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Global Technology Support Analyst Jobs (NOW HIRING)

HCTec, LLC

IT Support Analyst II

Glendale, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst I

Hohenwald, TN · Hybrid

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst II

Glendale, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

Baldwin Wallace University

IT Support Analyst

Berea, OH · On-site

Title: IT Support Analyst Status: Full-time, exempt Schedule: M-F, 8:30 a.m. to 5:00 p.m. Job Summary: The IT Support Analyst will provide first-tier and second-tier support to a diverse population ...

Addison Group

Technology Support Analyst II

Buffalo, NY · On-site

$62K - $75K/yr

Technology Support Analyst II Location: Buffalo, NY Pay Rate Range: $62,400 - $75,000 / year Benefits: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses ...

US Tech Solutions

Onsite Support Analyst

Florence, KY · On-site

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an Onsite Support Analyst responsible for desktop ...

TEKsystems

IT Support Analyst

Richland Center, WI · On-site

$20 - $25/hr

TEKsystems is seeking an IT Support Analyst to provide hands-on technical support for a ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

lhs

IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...

trane technologies

IT Support Analyst

Grand Rapids, MI · On-site

We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

Legacy Health Services

IT Support Analyst I

Parma, OH · On-site

IT Support Analyst I Parma, OH (On-Site) Travel Throughout Ohio Required CarePoint IT Services is a growing Managed Services Provider specializing in skilled nursing, rehabilitation, hospice, and ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

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How much do global technology support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for global technology support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

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Infographic showing various Global Technology Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

IT Support Analyst II

Glendale, AZ • On-site

HCTec, LLC
Health Care and Social Assistance • 201 - 500 employees
Learn more about HCTec, LLCexternal

Other

Posted 15 days ago

HCTec rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

  • Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
  • Answer and respond to and resolve help desk requests in a timely manner.
  • Analyze and troubleshoot complex technical problems and provide effective solutions.
  • Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
  • Perform routine maintenance on computer systems, such as backups and software updates.
  • Manage user accounts and permissions across various systems and applications.
  • Participate in the development and implementation of IT policies and procedures.
  • Document and maintain a knowledge base of common issues and solutions.
  • Assist with the testing and implementation of new software and hardware.
  • 24/7 On-Call IT Support rotation.
  • Travel to client locations in the local area.
Knowledge, Skills, & Abilities: Education:
  • Bachelor’s degree in computer science, Information Technology, or related field.
  • 2+ years of experience in IT support or related role.
Experience:
  • Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
  • Experience with server administration and virtualization technologies.
  • Excellent written and verbal communication skills
Requirements:
  • Ability to work independently and in a team environment.
  • Strong problem-solving and analytical skills.
  • Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
  • Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
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