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Global Account Manager Jobs in Ridgewood, NJ (NOW HIRING)

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$64.8K

$80.4K

$129K

How much do global account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for global account manager in Ridgewood, NJ is $80,436.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $74,900.00 per year, depending on experience, location, and employer.

What is a global account manager?

A global account manager is responsible for developing relationships with national and international clients for a company or business, with the goal of reaching global sales revenue goals by targeting specific accounts. As a global account manager, your job duties include overseeing supplier operations on behalf of clients, expanding relationships with global clients, and managing customer issues for the company. The qualifications for this career include a bachelor's degree in business, account management, or a related field, although some employers may prefer a master's degree. You need excellent communication skills and experience working directly with clients, preferably in a prior management role. Many global account managers are bilingual.

What is a global account manager?

A Global Account Manager is a professional responsible for overseeing and managing a company's relationships with its most important international clients. They coordinate sales and services across multiple countries or regions, ensuring consistent communication and delivery of solutions tailored to each client’s global needs. Global Account Managers work closely with internal teams and client stakeholders to develop strategies, resolve issues, and maximize account growth worldwide. Their role often involves travel, cross-cultural collaboration, and a strong understanding of international business practices.

What are the key skills and qualifications needed to thrive as a global account manager?

To thrive as a Global Account Manager, you need expertise in international sales, account management, and business development, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), global contract management tools, and sometimes certifications such as Certified Global Business Professional (CGBP) are highly valuable. Strong cross-cultural communication, negotiation, and relationship-building skills set top performers apart in this role. These competencies are crucial for managing complex, multinational client relationships and driving consistent revenue growth across diverse markets.

How does a global account manager coordinate with international teams to ensure consistent client service across regions?

As a Global Account Manager, you will frequently collaborate with cross-functional teams located in different countries to deliver seamless service to multinational clients. This often involves regular virtual meetings, aligning strategies across markets, and ensuring local teams understand global account objectives. Strong communication and organizational skills are essential to bridge cultural and operational differences, enabling you to provide clients with a unified experience regardless of geography. You may also need to adapt to varying time zones and business customs, which can be both challenging and rewarding.

What is the difference between Global Account Manager vs Key Account Manager?

AspectGlobal Account ManagerKey Account Manager
CredentialsRelevant sales, account management certifications, industry experienceSimilar credentials, often with additional industry-specific certifications
Work EnvironmentGlobal companies, international clients, cross-cultural teamsRegional or national clients, focused on specific markets
Employer & Industry UsageMultinational corporations across various industriesCompanies seeking to maintain strategic relationships with key clients
Search & Comparison IntentUnderstanding roles in global account managementFocusing on regional or national account strategies

The main difference between a Global Account Manager and a Key Account Manager lies in their scope. Global Account Managers handle international clients across multiple regions, requiring global market knowledge and cross-cultural skills. Key Account Managers focus on strategic relationships within specific regions or markets. Both roles demand strong relationship management and industry experience, but the Global Account Manager's role is broader, often involving coordination across multiple countries and cultures.

How much do global account managers make in the US?

Global account managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and company size. Senior roles or those in high-demand sectors may offer higher compensation, often supplemented with bonuses and benefits.

How much do global account managers make?

Global account managers typically earn between $80,000 and $150,000 annually, with total compensation often including bonuses and commissions based on performance. Salaries vary depending on industry, experience, company size, and geographic location, with senior roles or those in high-demand sectors earning higher pay. Strong negotiation skills and industry certifications can also influence earning potential.
More about Global Account Manager jobs

What are the most commonly searched types of Global Account jobs in Ridgewood, NJ?

The most popular types of Global Account jobs in Ridgewood, NJ are:

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The top searched job categories for Global Account Manager jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Global Account Manager jobs?

Cities near Ridgewood, NJ with the most Global Account Manager job openings:

Global Account Manager jobs near you
Infographic showing various Global Account Manager job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $80,436 per year, or $38.7 per hour.

FCM - Head of Global Account Management - Philadelphia, PA

Flight Centre Travel Group (usa) Inc

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

FCM - Head of Global Account Management - Philadelphia, PA

Apply now Refer a friend Job no: 532413 - B
Brand: FCM
Work type: Full time
Location: Pennsylvania, New York
Categories: Sales and Customer Service, Leadership

Head of Global Account Management

FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses.

Ranked as one of the world's top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience.

Established in June 2004, FCM has been named World's Best Travel Management Company for eight years running at the World Travel Awards.

To learn more about FCM please click HERE

About The Opportunity

FCM is seeking a strategic and commercially minded Head of Global Account Management to lead and evolve our global account management function. This senior leadership role will shape the future of account management across FCM, driving consistency, customer value, commercial performance, and operational excellence across regions. Working closely with the Chief Customer Officer, Regional Account Management Leaders, and cross-functional stakeholders, you will play a pivotal role in defining strategy, developing high-performing teams, and creating exceptional outcomes for customers worldwide.

Key Responsibilities

  • Lead the development and execution of the global account management strategy aligned to FCM priorities and OKRs
  • Partner with the Global Account Management SWOT team to ensure strategic initiatives are delivered consistently across all regions
  • Define and communicate clear account management roles, responsibilities, KPIs, and performance standards
  • Lead the global account management discipline while championing FCTG values and philosophies
  • Deliver global communications, updates, and town halls for the account management community
  • Serve as an escalation point for customer issues and drive effective service recovery and resolution
  • Develop customer segmentation frameworks and multi-level relationship strategies for key clients
  • Build and strengthen executive-level customer relationships, including engagement with C-suite stakeholders
  • Ensure commercial goals are established, tracked, and achieved across customer portfolios
  • Oversee account management pricing strategies for bids and existing customer agreements
  • Drive consistency in renewals, retention strategies, and lost-business reporting
  • Develop and enhance account management reporting, scorecards, and performance analytics
  • Partner with finance teams to improve commercial governance, contract management, and profitability tracking
  • Lead innovation and process optimization initiatives leveraging AI, automation, and technology
  • Partner on the implementation of the global "One Best Way" customer management framework
  • Drive capability building, industry knowledge, and professional development across the global account management team
  • Collaborate with Sales, Consulting, Product, Finance, and Customer teams to improve customer and business outcomes
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
  • Other duties and tasks as assigned

Experience & Qualifications

  • Minimum 12+ years of progressive Account Management experience within a Travel Management Company (TMC) or similarly complex B2B services environment
  • Demonstrated success leading geographically dispersed account management teams
  • Proven track record of developing high-performing teams and delivering sustainable revenue growth
  • Bachelor's degree in Business, Finance, Hospitality, or a related field; postgraduate qualifications (MBA preferred) and relevant professional certifications are highly regarded
  • Deep knowledge of TMC operations, market trends, and competitive landscape
  • Strong financial and commercial analysis capability
  • Knowledge of travel technology including NDC, Online Booking Tools (OBT), and AI applications within travel
  • Experience in stakeholder management, customer health assessment, and risk management
  • Experience leading process optimization and change management initiatives
  • Strong data analytics and business intelligence capabilities
  • Ability to travel globally in support of FCM's worldwide customer base and operations

Work Perks! - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

  • Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
  • Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
  • Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
  • Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
  • Personal connections: We are a big business founded on personal relationships.
  • Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
  • A career, not a job: We offer genuine opportunities for people to grow and evolve
  • We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
  • Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

  • Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Health benefits including, medical, dental, vision, gender affirming care, and fertility care
  • Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401k program with partial match
  • Tuition Reimbursement Program
  • Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses

*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.


Location - Boston, USA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $168,000 - $220,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

GBTA WINiT Top 50 Award Recipients (2018-2025)
CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-2025)
Newsweek: America's Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
2026 Disability Index: World's Top Disability Inclusive Business

#LI-NK1#FCM#LI-Onsite

Applications close: 04 Sep 2026 Eastern Daylight Time

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