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Goodwill Store Jobs in Fort Mill, SC (NOW HIRING)

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Goodwill Store information

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How much do goodwill store jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for goodwill store in Fort Mill, SC is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $23.46 per hour, depending on experience, location, and employer.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

How to pass a Goodwill Store interview?

To pass a Goodwill Store interview, prepare by researching the organization, understanding the job responsibilities, and demonstrating good customer service skills. Dress appropriately, arrive on time, and answer questions clearly and honestly, highlighting relevant experience and a positive attitude. Showing reliability and a willingness to work as part of a team can improve your chances of success.

What positions are available at Goodwill Store?

Goodwill Stores typically offer positions such as cashier, sales associate, donation attendant, stock clerk, and management roles. These jobs often require customer service skills, the ability to operate cash registers, and physical stamina for stocking and organizing merchandise.

What are popular job titles related to Goodwill Store jobs in Fort Mill, SC?

For Goodwill Store jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Goodwill Store jobs in Fort Mill, SC look for?

The top searched job categories for Goodwill Store jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Goodwill Store jobs?

Cities near Fort Mill, SC with the most Goodwill Store job openings:

Infographic showing various Goodwill Store job openings in Fort Mill, SC as of August 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $41,806 per year, or $20.1 per hour.

Store Manager - Full Time - University Pointe

Goodwill Industries of the Southern Piedmont

Charlotte, NC • On-site

$61K - $67K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago


Job description

Job Type
Full-time
Description
Position starts at $61,000-67,000 (dependent upon experience) with annual merit increases and production bonuses. All team members are eligible for a variety of career development and skill training classes at no cost and can enjoy a generous team member discount. Full time team members are also eligible for medical, dental, and vision insurance along with paid time off.
This role offers the opportunity to earn quarterly incentive pay for driving strong store performance and exceeding net income goals. Eligible team members can earn additional quarterly payouts, with the potential to earn up to $2,500 per quarter based on results.
SUMMARY
Manages, leads and operates a retail store and donation center by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.
Ensures compliance with all established Agency policies, procedures and practices.
Directs activities; verbally, written and physically for retail store to ensure that net performance provides satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention and development of staff.
Interviews, hires, and completes onboarding process for all new hires.
Ensures all employees are trained and developed in their job position. Additionally ensures all employees attend all orientations and classes required by training department.
Supervise staff and fulfills staffing and scheduling needs for regular hours, as well as special events or high-traffic times.
Coordinates shipments and makes adjustments to ensure store has adequate product to achieve all sales goals.
Confirms daily sales reports and cash receipts; ensures monies are deposited daily and reports are submitted as required by Agency policy.
Continuously motivates a positive work environment for the sales team through communication, established incentives, and evaluations.
Ability to direct and share the agency initiative around diversity, equity, and inclusion, and belonging.
Resolves customer issues concerns to maintain customer satisfaction and create a positive shopping environment.
Ensures that merchandise is priced with established pricing guidelines
Implements seasonal Plano grams, floor sets, store signage, and sales promotion activities.
Reports known or suspected security and/or theft problems to Loss Prevention.
Works with Workforce Development Services and Retail Pathways liaison to ensure service programs as working properly at store level.
Supervises store staff; see Supervisory Responsibilities below.
SUPERVISORY RESPONSIBILITIES
Directly supervises store employees. Carries out supervisory responsibilities in accordance with the Agency's policies and procedures. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and budget management.
ADDITIONAL RESPONSIBILITIES
Performs work of subordinates as needed.
Serves as a member of the Donated Goods Retail Management Team.
Reports the need for building and equipment repairs to the Retail Operations Director or Area Operations Director and Director of Facilities
Performs other job-related tasks as assigned by the Retail Operations Director or Area Operations Director.
LEADERSHIP COMPETENCIES
To perform this job successfully, an individual must demonstrate the following competencies defined for a DEPARTMENT LEADER within Goodwill's Leadership Competency Model and in alignment with our Core Values and Strategic Vision:
Mission & Community Oriented:
  • Commitment to Goodwill's Mission & Core Values - Manages operations in accordance with Goodwill's Mission and Core Values
  • Commitment to Inclusion - Executes inclusion strategies to integrate perspectives
  • Community & Service Driven - Manages services and value-add opportunities in accordance with Goodwill's business community needs

People Oriented:
  • Relationship-Building Skills - Identifies and facilitates staff engagement opportunities
  • Communication Skills - Manages communication with clarity to execute objectives
  • Commitment to Development - Facilitates the use of tools and resources for staff development; and Manages processes for coaching and responsiveness to all staff needs and issues

Results Oriented:
  • Commitment to Quality Results - Implements plans using results-oriented goals for measuring success
  • Business Acumen - Accurately interprets data, policies, and procedures for sound decision-making; and manages all GISP policies and procedures
  • Stewardship - Manages budget in accordance with departmental needs and established financial guidelines

Personal Development Oriented:
  • Emotional Maturity - Manages personal emotions to gain staff confidence by impartially resolving issues
  • Integrity - Manages operation that exudes ethical practices
  • Capacity for Change - Serves as principal liaison to manage change

Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment characteristics that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) or equivalent from four-year college or technical school in Business or related field and three years of retail management experience as a Store Manager; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License (Class C), car insurance and reliable automobile.