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What Is a Global Account Manager and How to Become One

What Is a Global Account Manager?

A global account manager is responsible for developing relationships with national and international clients for a company or business, with the goal of reaching global sales revenue goals by targeting specific accounts. As a global account manager, your job duties include overseeing supplier operations on behalf of clients, expanding relationships with global clients, and managing customer issues for the company. The qualifications for this career include a bachelor's degree in business, account management, or a related field, although some employers may prefer a master's degree. You need excellent communication skills and experience working directly with clients, preferably in a prior management role. Many global account managers are bilingual.

How to Become a Global Account Manager

The career path to becoming a Global Account Manager typically involves a balance of both business savvy and technical skills. Most Global Account Managers must hold at least a bachelor’s degree in business or a related discipline. Many Global Account Managers may begin their career as an Account Manager, building their skills to expand their account management abilities to global customers. Successful Global Account Managers have excellent customer service skills and past experience working directly with global companies. Many may also be bilingual or have prior management role experience. To continue advancing in the role, you may need to earn a master’s degree, but it’s not always a requirement.