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Google Chat Support Jobs in Kentucky (NOW HIRING)

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$200 - $400/hr

... chat, email, SMS, and every other channel ... We're building a future where customer experiences are being redefined from support tickets and ...

New

AI Chopping Block

$110 - $170/hr

Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining ... Integrate Cresta solutions with enterprise contact center voice, chat, and digital platforms.

WorkSpan

$90 - $150/hr

AWS, Google, Microsoft, MongoDB, PagerDuty, Databricks and dozens of others trust WorkSpan to ... chat with you! Your Responsibilities: * Develop quarterly sales and account plans and actively ...

ElevenLabs

$90 - $130/hr

... and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit ... ElevenLabs proactively supports professional development through an annual discretionary stipend.

Bubble Group, Inc.

$200 - $259/hr

Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets ... We shipped native iOS and Android support, one of our most requested features ever, and we're just ...

Quiltsoftware

$60 - $80/hr

If you get a kick out of supporting local businesses, love great software, and want to be part of a ... we'd love to chat. Come join us in our quest to keep local retail not just alive, but thriving!

Eastern European Mission

$65 - $75/hr

... chat, and other services, with appropriate testing and documentation. * Internal Application ... Familiarity with endpoint/device management, Google Workspace administration, macOS support ...

Humana

Senior AI Engineer

Louisville, KY

$100K - $137K/yr

Hands-on experience integrating LLMs into production applications beyond simple chat interfaces ... Experience debugging, monitoring, and supporting production applications used by real customers.

Humana

Senior AI Engineer

Louisville, KY · On-site

$100K - $137K/yr

Hands-on experience integrating LLMs into production applications beyond simple chat interfaces ... Experience debugging, monitoring, and supporting production applications used by real customers.

Humana

Senior AI Engineer

Louisville, KY · On-site

$100K - $137K/yr

Hands-on experience integrating LLMs into production applications beyond simple chat interfaces ... Experience debugging, monitoring, and supporting production applications used by real customers.

Vitu

$58 - $63/hr

Provide Vitu/VITU support via phone, chat and email as needed. Deliver exceptional customer service ... and Google Drive Able to effectively communicate with high level Executives Able to work ...

Wasatch Property Management, Inc.

$60 - $90/hr

We provide service and support to our communities through the MarketStar Foundation. Our ... Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred

New

Neura Market

$100 - $170/hr

HR Analytics at Tenstorrent touches nearly every part of how we hire, plan, and support our ... Excel/Google Sheets. * Proven Tableau experience, with a track record of creating intuitive ...

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All JobsGoogle Chat Support JobsGoogle Chat Support Jobs in Kentucky

Google Chat Support information

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$38

How much do google chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for google chat support in Kentucky is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.62 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are the most commonly searched types of Google Chat Support jobs in Kentucky?

The most popular types of Google Chat Support jobs in Kentucky are:

What are popular job titles related to Google Chat Support jobs in Kentucky?

For Google Chat Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Kentucky look for?

The top searched job categories for Google Chat Support jobs in Kentucky are:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Kentucky as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $47,056 per year, or $22.6 per hour.

Bilingual Contact Center Customer Service Representative (REMOTE)

SCRAM Systems

KY • On-site, Remote

$17/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description


Job Summary:
The Customer Service Agent is responsible for providing high-quality customer service by handling inbound interactions via phone, email, and chat communication channels. This role assists customers with inquiries, service requests, troubleshooting, billing, and account-related concerns while ensuring adherence to company policies, service standards, state compliance requirements, and performance metrics. The ideal candidate demonstrates strong communication skills, problem-solving ability, strong sense of empathy, and a commitment to delivering a positive customer experience while still ensuring company and state compliance. Candidates must also have proficient computer skills, customer service expertise, and the capability to work independently.
Job Type: Full-time- Remote Customer Service Representative in Contact Center.
SCHEDULE REQUIREMENTS:
  • Our Contact Center operates 7 days a week, 24 hours per day, including all holidays
  • Work schedules are determined based on the needs of the company and may consist of 4 weekdays plus 1 weekend day, 5 weekdays, or 3 weekdays along with 2 weekend days
  • Training classes for the Contact Center run Monday through Friday for 5 weeks, with daily 8-hour sessions (timing may vary between 8 AM and 8 PM EST
  • ALL schedules are assigned when position is offered and will not be altered within the first 90 days unless company business needs require a change in different hours or days.

Duties/Responsibilities:
  • Handle inbound and follow-up customer interactions through phone and digital communication channels.
  • Respond to customer inquiries in a timely, accurate, and professional manner.
  • Deliver high-quality, personalized customer service while maintaining a professional and supportive approach.
  • Promote and reinforce the company's brand by helping customers navigate services and supporting their return to normal daily activities.
  • Accurately document customer interactions, including inquiries, concerns, transactions, and actions taken within the appropriate systems.
  • Identify unresolved issues and escalate them to the appropriate department or authorized resource when necessary.
  • Assist customers with billing-related questions, appointment scheduling, and troubleshooting as needed.

Experience and Skills
Skills/Abilities:
  • Excellent communication, customer service, interpersonal and typing skills.
  • Ability to work efficiently and effectively in a multi-task high call volume environment.
  • Effective and accurate decision-making skills.
  • Demonstrated successful telephone service techniques specifically with troubleshooting, issue resolution, and de-escalation.
  • Proficient in Microsoft Office: Word, Outlook, Excel.
  • Must have ability to incorporate developmental feedback from management.
  • Must have the ability to quickly Adapt to change.
  • Bilingual is a plus
    • Understanding of performance metrics and the ability to work within a metrics-driven environment
    • Proficiency in Microsoft Office applications, including Word, Outlook, Excel, and Teams
    • Strong technical knowledge with the ability to troubleshoot basic computer or system issues independently
    • Strong verbal communication skills, including active listening and the ability to demonstrate empathy with customers.

Education and Experience:
High School Diploma or GED
Min of 2 years in Call Center Customer Service role or Tech Support preferred; 1 year of Call Center or transferable skill set required.
WORK FROM HOME REQUIREMENTS:
Employee is required to provide equipment that meets company specifications (computer, headset, and internet). Employees must be available to provide personal computer & headset to work from home (that meets company required specs).
  • Windows 11, Intel Processor i5-4440 2.1ghz, Memory 16gb Ram, Hard Drive 50GB Free Space, Web Browser - Microsoft Edge or Google Chrome
  • MacOS 14.0 Sonoma, Apple Processor M3, Memory 16gb, Hard Drive 50GB Free Space, Web Browser - Google Chrome
  • Chrome Book CANNOT be used

* Working on a computer camera during training, meetings, etc.
* Wired internet connection encouraged at a regular internet speed (example-DSL or Cable Connection - No Dial Up).
* Dual Monitor recommends.
* Must be self-disciplined to provide professional conversational experience for all customers and meet all requirements for working during scheduled hours/shifts.
Physical Requirements (With or without reasonable accommodation):
  • Sitting: 75-100%
  • Standing: 75-100 %
  • Fine Motor Movements: 75-100 %

*** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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