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Google Call Center Jobs in Tennessee (NOW HIRING)

Customer Service Representative

Brentwood, TN · On-site

$15.25 - $20.50/hr

High School Diploma or equivalent is required * 1+ years call center experience * Excellent ... Ability to use, navigate, and route trips using online mapping systems such as Bing Maps, Google ...

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

Trusted Local Employer for over 75 Years: 4.7 Google Star Rating * Commitment to Employee Well ... One to two years of call center, customer support, or sales support experience preferred. * Strong ...

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

Trusted Local Employer for over 75 Years: 4.7 Google Star Rating * Commitment to Employee Well ... One to two years of call center, customer support, or sales support experience preferred. * Strong ...

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

Trusted Local Employer for over 75 Years: 4.7 Google Star Rating * Commitment to Employee Well ... One to two years of call center, customer support, or sales support experience preferred. * Strong ...

This is not a typical call-center role. It is a technical role where you are able to problem-solve ... Familiarity with the Google Suite (ie. Docs, Sheets, Calendar, Mail) * Familiarity with CRM ...

This is not a typical call-center role. It is a technical role where you are able to problem-solve ... Familiarity with the Google Suite (ie. Docs, Sheets, Calendar, Mail) * Familiarity with CRM ...

This is not a typical call-center role. It is a technical role where you are able to problem-solve ... Familiarity with the Google Suite (ie. Docs, Sheets, Calendar, Mail) * Familiarity with CRM ...

Service Advisor

Memphis, TN · On-site

$55K - $70K/yr

... Center operates with integrity, efficiency, and profitability. Working closely with the General ... Coordinator Conference Call Participation: Schedule and prepare for a weekly call with other Skier ...

Assistant General Manager

Franklin, TN · On-site

$50K - $60K/yr

Maintain flawless lead management by conducting call drives to new and existing leads in the Center ... Practical work experience with Google and Microsoft platforms. * Previous experience with systems ...

Showing results 21-40

Google Call Center information

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How much do google call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for google call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a Google call center?

A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?

To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.

What are the common challenges faced in a Google call center position and how are they addressed?

Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.

What are the most commonly searched types of Google Call Center jobs in Tennessee?

The most popular types of Google Call Center jobs in Tennessee are:

Infographic showing various Google Call Center job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Customer Service Representative - Urology - Greater Knoxville

Tennova Medical Group - Greater Knoxville

Powell, TN • On-site

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Job Description Why Join Us?
  • Be Valued for What You Bring to the Team  – Competitive pay that rewards your hard work
  • Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
  • Work Hard. Recharge Often. – Generous PTO and extended illness benefits
  • Invest in Your Future – 401(k) with company match
  • Grow With Us – Career development, learning opportunities, and advancement pathways
  • We Invest in Your Success – Licensure and certification reimbursement
  • Student Loan Support – Assistance available for eligible roles
  • Your Wins Deserve Recognition – Employee rewards and recognition programs
  • A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
  • Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance. 

Great people. Great benefits. Meaningful work. Join us and make an impact!

No weekends, No holidays, No Call

Hours of Operation: Monday - Friday 7:00-4:30

Job Summary
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.
Essential Functions

  • Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
  • Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
  • Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
  • Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
  • Accurately updates and maintains customer records and case notes in the system, ensuring complete documentation of issues and resolutions.
  • Works collaboratively with internal departments to escalate and resolve complex issues, ensuring a seamless customer experience.
  • Provides appropriate solutions and alternatives within service timeframes, following up to ensure issue resolution and customer satisfaction.
  • Meets and maintains productivity and service quality standards, ensuring efficiency in handling customer interactions.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree or coursework in Business, Communications, or a related field preferred
  • 1-2 years of experience in customer service, call center, or administrative support required

Knowledge, Skills and Abilities

  • Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
  • Strong verbal and written communication skills, ensuring clear and professional interactions.
  • Ability to handle high call volumes and multi-task across different customer service platforms.
  • Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively.
  • Proficiency in customer service software, CRM systems, and Microsoft Office applications.
  • Ability to remain calm and professional in high-stress situations while de-escalating customer concerns.
  • Strong attention to detail in data entry, documentation, and customer interactions.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.