Entry-Level Service Advisor
Graff Chevrolet GMC
Michigan City, IN 46360
Full-Time | Daytime Hours with Saturday Rotation
Competitive Pay + Performance Bonuses
About Graff Chevrolet GMC
Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities. We take pride in delivering a professional, transparent, and customer-first service experience. Weโre growing our service department and looking for an Entry-Level Service Advisor who wants to build a long-term career with a respected GM brand.
Prior automotive or dealership experience is helpful, but not required. We provide paid training, GM systems support, and hands-on mentorship to set you up for success.
What Youโll Do
Welcome GM customers and assist with vehicle service needs
Write and manage repair orders using GM dealership systems
Communicate maintenance and repair recommendations clearly and professionally
Provide timely service updates and follow-up
Work closely with GM-trained technicians to ensure accuracy and quality
Maintain high customer satisfaction and CSI standards
Learn GM service processes, warranty basics, and dealership procedures
What Weโre Looking For
Strong customer service and communication skills
Positive, coachable attitude with a desire to learn
Ability to multitask in a fast-paced dealership environment
Basic computer skills (R&R, GM systems training provided)
Dependable attendance and professional appearance
Automotive or dealership experience is a plusโbut not required
What We Offer
Paid training and ongoing GM support
Competitive base pay plus bonus opportunities
Clear growth path into Senior Service Advisor or Service Management
Medical, dental, and vision insurance
Paid time off and holidays
Employee discounts on vehicle service and repairs
Stable schedule and supportive team environment
Why Graff Chevrolet GMC?
We believe in developing talent from within. Many successful Service Advisors start right where you areโentry level, motivated, and ready to learn. If youโre looking for a career with a GM dealership, not just a job, Graff Chevrolet GMC is the place to grow.