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Goodwill Jobs in Oak Ridge, TN (NOW HIRING)

Denark Construction, Inc.

Project Manager

Knoxville, TN · On-site

... goodwill. · Assists in training Project Engineers. · Represents the company at industry meetings, as assigned by supervisor. · Other duties as assigned by supervisor. Requirements: Your Education ...

D.R. Horton, Inc

Online Sales Concierge

Knoxville, TN

$14.75 - $19/hr

Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * In office- Monday through Friday ...

DR Horton, Inc.

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * In office- Monday through Friday ...

DR Horton

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * In office- Monday through Friday ...

D.R. Horton, Inc

Customer Service Tech

Knoxville, TN · On-site

$16.50 - $22.25/hr

Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * Ability to travel overnight Education ...

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All JobsGoodwill JobsGoodwill Jobs in Oak Ridge, TN

Goodwill information

See Oak Ridge, TN salary details

$41.6K

$82.3K

$117.6K

How much do goodwill jobs pay per year?

As of Jul 18, 2026, the average yearly pay for goodwill in Oak Ridge, TN is $82,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Oak Ridge, TN? For Goodwill jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Oak Ridge, TN look for? The top searched job categories for Goodwill jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Goodwill jobs? Cities near Oak Ridge, TN with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Oak Ridge, TN as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $82,333 per year, or $39.6 per hour.

SALES/PRODUCTION ASSOCIATE

Goodwill Industries - Knoxville

Farragut, TN • On-site

$13/hr

Part-time

Posted 16 days ago

Job description


Sales/Production Associate

LOCATION: FARRAGUT

EMPLOYMENT STATUS: Part Time/Non-Exempt/Regular

HOURLY WAGE $13

Goodwill Industries--Knoxville, Inc. is seeking 2 part-time Sales/Production Associates for our retail store. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen.

Part-time positions can have flexible hours, and all employees get a 20% store discount!

Summary:

Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Essential Duties and Responsibilities:

  • Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items.
  • Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
  • Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
  • Cleaning duties (including but not limited to) floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs.
  • Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.
  • Able to work a flexible schedule, including nights and weekends.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Attendance/Punctuality - Is consistently punctual and at work on time.
  • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
  • Organizational Support - Follows policies and procedures; Supports the organization's goals and values.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to stand and/or walk for long periods; use hands to handle; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds.

Goodwill Industries—Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.