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Goodwill Store Jobs in Florence, SC (NOW HIRING)

Interested candidates must apply directly to Palmetto Goodwill's Career Site. Summary Manages and operates a retail store and donation processing center to provide exceptional customer service ...

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.

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Goodwill Store information

See Florence, SC salary details

$9

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$27

How much do goodwill store jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for goodwill store in Florence, SC is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Florence, SC? For Goodwill Store jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Florence, SC look for? The top searched job categories for Goodwill Store jobs in Florence, SC are:
What cities near Florence, SC are hiring for Goodwill Store jobs? Cities near Florence, SC with the most Goodwill Store job openings:
Infographic showing various Goodwill Store job openings in Florence, SC as of July 2026, with employment types broken down into 33% Full Time, 45% Part Time, 11% Temporary, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,246 per year, or $17.9 per hour.
Retail Store Manager

Retail Store Manager

Palmetto Goodwill

Darlington, SC • On-site

$58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Palmetto Goodwill rating

3.8

Company rating: 3.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

744th of 759 rated non-profit organizations


Job description

Interested candidates must apply directly to Palmetto Goodwill's Career Site.

Summary

Manages and operates a retail store and donation processing center to provide exceptional customer service through the efficient management of store associates, donations, processing, stock rotation and sales. Properly maintains the appearance of the facility and merchandise to encourage shoppers in support of our mission related services.

Essential Duties and Responsibilities

• Demonstrates Palmetto Goodwill’s Amazing Customer Experience (ACE) Culture, I-CARE Values, Mission, and Vision in all actions.

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.

• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.

• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.

• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.

• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite Back, Sort)

• Maintains responsibility of level 1 classified retail location or a boutique store location.

• Maintains the store budget to include sales, payroll, and expense to revenue.

• Leads retail store team; see Supervisory Responsibilities below.

• Trains team members as they are on boarded. Ensures that a positive example is set for all team members.

• Recognizes when team members need coaching and provides immediate coaching when applicable.

• Actively and effectively supports team members through their growth and development.

• Issue refunds and resolves customer concerns.

• Leverages actionable data to make decisions.

• Identifies opportunities and recommendations for continuous improvement of assigned store location.

• Obtains and maintains forklift and walk-behind stacker certification.

• Obtains and maintains first-aid / CPR / BBP certification.

• Performs all administrative and clerical duties including but not limited to completing opening/closing duties, making bank deposits, and securing the building in accordance with established guidelines.

• Ensures compliance with established safety, security, sales, money handling (as applicable), and recordkeeping procedures and practices.

• Verifies that the quality and quantity of merchandise is adequate to obtain sales and production standards.

• Coordinates shipments and adjusts merchandise categories and production schedules as needed.

• Coordinates transportation shipments and reporting daily.

• Ensures merchandise is priced in accordance with established standards for retail stores as applicable.

• Optimize floor space based on product flow to ensure efficient production.

• Assists Truck Drivers and other agency personnel in performance of their duties.

• Must be able to work flexible hours, available to open and/or close assigned retail location as required, make bank deposits, and secure building to ensure success of the operation.

• Occasional travel is required for business related activities.

• Must be able to respond to emergencies at any time as needed.

• Performs other job-related tasks as assigned.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the agency's policies and procedures.

• Directly supervises the assigned team, program participants, volunteers, and community service participants; performs work of subordinates as needed.

• Responsibilities include interviewing, hiring, and developing team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; maintaining a safe work environment; addressing complaints and resolving problems.

Company Description

Align your passion and purpose at Palmetto Goodwill! Palmetto Goodwill offers careers in many exciting and interesting fields throughout lower South Carolina. Transform your future while making a lasting and positive impact on your community and our organization.
Working at Palmetto Goodwill offers competitive wages, a sustainable career path, a diverse, equitable, and inclusive workplace which results in an Amazing Customer Experience.
We provide advancement opportunities in a variety of fields, while respecting work-life balance – providing full-time employees excellent benefits including medical, dental, and life insurance, paid time off and paid holidays.
Together we can change lives!”

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