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Goodwill Jobs in Michigan (NOW HIRING)

Goodwill SWMI

Store Manager

Richland, MI · On-site

$50K/yr

Goodwill Industries of Southwestern Michigan Richland Retail Store Manager WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives ...

Goodwill SWMI

Safety/Loss Prevention Manager

Kalamazoo, MI · On-site

$24 - $26.44/hr

Goodwill Industries of Southwestern Michigan Safety/Loss Prevention Manager Position title: Safety/Loss Prevention Classification: Staff Supervised by: CEO Supervises: No Supervisory Duties WHY WORK ...

Goodwill SWMI

E-Commerce Specialist

Kalamazoo, MI · On-site

$14/hr

Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex ...

Goodwill Mid Michigan

Retail Supervisor

Flint, MI · On-site

$17/hr

_____ Goodwill Industries of Mid-Michigan is looking for an Entry Level Manager to fill a Full Time Retail Supervisor position at the Flint Township Store located at 4340A Miller Road next to Genesee ...

Goodwill SWMI

Payroll and Recruiting Expert

Kalamazoo, MI · On-site

$22.25 - $30.25/hr

Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. We reward creativity and ...

Goodwill Mid Michigan

Cashier

Bad Axe, MI · On-site

$15/hr

Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill a Full Time Cashier Positions at our Bad Axe Store located at 780 North Van Dyke in Bad Axe $15 an hour ...

Goodwill Mid Michigan

Retail Supervisor

Fenton, MI · On-site

$19/hr

_____ Goodwill Industries of Mid-Michigan is looking for a motivated, team-building individual to fill a Full Time Retail Supervisor position at our Fenton store located at 3150 Owen Rd in Fenton, MI. $19 ...

Goodwill Mid Michigan

Retail Supervisor

Oxford, MI · On-site

$19/hr

Goodwill Industries of Mid-Michigan is looking for Entry Level Managers to fill a Full Time Retail Supervisor positionat our Oxford Store located at 190 S. Washington, Oxford, Michigan. $19 an hour ...

Goodwill Mid Michigan

Retail Supervisor

Bad Axe, MI · On-site

$17/hr

Goodwill Industries of Mid-Michigan is looking for a motivated, team-building individual to fill a Full Time Retail Supervisor position at our Bad Axe store located at 780 N. Van Dyke in Bad Axe. $17 ...

Goodwill Mid Michigan

Retail Supervisor

Caro, MI · On-site

$17/hr

Goodwill's Mission: To assist individuals with barriers to employment in making the transition to independence and self-sufficiency. _____ Goodwill Industries of Mid-Michigan is looking for motivated ...

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Showing results 1-20

All JobsGoodwill JobsGoodwill Jobs in Michigan

Goodwill information

See Michigan salary details

$37.9K

$75.1K

$107.2K

How much do goodwill jobs pay per year?

As of Jun 12, 2026, the average yearly pay for goodwill in Michigan is $75,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Michigan? The most popular types of Goodwill jobs in Michigan are:
What are popular job titles related to Goodwill jobs in Michigan? For Goodwill jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Michigan look for? The top searched job categories for Goodwill jobs in Michigan are:
What cities in Michigan are hiring for Goodwill jobs? Cities in Michigan with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Michigan as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $75,060 per year, or $36.1 per hour.

Store Manager

Goodwill SWMI

Richland, MI • On-site

$50K/yr

Full-time

Posted 22 days ago

Job description

Goodwill Industries of Southwestern Michigan
Richland Retail Store Manager
WHY WORK FOR GOODWILL?
Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.
ABOUT OUR ORGANIZATION
Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages eleven retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
JOB DESCRIPTION
General Responsibilities:
At Goodwill Industries of Southwestern Michigan it is the Store Manager's responsibility to oversee all functions of retail store including sales, donations and production according to established procedures. A Store Manager must be able to understand store sales and production goals, develop team members, practice and model agency's core values of Success, Collaboration, People and Productivity.
Essential Duties, Responsibilities and Functions:
  • Manage team members so they perform to the highest level of their abilities; this includes hiring, training, coaching, disciplining and /or terminating team members
  • Manage and oversee the daily production activities, ensuring that production goals and deadlines are met.
  • Coordinate and direct the activities of the production team, assigning tasks, monitoring performance, and ensuring team members are trained and motivated.
  • Utilize Lean tools and techniques (5S, Kaizen-continuous improvement). Empower team to streamline production processes, reduce waste, and improve productivity.
  • Establish a team that meets or surpasses established sales goals through service, production, merchandising and accurate business practices
  • Follow all procedures and policies including, but not limited to, safety, customer service and agency guidelines
  • Conduct regular process audits and maintain documentation to track performance improvements.
  • Enforce company quality standards, ensuring products are sorted according to established specifications.
  • Meet all reporting and documentation requirements accurately and on time
  • Lead, motivate, and coach a team of production and retail employees, fostering a positive work environment.
  • Provide on-the-job training and support to staff, encouraging skills development and knowledge sharing.
  • Monitor team performance, conducting performance reviews, and addressing any personnel issues.
  • Maintain a clean, organized and compliant facility
  • Promote and enforce safe work practices and ensure that safety procedures are strictly followed.
  • Encourage a culture of continuous improvement, regularly seeking ways to enhance the efficiency, safety, and quality of the production processes.
  • Track and report key performance metrics (KPIs) such as productivity, efficiency and revenue sales target.
  • Use data to identify trends, root causes of problems, and implement corrective actions or process improvements.
  • Prepare and present reports to upper management on production performance and Lean initiatives.
  • Work with upper management to continually enhance the donation and shopping experience of customers
  • Develop/maintain a positive image of Goodwill Industries within the community

Qualifications include but are not limited to:
  • High School Diploma or equivalent required.
  • Previous retail, merchandising and production operations experience required
  • Excellent communication and leadership skills, with the ability to motivate and lead a team.
  • Solid problem-solving and analytical skills, with the ability to identify issues and implement effective solutions.
  • Knowledge of quality control and safety standards within a manufacturing and/or retail environment.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and digital meeting software
  • Strong leadership capabilities and a hands-on approach to management.
  • Results-oriented with a focus on driving improvements in efficiency and reducing operational costs.
  • Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of quality.
  • A passion for Lean methodologies and a commitment to continuous improvement is a plus
  • Demonstrated skill in retail financial practices
  • Strong reading, writing, speaking and communication skills
  • Ability to train, and explain processes to others
  • Previous supervisory experience required

Valid driver's license. Reliable personal transportation.
Must pass a pre-employment drug screen, theft-related background check and be insurable under the agency's automobile insurance policy.
This job description outlines the primary responsibilities and qualifications for the store manager position. The role may evolve over time, and additional duties may be assigned as deemed necessary by the agency.

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