Vanderlande is a global market leader in material handling system manufacture, design, installation ... The Service Contract Manager for North America Parcel Services acts as a key strategic and ...
Vanderlande is a global market leader in material handling system manufacture, design, installation ... The Service Contract Manager for North America Parcel Services acts as a key strategic and ...
Vanderlande is a global market leader in material handling system manufacture, design, installation ... The Service Contract Manager for North America Parcel Services acts as a key strategic and ...
Vanderlande is a global market leader in material handling system manufacture, design, installation ... The Service Contract Manager for North America Parcel Services acts as a key strategic and ...
B2B Fulfillment Supervisor
Sunnyvale, TX · On-site
We ignite the passions of global sports fans and maximize the presence and reach for our hundreds ... Small Parcel, LTL, International, Inbound, and FTL. * Ensure all orders are picked, staged, and ...
B2B Fulfillment Supervisor
Sunnyvale, TX · On-site
We ignite the passions of global sports fans and maximize the presence and reach for our hundreds ... Small Parcel, LTL, International, Inbound, and FTL. * Ensure all orders are picked, staged, and ...
... shipment tracking. * Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
... shipment tracking. * Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
Shipping Associate
Phoenix, AZ · On-site
$16 - $19/hr
Monitor tracking, resolve shipping issues, and manage returns. * Maintain inventory accuracy ... Familiarity with parcel carriers and shipping software. * Strong attention to detail and ...
Shipping Associate
Phoenix, AZ · On-site
$16 - $19/hr
Monitor tracking, resolve shipping issues, and manage returns. * Maintain inventory accuracy ... Familiarity with parcel carriers and shipping software. * Strong attention to detail and ...
Customer Service Coordinator
Monroe, OH · On-site
$17 - $22.25/hr
In this role, you will oversee the full return lifecycle of leased reusable parcel products ... Ensure internal systems are updated with return status and tracking information * Provide proactive ...
Quick apply
Customer Service Coordinator
Monroe, OH · On-site
$17 - $22.25/hr
In this role, you will oversee the full return lifecycle of leased reusable parcel products ... Ensure internal systems are updated with return status and tracking information * Provide proactive ...
... shipment tracking. * Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
... shipment tracking. * Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
Supply Chain Specialist
Elkhart, IN · On-site
... shipment tracking. * Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
Supply Chain Specialist
Elkhart, IN · On-site
... shipment tracking. * Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
Tasker
$23.50/hr
In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Load allocation, Load audits, On-time loading and receiving tracking, Operator task distribution ...
Tasker
$23.50/hr
In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Load allocation, Load audits, On-time loading and receiving tracking, Operator task distribution ...
Tasker
Perris, CA · On-site
$23.50/hr
In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Load allocation, Load audits, On-time loading and receiving tracking, Operator task distribution ...
Tasker
Perris, CA · On-site
$23.50/hr
In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Load allocation, Load audits, On-time loading and receiving tracking, Operator task distribution ...
... global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we ... Small Parcel, LTL, International, Inbound, and FTL. * Ensure all orders are picked, staged, and ...
... global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we ... Small Parcel, LTL, International, Inbound, and FTL. * Ensure all orders are picked, staged, and ...
HID Global's transportation network includes parcel, air, ocean, and ground freight. Who are we ... Tracking and tracing shipments, proactively managing exceptions, and resolving shipping errors.
HID Global's transportation network includes parcel, air, ocean, and ground freight. Who are we ... Tracking and tracing shipments, proactively managing exceptions, and resolving shipping errors.
Senior Product Manager, Public Record Data
Richmond, VA · On-site
$125K - $165K/yr
Senior Product Manager, Public Record Data CoStar Group is a leading global provider of commercial ... Experience aligning public record data with CRE taxonomies (property/parcel, unit/tenant, owner ...
Senior Product Manager, Public Record Data
Richmond, VA · On-site
$125K - $165K/yr
Senior Product Manager, Public Record Data CoStar Group is a leading global provider of commercial ... Experience aligning public record data with CRE taxonomies (property/parcel, unit/tenant, owner ...
Freight Analyst
Rockford, IL · On-site
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Quick apply
Freight Analyst
Rockford, IL · On-site
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Shipping Coordinator
Blythewood, SC · On-site
$14.25 - $18.25/hr
Coordinate daily outbound shipments (LTL, freight, parcel, customer pickups). * Prepare, package ... Maintain shipping logs, inventory records, and shipment tracking. * Ensure timely and accurate ...
Shipping Coordinator
Blythewood, SC · On-site
$14.25 - $18.25/hr
Coordinate daily outbound shipments (LTL, freight, parcel, customer pickups). * Prepare, package ... Maintain shipping logs, inventory records, and shipment tracking. * Ensure timely and accurate ...
Freight Analyst
Rockford, IL · On-site
$24.50 - $30.02/hr
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Freight Analyst
Rockford, IL · On-site
$24.50 - $30.02/hr
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.
Bulk Logistics Intern
State College, PA · On-site
We are enhancing the efficiency of global phosphorus use. Phospholutions, Inc. is an award-winning ... tracking, and follow‑up to ensure timely delivery * Execute small parcel shipments (e.g., DHL ...
Quick apply
Bulk Logistics Intern
State College, PA · On-site
We are enhancing the efficiency of global phosphorus use. Phospholutions, Inc. is an award-winning ... tracking, and follow‑up to ensure timely delivery * Execute small parcel shipments (e.g., DHL ...
Global Parcel Tracking information
See salary details
$12.26 - $14.44
7% of jobs
$16.01 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.63
24% of jobs
The median wage is $18.82 / hr.
$16.63 - $18.82
18% of jobs
$18.82 - $21
11% of jobs
$21 - $23.19
10% of jobs
$24.17 is the 75th percentile. Wages above this are outliers.
$23.19 - $25.37
11% of jobs
$25.37 - $27.56
4% of jobs
$27.56 - $29.74
4% of jobs
$29.74 - $31.93
6% of jobs
$31.93 - $34.11
3% of jobs
$34.11 - $36.30
1% of jobs
$12
$22
$36
How much do global parcel tracking jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Global Parcel Tracking Specialist, and why are they important?
What is global parcel tracking?
What are some common challenges faced by professionals in global parcel tracking, and how can they be addressed?
What is the difference between Global Parcel Tracking vs Logistics Coordinator?
| Aspect | Global Parcel Tracking | Logistics Coordinator |
|---|---|---|
| Credentials | Typically requires familiarity with tracking systems, logistics software, and basic shipping knowledge | Requires certifications like CDL, supply chain management, or logistics training |
| Work Environment | Primarily involves monitoring shipments, using tracking platforms, and coordinating with carriers | Includes coordinating shipments, managing schedules, and liaising with suppliers and carriers |
| Industry Usage | Used across e-commerce, courier services, and freight companies | Common in manufacturing, distribution centers, and shipping companies |
Global Parcel Tracking focuses on monitoring and updating shipment statuses using tracking systems, while a Logistics Coordinator manages overall shipping operations, including scheduling and coordination. Both roles are essential in supply chain management but differ in scope and responsibilities.
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Full-time
Posted 11 days ago
Job description
Service Contract Manager - Parcels NA
Job Description
Service Contract Manager
As a subsidiary of Toyota Industries (TICO), Vanderlande North America is enjoying rapid growth and extraordinary market demand. Vanderlande is a global market leader in material handling system manufacture, design, installation, and service. Vanderlande systems employ the latest in robotic, mechanical, and software technology. Vanderlande's customers are household names in e-commerce, package delivery, and air transportation.
The Service Contract Manager for North America Parcel Services acts as a key strategic and operational partner to the Director of Parcel Services. This role serves as the primary customer-facing coordinator, internal cross-functional integrator, and continuous improvement leader for the Parcel Services organization.
As the Director's right hand, this role ensures customer commitments are met, internal teams are aligned, issues are resolved quickly and professionally, and-critically-that yearly operational and financial targets for the Parcel Services business are protected and achieved.
The position blends customer advocacy, internal coordination, financial awareness, and operational excellence into a single, high-impact role. It plays a direct part in safeguarding revenue, enabling contract profitability, driving repeat customer business, and supporting customer-driven investments that strengthen our long-term partnerships.
Responsibilities:
Customer Contact, Coordination, and Issue Resolution
- Serve as a primary point of contact for assigned parcel customers.
- Act as the voice of the customer internally while balancing commercial and operational objectives.
- Lead customer-facing discussions related to service performance, contract compliance, financial impacts, and issues.
- Manage escalations and drive root-cause resolution with a focus on service continuity and revenue protection.
- Ensure service delivery aligns with contractual obligations, SLAs, KPIs, and agreed financial targets.
- Prepare and lead recurring customer review meetings, including performance, financial, and improvement topics.
Internal & Interdisciplinary Coordination (On Behalf of the Customer and the Business)
- Act as the central coordination hub across Vanderlande departments including Service Operations, NASC, Spare Parts, Projects, Engineering, Finance, and others.
- Translate customer requirements into clear internal actions that protect operational outcomes and financial performance.
- Ensure internal teams fully understand contractual scope, risks, and cost drivers.
- Support smooth project-to-service transitions with a focus on long-term service stability and contract profitability.
- Proactively identify and resolve cross-departmental disconnects that could impact customer satisfaction, costs, or revenue.
- Support leadership decision-making and provide coverage when required.
Continuous Improvement, Process Governance, and Financial Protection
- Drive continuous improvement initiatives across Parcel Services, aimed at operational excellence, cost control, and scalability.
- Establish, document, and govern standard processes for service delivery, escalation management, and contract oversight.
- Monitor adherence to defined processes, KPIs, and financial targets, identifying trends and risks early.
- Actively support revenue protection initiatives, including scope control, change management, and prevention of value leakage.
- Identify opportunities for repeat business, service expansions, and customer investments aligned with customer needs and business strategy.
- Support the development and rollout of tools, reporting, and dashboards that improve transparency and decision-making.
Key Areas
- Customer relationship management and issue resolution
- Cross-functional coordination and communication
- Service contract governance and performance monitoring
- Revenue protection and operational risk management
- Support of yearly operational and financial targets
- Identification of repeat business and investment opportunities
- Process standardization, optimization, and continuous improvement
- Reporting, KPI tracking, and performance improvement
Qualifications and Skills:
- Bachelor's degree or equivalent professional experience
- 3+ years of experience in service delivery, operations, contract management, or technical environments
- Strong communication, organizational, and stakeholder management skills
- Proven problem-solving ability with attention to operational and financial impacts
Preferred:
- Experience in automated material handling, parcel, logistics, or industrial service environments
- Exposure to service contracts, SLAs, P&L elements, or cost management
- Experience working in international or matrixed organizations
Other Information:
- Must be comfortable working in an office setting and a factory / construction environment
- Location: Marietta, GA (Office-Based)
- Travel: Up to 20%
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.