ZipRecruiter

Log In

1

Google Chat Support Jobs in Seattle, WA (NOW HIRING)

talentmovers inc

GCP System Engineer

Issaquah, WA · On-site

Manage the integration points between the Google CES platform and underlying CTI/telephony ... Agentic AI Configuration & Support * Agentic AI Setup: Execute the configuration and deployment of ...

Atlassian

Product Manager, Rovo

Seattle, WA · On-site +1

That way, Atlassians have more control over supporting their family, personal goals, and other ... This role will focus on driving the vision, strategy, and execution of Rovo Chat, Atlassian's AI ...

Atlassian

Product Manager, Rovo

Seattle, WA · On-site +1

That way, Atlassians have more control over supporting their family, personal goals, and other ... This role will focus on driving the vision, strategy, and execution of Rovo Chat, Atlassian's AI ...

Atlassian

Product Manager, Rovo

Seattle, WA · On-site +1

That way, Atlassians have more control over supporting their family, personal goals, and other ... This role will focus on driving the vision, strategy, and execution of Rovo Chat, Atlassian's AI ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

Octave

Billing Operations Specialist (PST)

Seattle, WA

$22 - $29.50/hr

Experience with patient-facing communication tools such as Zendesk, live phone support, or chat platforms. * Google Suite & Apple MacBook experience preferred. Octave's Company Values: The below ...

Endurance Energy

IT Lead

Seattle, WA · On-site

$120 - $180/hr

Own end‑user support, laptop and device lifecycle, and IT onboarding and offboarding for a ... Strong generalist skills across identity (Google Workspace), networking (Ubiquity), device ...

All JobsGoogle Chat Support JobsGoogle Chat Support Jobs in Seattle, WA

Google Chat Support information

See Seattle, WA salary details

$16

$29

$50

How much do google chat support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for google chat support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are popular job titles related to Google Chat Support jobs in Seattle, WA?

For Google Chat Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Seattle, WA look for?

The top searched job categories for Google Chat Support jobs in Seattle, WA are:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Seattle, WA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $61,657 per year, or $29.6 per hour.

Customer Care Representative I

First Choice Health Network Inc

Seattle, WA • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

CUSTOMER CARE REPRESENTATIVE I
POSITION SUMMARY:
The Customer Care Representative 1 provides courteous, accurate, and timely responses to routine employee benefits inquiries via phone, email, and chat from members and providers. This role involves handling standard inquiries and following up as needed, with support from senior representatives for complex issues. Bilingual proficiency (Spanish) is a plus. Individuals who thrive at First Choice Health exhibit the following success skills-- Caring, Transparency, Collaboration, Relentlessness, and Innovation.
This is a remote job that requires working hour from 6AM-7PM (8 hour shift). Preference location- Washington, Oregon, Idaho, Alaska, Nevada.


RESPONSIBILITIES:
● Phone and Queue Management: Handle all assigned routine inquiries regarding benefits, eligibility, claims, and provider/facility locations within the network.
● Customer Assistance: Answer member and provider calls about employee benefits and eligibility, claims payment and processing status.
● Issue Escalation: Route challenging or complex inquiries, especially emotional or difficult calls, to Customer Care Representative II or Senior.
● Documentation: Log each customer interaction and resolution in the Customer Relationship Management (CRM) system and track action items related to the interaction as needed.
● Standards and Compliance: Meet key performance indicators (KPIs) for response time, accuracy, and adherence to call schedules, while ensuring compliance with confidentiality guidelines for Protected Health Information (PHI).
● Support and Teamwork: Support team goals by handling calls within the queue efficiently and escalating issues appropriately.
● Chat Support: Manage one or more chat sessions at a time to assist with basic customer inquiries.

QUALIFICATIONS:
● High School Diploma or equivalent.
● 2+ years in customer service or similar role, with experience in healthcare or insurance preferred.

SKILLS:
● Has customer service phone skills.
● Strong written and verbal communication skills and an empathetic approach to customer service.
● Basic understanding of employee healthcare benefits and provider networks.
● Effective time management, prioritization and multitasking skills
● Competency with CRM systems, Google Workspace, and Microsoft Office Suite.
● Ability to work collaboratively in a team and seek guidance as needed.
PHYSICAL REQUIREMENTS:
● Ability to see and hear within normal ranges with or without aid.
● Ability to bend, and move within normal ranges.
● Ability to be stationary for long periods of time.
● Finger and hand dexterity.
● Able to lift a minimum of 10-20 pounds.


ABOUT FIRST CHOICE HEALTH:

First Choice Health, headquartered in Seattle, WA, is a provider-owned healthcare organization offering employers a forward-thinking alternative to traditional health insurance. We have been serving employers of all sizes and across many industries with exceptional health benefits administration for over 35 years, providing unparalleled access to a growing number of clinically integrated networks (CIN) and a traditional PPO. Alongside our Employee Assistance Program (EAP) addressing mental health and work-life balance, our services collectively support members in every step of their healthcare journeys.
At First Choice Health, we are proud to deliver the personalized, quality service our clients deserve, while reducing costs and keeping their members healthy.
OUR PURPOSE, VALUES & CULTURE:
Uniting providers, employers, and individuals, we deliver sustainable solutions that elevate the health and care of our communities.
CARE  TRANSPARENT  COLLABORATE  RELENTLESS  INNOVATE  
We strive to uphold the above values and take steps to cultivate our culture through each one. We work as a community, guided by our values and are unified in our mission to make healthcare access easier for everyone from all walks of life. Learn more about how we foster a culture of belonging.

At First Choice Health, we believe that a culture that fosters  belonging- one that accept employees for who they are, nurtures creative thinking, and appreciates different perspectives drives our success. By cultivating an environment where every voice is valued, we empower our employees to bring their best selves to work, enable us to serve our clients and communities more effectively.  We work as a community, guided by our values and are unified in our mission to make healthcare access easier for everyone from all walks of life. 
BENEFITS:
FCH offers comprehensive benefits focused on supporting employee health, financial security, and work-life balance.
  • Health & Insurance: Medical (HSA and PPO plans) and Vision coverage, Dental plan, employer-provided Life Insurance, and Short- & Long-Term Disability coverage.
  • Financial & Retirement: Health Savings Account (HSA) with company contributions, Flexible Spending Account (FSA), 401(k) plan with an employer match, and discretionary Profit Sharing.
  • Time Off & Development: Paid Time Off (PTO) accrued based on tenure, Paid Holidays (including floating holidays and time for community service), and Tuition Reimbursement for continuing education.
  • Support: Employee Assistance Program (EAP) for confidential professional counseling, and a Wellness program with rewards.
Note: Benefits are subject to change with or without notice.

PHYSICAL REQUIREMENTS:
1. Ability to see and hear at normal levels with or without aid.
2. Ability to sit for long periods of time.
3. Finger and hand dexterity.
4. Ability to bend and twist.
Access to PHI:
Routine and limited and does not require manager approval - The duties of the position require routine contact with a limited set of PHI that does not require manager approval. Examples include claims adjudication.
For California employees, please review Privacy Act: https://www.fchn.com/documents/fch/pdf/caprivacynoticeemployeesandapplicantsfina


Apply