Job Description:
Technical GIS Project Manager - ArcGIS Enterprise (Full Stack Delivery Manager)
Role Summary
The Technical GIS Project Manager is a full-stack delivery leader accountable for the successful execution of enterprise GIS initiatives-from solution definition and delivery through stabilization and operational readiness. This role blends hands-on ArcGIS Enterprise technical depth, program/project delivery ownership, and people and stakeholder management, ensuring GIS platforms and applications are delivered, operated, and evolved at scale.
The role owns outcomes, not just plans.
Key Responsibilities
End-to-End Delivery Ownership
โข Own full lifecycle delivery of ArcGIS Enterprise programs: design, build, migrate, upgrade, deploy, and transition to operations
โข Accountable for scope, schedule, budget, quality, risks, and delivery outcomes
โข Manage delivery across application, platform, data, integrations, and infrastructure workstreams
โข Lead Agile, Waterfall, or hybrid execution models
Full Stack Technical & Platform Management
โข Provide technical leadership across the entire GIS stack:
o ArcGIS Enterprise (Portal, Server, Data Stores)
o Web GIS applications and services
o GIS databases and data pipelines
o Cloud platforms (Azure/AWS) and DevOps pipelines
โข Partner with architects and engineers to drive solution decisions, trade-offs, and standards
โข Oversee upgrades, performance, HA/DR, security, and platform optimization
โข Ensure solutions are built for operability, scalability, and long-term maintainability
Operational & Managed Services Readiness
โข Drive transition from project delivery to steady state operations or AMS
โข Assist in defining support models, SLAs, runbooks, and monitoring requirements
โข Coordinate incident, enhancement, and backlog management post go-live
โข Act as an escalation point for production issues impacting GIS platforms
Stakeholder, Team & Vendor Leadership
โข Serve as primary delivery owner for clients and executive stakeholders
โข Translate business objectives into actionable technical delivery plans
โข Lead cross-functional, onshore/offshore teams and third-party vendors
โข Run governance forums, sprint ceremonies, design reviews, and exec reporting
Required Experience & Skills
Experience
โข 8+ years in GIS delivery, technical program management, or platform leadership
โข 5+ years owning and delivering ArcGIS Enterprise-based solutions
โข Proven ownership of complex, multi-team enterprise programs
Technical Breadth (Full Stack)
โข Strong working knowledge of ArcGIS Enterprise & Web GIS
โข Experience with GIS databases (SQL Server, Oracle, PostgreSQL)
โข Cloud exposure (Azure or AWS), DevOps tools, and release management
โข Working understanding of automation (Python/ArcPy) and integrations
Leadership & Delivery
โข Strong Agile delivery leadership (Scrum / SAFe/hybrid)
โข Comfortable operating across strategy, execution, and operations
โข Excellent stakeholder communication and decision-making skills
โข Experience managing distributed and offshore delivery teams
Preferred Qualifications
โข ArcGIS Enterprise on Kubernetes
โข PMP, Scrum Master, Esri, or Cloud certifications
Top Skills:
ArcGIS Enterprise, Kubernetes, and Project Manager skills