1

Goodwill It Jobs in Tennessee (NOW HIRING)

Material Handler

Chattanooga, TN · On-site

$15.25 - $18.50/hr

What does it mean to be a member of the Chattanooga Goodwill organization? * You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to ...

Shift Lead

Kimball, TN · On-site

$15/hr

What does it mean to be a member of the Chattanooga Goodwill organization? * You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to ...

Shift Lead

Chattanooga, TN · On-site

$15/hr

What does it mean to be a member of the Chattanooga Goodwill organization? * You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to ...

Shift Lead

Cleveland, TN · On-site

$15/hr

What does it mean to be a member of the Chattanooga Goodwill organization? * You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to ...

Shift Lead

Manchester, TN · On-site

$15/hr

What does it mean to be a member of the Chattanooga Goodwill organization? * You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to ...

Shift Lead- TN

Hixson, TN · On-site

$15/hr

What does it mean to be a member of the Chattanooga Goodwill organization? * You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to ...

next page

Showing results 1-20

Goodwill It information

What is Goodwill IT?

Goodwill IT jobs refer to positions within Goodwill Industries that focus on information technology. These roles can include IT support specialists, network administrators, help desk technicians, and systems analysts who manage and support the organization's technology infrastructure. Employees in Goodwill IT help maintain computer systems, assist staff with technical issues, and ensure that data and networks are secure and efficient. These positions are essential for supporting Goodwill’s operations and mission by leveraging technology to improve services and productivity.

What does an IT specialist at Goodwill do?

As an IT professional at Goodwill, you'll play a vital role in supporting the organization's mission by maintaining and enhancing the technology used in retail stores, donation centers, and administrative offices. Unique challenges often include working with a mix of legacy and modern systems, supporting a wide range of end-users, and ensuring secure data management with limited resources. Collaboration with store managers, operations teams, and nonprofit staff is frequent, making strong communication skills essential. This environment offers opportunities to innovate solutions that directly impact Goodwill's community-focused goals.

What skills and qualifications are needed to work in IT at Goodwill?

To thrive as an IT Specialist at Goodwill, you need a solid background in computer systems, troubleshooting, and network administration, typically supported by a degree in information technology or related certifications such as CompTIA A+ or Network+. Familiarity with helpdesk ticketing systems, Microsoft Office Suite, and hardware/software installation is often required. Strong problem-solving abilities, effective communication, and a customer-service mindset are crucial soft skills for supporting staff and resolving technical issues. These skills ensure operational efficiency, minimize downtime, and empower Goodwill employees to deliver their mission-driven services.

What is the difference between Goodwill IT vs Retail Associate?

AspectGoodwill ITRetail Associate
Required CredentialsBasic IT certifications, technical skillsHigh school diploma, customer service skills
Work EnvironmentIT departments, computer labs, technical settingsRetail stores, customer-facing environments
Employer & Industry UsageNonprofit organizations, retail chains with tech needsRetail stores, customer service industries

Goodwill IT roles focus on technical support, troubleshooting, and maintaining computer systems within nonprofit or retail environments. Retail Associates primarily handle customer service, sales, and store operations. While both roles may be found in retail settings, Goodwill IT positions require technical skills, whereas Retail Associates emphasize customer interaction and sales skills.

What are popular job titles related to Goodwill It jobs in Tennessee?

For Goodwill It jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Goodwill It jobs?

Cities in Tennessee with the most Goodwill It job openings:

Infographic showing various Goodwill It job openings in Tennessee as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

$12/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Who is Goodwill Industries of the Greater Chattanooga Area?
Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity! With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.
  • Individuals with barriers to employment get help securing meaningful jobs.
  • Donors see a social return for their donations - helping people secure work and keeping unwanted items out of landfills.
  • Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.

How do we accomplish our mission? We provide education and career services as well as on the job training to persons with barriers to employment such as multi-generational poverty, history of incarceration, limited education, and no work experience.
Why should you join Chattanooga Goodwill?
  • Friendly work environment with co-workers who appreciate working with each other.
  • Employee discount.
  • 401K and Roth retirement plans with matching contribution after eligibility.
  • Skills and development opportunities.
  • For Full-time employees:
    • Dental and vision insurance - Company Paid for employee.
    • Basic life insurance - 1.5 times salary, Company Paid for employee.
    • Primary Care through TextCare- Company Paid for household.
    • Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft
    • Medical Insurance and Health Savings Account
    • Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year

What will a Store Associate do?
  • Through words and actions support Chattanooga Goodwill's Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
  • Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
  • Punctual and dependable attendance.
  • Provide excellent customer service to customers and donors while directing complaints to management.
  • Consistently perform work tasks according to training, e-learning, and work instructions.
  • Effectively transition product to the retail sales floor with attention to detail and urgency.
  • Abide by the policies and procedures as set forth by Goodwill.
  • Ensure security of all company assets and donations.
  • Perform general sales floor and production area duties and cross train in all work areas.
  • Effectively communicate with management, peers, and customers.
  • Effectively promote and demonstrate cooperation and teamwork with peers.
  • Assist in loading and unloading of Goodwill trucks and trailers.
  • Maintain a neat, clean, and organized production work area and retail sales floor at all times.
  • Adhere to safety and security practices including reporting safety hazards and injuries to Management.
  • Attend and complete all training and meetings as required.
  • Perform other duties as assigned.

What does it mean to be a member of the Chattanooga Goodwill organization?
  • You'll have the satisfaction of knowing that your work is making a difference in your community. In addition to strengthening our community and families by promoting independence and dignity for the people who need it most, you'll be helping us care for the earth. Last year our Goodwill diverted more than 8 million pounds of material from local landfills through sales and salvage
  • Our vision is a community where every person, regardless of ability, situation, or background, can achieve their greatest potential.
  • Revenue from our retail stores help fund our workforce development and community services programs, which means our employees are direct contributors to changing lives!

How do we do this?
  • We value and respect the inherent dignity and worth of people.
  • We value truth, set high standards, and keep our promises.
  • Continuous Improvement.
  • Teamwork.
  • We respect open and honest communication.
  • We value a culture of innovation, learning, and development through social enterprise.
  • We honor the resources entrusted to us with responsibility and care.

We invite you to apply to become a part of our friendly, hardworking, and caring group of dedicated employees.
  • We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.