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Global Service Manager Jobs (NOW HIRING)

Arthrex GmbH

$184K - $264K/yr

Manufacturing - Naples, FL, US, 34108Santa Barbara, CA, US, 93111 Sr Manager - Global Service Operations - Medical Devices Title : Sr Manager - Global Service Operations - Medical Devices Salary ...

Blue Origin

Global Service Desk level I

Titusville, FL · On-site

Global Service Desk Technician At Blue Origin, we envision millions of people living and working in ... The technician will be expected to manage a large workload under tight deadlines as this team ...

NetApp

Global Service Logistics Planner

Wichita, KS

Job Summary The Global Service Logistics Planner is a senior-level, strategic role responsible for ... Manage the end-to-end planning lifecycle of a designated parts portfolio, aligning stocking ...

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How much do global service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for global service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is global service management?

Global service management is the process of overseeing and coordinating customer support, maintenance, and service delivery across multiple regions or countries. It involves managing international teams, ensuring consistent service quality, and utilizing tools like ITSM platforms to meet global customer needs. This role requires strong organizational skills and knowledge of international standards and compliance.

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Global Service Manager jobs near you
Infographic showing various Global Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Global Service Logistics Planner

San Jose, CA

NetApp
IT Services • 10K+ employees
Learn more about NetAppexternal

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary

The Global Service Logistics Planner is a senior-level, strategic role responsible for optimizing global inventory levels for our storage product business. Utilizing data-driven methodologies, you will analyze shipment and consumption data to forecast demand, manage a dedicated spare parts portfolio throughout its entire lifecycle, and ensure optimal part availability across global distribution centers and depots. Your work directly impacts customer satisfaction by balancing strict service excellence with operational cost efficiency using our enterprise tech stack.

Job Requirements

Core Responsibilities
   Demand Forecasting & Trend Analysis: Evaluate historical shipment and part-usage data to identify failure trends, forecast demand, and drive global inventory positioning decisions.
   Inventory Optimization: Develop and implement strategies to maintain optimal inventory levels of spare parts and accessories, balancing budget constraints, depot capacity, and service level targets (SLAs).
   Lifecycle Portfolio Ownership: Manage the end-to-end planning lifecycle of a designated parts portfolio, aligning stocking strategies with New Product Introductions (NPI) and End of Life (EOL) phases.
   Cross-Functional Partnership: Collaborate with Product Management, Engineering, Customer Support, and Global Logistics teams to synchronize supply chain strategies with product engineering changes and business goals.
   Continuous Improvement: Drive operational efficiency, forecasting accuracy, and depot performance using industry best practices and advanced data analytics.
   Systems & Visibility Leverage: Utilize enterprise planning systems and analytics platforms to enhance end-to-end visibility and data-driven decision-making across the service supply chain.

Role Requirements
   Professional Experience: 8+ years of direct experience in supply chain planning, demand forecasting, or aftermarket service logistics.
   Enterprise Software Expertise: Proven hands-on proficiency with SAP and Oracle Fusion ERP platforms.
   Specialized Planning Systems: Demonstrated experience using Baxter Planning (or equivalent advanced Supply Chain Planning software) for inventory optimization.
   Analytical Skills: Strong capabilities in data manipulation and visualization tools (e.g., advanced Excel, Power BI, Tableau) to analyze complex shipment and usage data.
   Education: Bachelor's degree in Supply Chain Management, Logistics, Operations Research, Data Analytics, or a related quantitative field.
   Domain Knowledge: Strong understanding of service parts logistics, reverse logistics, and inventory modeling (Safety Stock, EOQ, reorder points).

Compensation:
The target salary range for this position is 100,300 - 149,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

What NetApp employees say

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Hours and flexibility

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About NetApp

Sourced by ZipRecruiter

The NetApp portfolio of leading data, application, and storage solutions helps organizations manage applications and data everywhere across hybrid multicloud environments. Our 30 years of innovation have made us the proven leader in all-flash storage. We have the only enterprise-grade storage OS available natively on the world’s biggest public clouds. Our data services offer the best security and protection in the industry. We have CloudOps services that will revolutionize how you work in the cloud. And that’s just scratching the surface. In a world of hybrid multicloud complexity, we envision a better IT experience—an evolved cloud state where on-premises and cloud environments are united as one, always delivering simplicity, security, savings, and sustainability. To get you there, we build solutions that drive faster innovation wherever your data and applications live, with unified management and AI-driven optimization. No walled gardens. No lock-in. You get the freedom to do what’s best for your business today and the flexibility to adapt to whatever tomorrow throws at you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Sunnyvale, CA, US

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