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Goodwill It Jobs (NOW HIRING)

Retail Associate

Pasadena, CA · On-site

$16.50 - $19/hr

It's always a GOOD day in SoCal! Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through ...

Retail Associate

Arcadia, CA · On-site

$18.47/hr

It's always a GOOD day in SoCal! Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through ...

Retail Associate

Los Angeles, CA · On-site

$16.50 - $18.75/hr

It's always a GOOD day in SoCal! Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through ...

Retail Associate

Hawthorne, CA · On-site

$15.50 - $17.75/hr

It's always a GOOD day in SoCal! Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through ...

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Goodwill It information

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$50K

$109.7K

$149.5K

How much do goodwill it jobs pay per year?

As of Aug 23, 2026, the average yearly pay for goodwill it in the United States is $109,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is Goodwill IT?

Goodwill IT jobs refer to positions within Goodwill Industries that focus on information technology. These roles can include IT support specialists, network administrators, help desk technicians, and systems analysts who manage and support the organization's technology infrastructure. Employees in Goodwill IT help maintain computer systems, assist staff with technical issues, and ensure that data and networks are secure and efficient. These positions are essential for supporting Goodwill’s operations and mission by leveraging technology to improve services and productivity.

What does an IT specialist at Goodwill do?

As an IT professional at Goodwill, you'll play a vital role in supporting the organization's mission by maintaining and enhancing the technology used in retail stores, donation centers, and administrative offices. Unique challenges often include working with a mix of legacy and modern systems, supporting a wide range of end-users, and ensuring secure data management with limited resources. Collaboration with store managers, operations teams, and nonprofit staff is frequent, making strong communication skills essential. This environment offers opportunities to innovate solutions that directly impact Goodwill's community-focused goals.

What skills and qualifications are needed to work in IT at Goodwill?

To thrive as an IT Specialist at Goodwill, you need a solid background in computer systems, troubleshooting, and network administration, typically supported by a degree in information technology or related certifications such as CompTIA A+ or Network+. Familiarity with helpdesk ticketing systems, Microsoft Office Suite, and hardware/software installation is often required. Strong problem-solving abilities, effective communication, and a customer-service mindset are crucial soft skills for supporting staff and resolving technical issues. These skills ensure operational efficiency, minimize downtime, and empower Goodwill employees to deliver their mission-driven services.

What is the difference between Goodwill IT vs Retail Associate?

AspectGoodwill ITRetail Associate
Required CredentialsBasic IT certifications, technical skillsHigh school diploma, customer service skills
Work EnvironmentIT departments, computer labs, technical settingsRetail stores, customer-facing environments
Employer & Industry UsageNonprofit organizations, retail chains with tech needsRetail stores, customer service industries

Goodwill IT roles focus on technical support, troubleshooting, and maintaining computer systems within nonprofit or retail environments. Retail Associates primarily handle customer service, sales, and store operations. While both roles may be found in retail settings, Goodwill IT positions require technical skills, whereas Retail Associates emphasize customer interaction and sales skills.

What cities are hiring for Goodwill It jobs?

Cities with the most Goodwill It job openings:

What states have the most Goodwill It jobs?

States with the most job openings for Goodwill It jobs include:

Infographic showing various Goodwill It job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $109,707 per year, or $52.7 per hour.

$16.90/hr

Other

Posted 4 days ago


Goodwill Southern California rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

725th of 781 rated non-profit organizations


Job description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. What You’ll Do: Provide excellent service to every customer and donor with professionalism and positivity. Operate cash registers, process transactions accurately, and handle donations with care. Sort, price, and merchandise donated goods to meet company standards. Maintain clean, safe, and organized work areas. Contribute to sales and production goals by supporting daily store operations. Work flexible shifts, including evenings, weekends, and holidays as needed. What You Bring: Ability to read, speak, and write basic English. Some retail, sales, or customer service experience preferred. Comfortable using point-of-sale and basic computer systems. Dependable, punctual, and motivated to support a team environment. A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence). What's in it for you: Hourly Rate: $16.90 Discount at Goodwill SoCal retail locations Goodwill Perks: Discounts on dining, retail, theme parks and movies Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures. #LI-DNI Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply. Equal Employment Opportunity Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law. Nondiscrimination on the Basis of Disabilities In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant. It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

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