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Global Managed Services Jobs (NOW HIRING)

Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees ...

Company Description IPsoft is a global Managed Services Provider delivering IT outsourcing to clients worldwide. Automation is the hallmark of our service delivery model and places us at the leading ...

Proven experience managing global delivery teams supporting enterprise PLM platforms. * Experience delivering support services in complex, multi-vendor environments. * Strong expertise in one or more ...

Manage compute, storage, networking, security groups and resource configurations across cloud and ... Experience working with global or outsourced service providers, including coordinating delivery and ...

Junior Technical Recruiter

Dallas, TX · On-site

$39K - $50K/yr

Company Description Digital Intelligence Systems, LLC (DISYS) is a global managed staffing and services company with core capabilities in: * Managed Staffing Services * Agile Services * Application ...

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Global Managed Services information

What are some common challenges faced in a global managed services role?

Professionals in Global Managed Services often navigate the complexities of managing teams and client expectations across various time zones and cultural backgrounds. Adapting to rapidly changing technology environments and maintaining consistent service delivery standards worldwide can also present significant challenges. You'll need to balance strategic planning with quick issue resolution, often collaborating closely with stakeholders in different regions. However, these challenges offer excellent opportunities to develop leadership skills and gain valuable global experience, making the role a strong foundation for career advancement in IT and business services.

What are the key skills and qualifications needed to thrive in global managed services?

To thrive in Global Managed Services, you typically need strong project management abilities, expertise in IT infrastructure or service delivery, and a relevant degree in business, information technology, or a related field. Experience with enterprise platforms like ServiceNow, ITIL methodologies, and certifications such as PMP or ITIL are commonly required. Outstanding communication, cross-cultural collaboration, and problem-solving skills set exceptional candidates apart. These competencies are crucial for leading international teams, ensuring consistent service quality, and efficiently managing client relationships in a global context.

What is a global managed services?

A Global Managed Services job involves overseeing outsourced IT or business operations for organizations worldwide. Professionals in this role manage service delivery, vendor relationships, compliance, and performance optimization across multiple regions. They ensure seamless operations by standardizing processes, leveraging technology, and maintaining service level agreements (SLAs). This role requires strong problem-solving skills, strategic planning, and collaboration with internal and external stakeholders.

More about Global Managed Services jobs
What are the most commonly searched types of Global Managed Services jobs? The most popular types of Global Managed Services jobs are:
Infographic showing various Global Managed Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director- Managed Services

University of Washington

Boston, MA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


University Of Washington School Of Medicine rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

186th of 617 rated colleges and universities


Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Pinkerton Director- Managed Services cultivates lasting relationships with clients by anticipating needs and recommending world-class corporate risk management solutions. Assigned to a specific geographic area, the Director ensures the achievement of business development objectives, effective employee management, and the consistent application of Pinkerton's Service Delivery Standards to ensure optimal business results. This position will have a hybrid work schedule (remote/client locations). 

Responsibilities
  • Represent Pinkerton's core values of integrity, vigilance, and excellence.
  • Establish and maintain "trusted advisor" relationships with new and existing clients.
  • Regularly contact clients to ensure that the highest level of corporate risk management is delivered.
  • Responsible for the year-over-year revenue growth of the assigned field office/geographic area.
  • Communicate with the Managing Director regarding trends relative to fixed and variable costs and the financial impact of present and anticipated business activity.
  • Review records and other financial data that impact revenue growth and profitability.
  • Partner with the Sales Support and Marketing departments to identify client prospects and market trends.
  • Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
  • Participate in local networking opportunities, including industry and/or client-sponsored events, seminars, and training.
  • Submit requisitions for new and/or replacement positions associated with client contracts and partner with Pinkerton's Talent Acquisition/Human Resources team to review, interview, and orientate new employees assigned to billable positions.
  • Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and ongoing skill development.
  • Conduct annual budget analysis and present field office budget to Pinkerton leadership.
  • All other duties, as assigned.
Qualifications

Bachelor's degree or above required with at least ten years of business management experience or an equivalent combination of education and experience sufficient to perform the job's essential functions, as determined by the company.

 
  • Financial skills including P&L, forecasting, and budget analysis.
  • Proven experience managing and growing Fortune 500 accounts in the service area.
  • Able to analyze complex data and develop innovative recommendations and solutions.
  • Project management skills.
  • Able to develop business leads into new client relationships.
  • Effective written, verbal, and presentation skills.
  • Able to successfully establish and maintain strong client relationships through a trusted risk advisor approach.
  • Serve as an effective team leader.
  • Monitor, coach, and develop employees up to expected performance standards.
  • Able to adapt as the external environment and organization evolves.
  • Maintain confidentiality when dealing with sensitive information.
  • Client orientated and results driven.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Frequent sitting, standing, and/or walking.
  • May be required to use vehicle for performance of duties.
  • Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary RangeUSD $125,000.00 - USD $125,000.00 /Yr.Employment Type: FULL_TIME

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