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Global Technical Support Analyst Jobs (NOW HIRING)

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud ... Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site +1

$149K - $160K/yr

... Root Cause Analysis reports. Verify and report design, reliability and maintenance problems or ... Act as a technical consultant to other Technical Support functions and others in the company. Act ...

Real Floors, Inc.

Technical Support Analyst

Dallas, TX · On-site

Technical Support Analyst REPORTS TO: Director, Information Technology LOCATION: 11110 Goodnight Lane Suite 100 Dallas, TX 75229 JOB TYPE: Full-Time | Monday - Friday | 8:00am-5:00pm COMPANY OVERVIEW:

Bandwidth

Technical Support Analyst

Raleigh, NC · On-site

We're the global communications software company and Tier 1 network operator with global reach. The ... The Technical Support Analyst will provide technical support to customers who are experiencing ...

Motorola

Technical Support Analyst (Hybrid)

Allen, TX · Hybrid

$52K - $59K/yr

We're a global close-knit community, united by the relentless pursuit to help keep people safer ... Join our global technical support organization as a Technical Support Analyst, where you will help ...

Motorola

Technical Support Analyst (Hybrid)

Plantation, FL · Hybrid

$52K - $59K/yr

We're a global close-knit community, united by the relentless pursuit to help keep people safer ... Join our global technical support organization as a Technical Support Analyst, where you will help ...

Sureify

Technical Support Analyst

OR · On-site +1

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our ... Global Coordination: Facilitate hand-offs with our India-based engineering teams, including ...

Moody

Technical Support Analyst

Charlotte, NC · On-site

Technical Support Analyst (14967) At Moody's, we unite the brightest minds to turn today's risks ... As a global leader in ratings and integrated risk assessment, we're advancing AI to move from ...

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Global Technical Support Analyst information

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How much do global technical support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for global technical support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

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Infographic showing various Global Technical Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Technical Support Analyst

Dallas, TX • On-site

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

Contractor

Re-posted 18 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Dallas, Texas. 


Technical Support Analyst Job Details


Provide both reactive and proactive assistance to all external customers 

Troubleshoot and resolution of open incidents 

Troubleshoot/qualify incidents before escalating into Tier-II

Liaise with Tier-II, to facilitate feedback 

Record and document all issues related to the customers 

The creation of documented solutions for both internal and external support web-pages 

Technical Support Analyst Mandatory Skills


Familiarity with cooperate network infrastructures 

Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)

A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 

Basic Administration/Maintenance of Microsoft SQL Server. 

Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 

At least two years of full time experience in customer care/customer support. 

Advanced writing and verbal communication skills.

Ability to multi-task and prioritize job requirements. 

Strong personal organization skills. 

Bachelor's degree preferred, but not required. 

McAfee's product knowledge is a plus


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


12+ Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply