
  • Vocational school training or apprenticeship is preferred.
  • A high school diploma or equivalent GED is required.
  • A valid driver's license is required.