1

Goodwill Jobs in Michigan (NOW HIRING)

Team Leader

Three Rivers, MI · On-site

$14 - $15/hr

Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI 49001 Team Leader Retail Three Rivers WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of ...

Team Leader

Portage, MI · On-site

$14/hr

Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI 49001 Milham Team Leader WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan ...

Team Leader

Kalamazoo, MI · On-site

$14 - $15/hr

Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI 49001 Team Leader Retail West Main WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of ...

Goodwill Industries of Southwestern Michigan Stevensville Retail Associate WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives ...

Career Navigator

Kalamazoo, MI · On-site

$20.25/hr

Goodwill Industries of Southwestern Michigan Position Title: Career Navigator Classification: Non-Exempt, Full Time Supervised By : Vice President of Mission Services Supervises: Does not supervise ...

Goodwill Industries of Southwestern Michigan Team Leader - Full Time WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the ...

Goodwill Industries of Southwestern Michigan Paw Paw Retail Production/Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Goodwill Industries of Southwestern Michigan Three Rivers Retail Production Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Goodwill Industries of Southwestern Michigan Full Time Otsego Assistant Store Manager WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill ...

Goodwill Industries of Southwestern Michigan Milham Retail Production/Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Goodwill Industries of Southwestern Michigan Part time Retail Donation Attendant WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

next page

Showing results 1-20

Goodwill information

See Michigan salary details

$37.9K

$75.1K

$107.2K

How much do goodwill jobs pay per year?

As of Jun 12, 2026, the average yearly pay for goodwill in Michigan is $75,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Michigan? The most popular types of Goodwill jobs in Michigan are:
What are popular job titles related to Goodwill jobs in Michigan? For Goodwill jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Michigan look for? The top searched job categories for Goodwill jobs in Michigan are:
What cities in Michigan are hiring for Goodwill jobs? Cities in Michigan with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Michigan as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $75,060 per year, or $36.1 per hour.
Goodwill Receptionist

$14.50 - $19.25/hr

Part-time

Posted 3 days ago


Goodwill Industries Of West Michigan rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

76th of 682 rated non-profit organizations


Job description

Receptionist, Part Time - Hourly
Job Summary
Performs general receptionist/administrative functions to support the Workforce Development department and the agency's programs and mission. This position will provide general information to visitors, direct clients and participants to access programs and services.
Responsibilities
Primary Responsibilities:
  • Answer phones in a professional manner and route calls appropriately.
  • Serve visitors by greeting, welcoming, and directing them appropriately.
  • Understand agency programs to provide adequate direction and assistance to community members seeking

services.
  • Obtain and understand job seeker information to support GoodTemps Staffing Solutions.
  • Support Goodwill staff and visitors with appointments and needs.
  • Responsible for processing incoming mail; time stamp, distribute, and maintain records of postage expense.
  • Responsible for procuring and distributing agency first aid supplies.
  • Responsible for routine business card orders and name placards for new and existing Goodwill staff.
  • Maintain appointments and manage scheduling logistics for agency vehicles.
  • Compose and/or prepare routine correspondence and reports.
  • Follow procedures for opening and closing the Headquarters location.
  • Enforce proper sign-in and sign-out procedures.
Other Responsibilities:
  • Attend appropriate Workforce Development meetings to ensure understanding of programs and departmental

operations.
  • Perform duties of a Program Assistant to include job coaching, resume assistance, and program

administration.
  • Other duties assigned by Program Manager or Career Center Manager.

Technical Skills
  • Microsoft Windows: User
  • Microsoft Office Suite: User
  • Case Management Software: User

Competencies
All positions at Goodwill Industries of West Michigan require that the individual possess strong personal motivation/initiative, problem solving orientation, commitment to excellence, an ability to work well with diverse teams, and a strong commitment to our organizational mission. Additionally, this position requires the following:
  • Written communication
  • Planning & organizing
  • Flexibility/adaptability
  • Customer Orientation
  • Managing performance
  • Team building
  • Motivating others
  • Strategic thinking
  • Ability to work independently

Education
  • GED/diploma preferred

Experience
  • 2 year's of experience in General Office Administration preferred

Certifications/Licenses
  • Valid driver's license and insurance required

Physical Requirements
  • Mobility: Required to stand; frequently walk, climb, stoop, kneel, crouch, crawl.
  • Dexterity: Requires hands to manipulate, feel, reach, lift and/or carry.
  • Sensory: Able to see objects, colors at close range or distance, peripheral, and depth vision, communicate

orally with normal hearing decibel.
  • Lifting: Light work (lifts no more than 20 lbs. at a time, with frequent lifting/carrying of 10 lbs.)
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.