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Global Application Support Jobs (NOW HIRING)

Scadea

Application Support Manager

Boston, MA

Boston, MA - 3 days a week onsite Length: 12 months Position Summary We are seeking a Boston-based Manager to lead a global application-support service across teams in Boston, Mexico, and India. This ...

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

Manage, control, and administrator the global operation of the web hosting systems teams for both internal and external systems. Scope of responsibility includes web hosting servers, application ...

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

Manage, control, and administrator the global operation of the web hosting systems teams for both internal and external systems. Scope of responsibility includes web hosting servers, application ...

Syntricate Technologies

Application Support

Tampa, FL · On-site

... at a global enterprise level • support the critical Treasury/Financial Resources/Liquidity ... Required : • 8+ years of application support experience • Advanced level experience in an ...

Rsgroup

Application Support Manager

Fort Worth, TX · On-site

Application Support Manager Location: Fort Worth, TX, US, 76118 Function: Digital & Technology Work ... About RS Group RS is a high-service global product and service solutions provider for industrial ...

RS Group

Application Support Manager

Fort Worth, TX · On-site

About RS Group RS is a high-service global product and service solutions provider for industrial ... Ensure application support services are delivered in accordance with agreed service levels ...

Rsgroup

Application Support Manager Location: Fort Worth, TX, US, 76118 Function: Digital & Technology Work ... About RS Group RS is a high-service global product and service solutions provider for industrial ...

RS Group

Application Support Manager

Fort Worth, TX · On-site

About RS Group RS is a high-service global product and service solutions provider for industrial ... Ensure application support services are delivered in accordance with agreed service levels ...

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Global Application Support information

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How much do global application support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for global application support in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are popular job titles related to Global Application Support jobs?

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Infographic showing various Global Application Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

Indianapolis, IN • On-site

ATS Automation Tooling Systems
See more jobs at ATS Automation Tooling Systemsexternal

Full-time

Re-posted 21 days ago

Job description

We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN. This role is ideal for an engineer with strong SQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment.
Your Responsibilities
  • Provide Tier 2 / Tier 3 application support for critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis
  • Use SQL to analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed
  • Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors
  • Support application lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments
  • Partner with business users, IT, and engineering teams to identify recurring issues, propose improvements, and enhance application performance and stability
  • Create and maintain support documentation, SOPs, runbooks, and knowledge base articles
  • Ensure compliance with GxP, data integrity, change management, and cybersecurity requirements

Your profile
Required Qualifications
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience)
  • 3+ years of experience in application support, systems support, or manufacturing IT
  • Strong hands-on experience with SQL (querying, troubleshooting data issues, performance analysis)
  • Experience supporting applications in pharmaceutical, biotech, or other regulated manufacturing environments
  • Familiarity with incident, problem, and change management processes (ITIL or similar)
  • Strong communication skills and ability to work effectively in an on-site, cross-functional environment

Preferred Qualifications
  • Experience supporting manufacturing execution, quality, Data Historization and/or laboratory systems
  • Knowledge of GxP validation, audit support, and regulated change control
  • Experience working with SQL Server, Oracle, or similar relational databases
  • Exposure to global application support models and follow-the-sun operations

All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.
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