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Global Parcel Tracking Jobs (NOW HIRING)

Shipping Associate

Phoenix, AZ · On-site

$16 - $19/hr

Monitor tracking, resolve shipping issues, and manage returns. * Maintain inventory accuracy ... Familiarity with parcel carriers and shipping software. * Strong attention to detail and ...

Customer Service Coordinator

Monroe, OH · On-site

$17 - $22.25/hr

In this role, you will oversee the full return lifecycle of leased reusable parcel products ... Ensure internal systems are updated with return status and tracking information * Provide proactive ...

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Load allocation, Load audits, On-time loading and receiving tracking, Operator task distribution ...

Tasker

Perris, CA · On-site

$23.50/hr

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Load allocation, Load audits, On-time loading and receiving tracking, Operator task distribution ...

Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.

Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.

Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.

Shipping Coordinator

Blythewood, SC · On-site

$14.25 - $18.25/hr

Coordinate daily outbound shipments (LTL, freight, parcel, customer pickups). * Prepare, package ... Maintain shipping logs, inventory records, and shipment tracking. * Ensure timely and accurate ...

Freight Analyst

Rockford, IL · On-site

$24.50 - $30.02/hr

Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.

Support FTZ-related freight tracking. * Participate in CI projects aligned with CultureWise ... Experience with parcel and LTL carriers. * Strong communication and cross-functional collaboration.

We are enhancing the efficiency of global phosphorus use. Phospholutions, Inc. is an award-winning ... tracking, and follow‑up to ensure timely delivery * Execute small parcel shipments (e.g., DHL ...

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Global Parcel Tracking information

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How much do global parcel tracking jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for global parcel tracking in the United States is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Global Parcel Tracking Specialist, and why are they important?

To thrive as a Global Parcel Tracking Specialist, you need strong analytical skills, attention to detail, and experience in logistics or supply chain management, often supported by relevant certifications. Familiarity with tracking software, international shipping platforms, and enterprise resource planning (ERP) systems is typically required. Excellent communication, problem-solving abilities, and customer service skills help you address shipment issues and coordinate with carriers and clients. These competencies ensure timely, accurate delivery and high customer satisfaction in a complex, fast-moving global environment.

What is global parcel tracking?

Global parcel tracking is a service that allows senders and recipients to monitor the location and status of packages as they move through international shipping networks. By using a unique tracking number, customers can access real-time updates about their parcel’s journey, including transit points, customs clearance, and estimated delivery times. This helps ensure transparency, reduce the risk of lost items, and provides peace of mind during cross-border shipments.

What are some common challenges faced by professionals in global parcel tracking, and how can they be addressed?

Professionals in global parcel tracking often encounter challenges such as navigating diverse international shipping regulations, coordinating with multiple carriers, and managing unexpected delays due to customs or weather. Staying organized and maintaining clear communication with both clients and shipping partners is essential. Leveraging advanced tracking software and staying updated on regulatory changes can help streamline operations and minimize disruptions, ensuring parcels reach their destinations efficiently.

What is the difference between Global Parcel Tracking vs Logistics Coordinator?

AspectGlobal Parcel TrackingLogistics Coordinator
CredentialsTypically requires familiarity with tracking systems, logistics software, and basic shipping knowledgeRequires certifications like CDL, supply chain management, or logistics training
Work EnvironmentPrimarily involves monitoring shipments, using tracking platforms, and coordinating with carriersIncludes coordinating shipments, managing schedules, and liaising with suppliers and carriers
Industry UsageUsed across e-commerce, courier services, and freight companiesCommon in manufacturing, distribution centers, and shipping companies

Global Parcel Tracking focuses on monitoring and updating shipment statuses using tracking systems, while a Logistics Coordinator manages overall shipping operations, including scheduling and coordination. Both roles are essential in supply chain management but differ in scope and responsibilities.

More about Global Parcel Tracking jobs
What are the most commonly searched types of Global Parcel Tracking jobs? The most popular types of Global Parcel Tracking jobs are:
Infographic showing various Global Parcel Tracking job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $46,059 per year, or $22.1 per hour.

Service Contract Manager - Parcels NA

Vanderlande Industries B.V.

Marietta, GA • On-site

Full-time

Posted 11 days ago


Job description

Job Title
Service Contract Manager - Parcels NA
Job Description
Service Contract Manager
As a subsidiary of Toyota Industries (TICO), Vanderlande North America is enjoying rapid growth and extraordinary market demand. Vanderlande is a global market leader in material handling system manufacture, design, installation, and service. Vanderlande systems employ the latest in robotic, mechanical, and software technology. Vanderlande's customers are household names in e-commerce, package delivery, and air transportation.
The Service Contract Manager for North America Parcel Services acts as a key strategic and operational partner to the Director of Parcel Services. This role serves as the primary customer-facing coordinator, internal cross-functional integrator, and continuous improvement leader for the Parcel Services organization.
As the Director's right hand, this role ensures customer commitments are met, internal teams are aligned, issues are resolved quickly and professionally, and-critically-that yearly operational and financial targets for the Parcel Services business are protected and achieved.
The position blends customer advocacy, internal coordination, financial awareness, and operational excellence into a single, high-impact role. It plays a direct part in safeguarding revenue, enabling contract profitability, driving repeat customer business, and supporting customer-driven investments that strengthen our long-term partnerships.
Responsibilities:
Customer Contact, Coordination, and Issue Resolution
  • Serve as a primary point of contact for assigned parcel customers.

  • Act as the voice of the customer internally while balancing commercial and operational objectives.

  • Lead customer-facing discussions related to service performance, contract compliance, financial impacts, and issues.

  • Manage escalations and drive root-cause resolution with a focus on service continuity and revenue protection.

  • Ensure service delivery aligns with contractual obligations, SLAs, KPIs, and agreed financial targets.

  • Prepare and lead recurring customer review meetings, including performance, financial, and improvement topics.

Internal & Interdisciplinary Coordination (On Behalf of the Customer and the Business)
  • Act as the central coordination hub across Vanderlande departments including Service Operations, NASC, Spare Parts, Projects, Engineering, Finance, and others.

  • Translate customer requirements into clear internal actions that protect operational outcomes and financial performance.

  • Ensure internal teams fully understand contractual scope, risks, and cost drivers.

  • Support smooth project-to-service transitions with a focus on long-term service stability and contract profitability.

  • Proactively identify and resolve cross-departmental disconnects that could impact customer satisfaction, costs, or revenue.

  • Support leadership decision-making and provide coverage when required.

Continuous Improvement, Process Governance, and Financial Protection
  • Drive continuous improvement initiatives across Parcel Services, aimed at operational excellence, cost control, and scalability.

  • Establish, document, and govern standard processes for service delivery, escalation management, and contract oversight.

  • Monitor adherence to defined processes, KPIs, and financial targets, identifying trends and risks early.

  • Actively support revenue protection initiatives, including scope control, change management, and prevention of value leakage.

  • Identify opportunities for repeat business, service expansions, and customer investments aligned with customer needs and business strategy.

  • Support the development and rollout of tools, reporting, and dashboards that improve transparency and decision-making.

Key Areas
  • Customer relationship management and issue resolution

  • Cross-functional coordination and communication

  • Service contract governance and performance monitoring

  • Revenue protection and operational risk management

  • Support of yearly operational and financial targets

  • Identification of repeat business and investment opportunities

  • Process standardization, optimization, and continuous improvement

  • Reporting, KPI tracking, and performance improvement

Qualifications and Skills:
  • Bachelor's degree or equivalent professional experience

  • 3+ years of experience in service delivery, operations, contract management, or technical environments

  • Strong communication, organizational, and stakeholder management skills

  • Proven problem-solving ability with attention to operational and financial impacts

Preferred:
  • Experience in automated material handling, parcel, logistics, or industrial service environments

  • Exposure to service contracts, SLAs, P&L elements, or cost management

  • Experience working in international or matrixed organizations

Other Information:
  • Must be comfortable working in an office setting and a factory / construction environment

  • Location: Marietta, GA (Office-Based)

  • Travel: Up to 20%

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.