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Gift Shop Lead Jobs (NOW HIRING)

Description Looking for a role where you can lead, stay hands-on, and be part of a fast-paced guest experience? Our Gift Shop Assistant Manager supports daily operations while working closely with a ...

Sales Associate

Durango, CO · On-site

$16 - $18/hr

Gift Shop Lead Type of Position: Non-Exempt Classification: Seasonal Compensation: $16-$18/hr. DOE Location: Durango Summary: The Sales Associate is responsible for handling daily sales, customer ...

Serves as lead to direct daily activities of staff, provide guidance as well as training ... Assists with the cleaning, displaying and upkeep of merchandise in the gift shop. * Assists with ...

Coordinator - Gift Shop

Lanham, MD · On-site

$17.50 - $22/hr

Serves as lead to direct daily activities of staff, provide guidance as well as training ... Assists with the cleaning, displaying and upkeep of merchandise in the gift shop. * Assists with ...

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Gift Shop Lead information

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$7

$17

$27

How much do gift shop lead jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for gift shop lead in the United States is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are Gift Shop Leads?

Gift Shop Leads are supervisory staff members responsible for overseeing daily operations in a gift shop. They manage inventory, assist customers, train and support other staff, and ensure the shop meets sales goals and customer service standards. Gift Shop Leads may also handle cash management, merchandising, and scheduling. Their role is crucial in creating a welcoming shopping environment and maintaining efficient business operations.

How does a Gift Shop Lead typically collaborate with other team members to ensure smooth operations?

A Gift Shop Lead works closely with sales associates, inventory staff, and management to maintain a welcoming environment and meet sales goals. They are responsible for assigning daily tasks, addressing customer concerns, and coordinating merchandising efforts. Regular communication is essential for managing stock levels, troubleshooting issues, and implementing promotional activities. By fostering teamwork and providing guidance, the Gift Shop Lead ensures that both employees and customers have a positive experience.

What are the key skills and qualifications needed to thrive as a Gift Shop Lead, and why are they important?

To thrive as a Gift Shop Lead, you need strong retail management skills, inventory control experience, and a background in customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, merchandising software, and basic financial reporting tools is essential. Outstanding communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills ensure smooth daily operations, positive customer experiences, and effective team coordination, all crucial for meeting sales and service goals.

What is the difference between Gift Shop Lead vs Gift Shop Associate?

AspectGift Shop LeadGift Shop Associate
ResponsibilitiesSupervises staff, manages inventory, oversees daily operationsAssists customers, stocks shelves, processes sales
CredentialsExperience in retail, leadership skillsBasic retail or customer service experience
Work EnvironmentRetail store, often in busy or tourist locationsRetail store, customer-facing role
Employer & Industry UsageGift shops in museums, parks, or attractionsSimilar retail environments in same industries

The Gift Shop Lead typically has supervisory responsibilities, overseeing staff and managing store operations, while the Gift Shop Associate focuses on customer service and sales. Both roles work in retail environments like museums or parks, but the Lead requires more experience and leadership skills.

More about Gift Shop Lead jobs
Infographic showing various Gift Shop Lead job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,984 per year, or $17.8 per hour.
Gift Shop Supervisor

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 hours ago


Davidson Hospitality Group rating

7.3

Company rating: 7.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

28th of 452 rated hospitality employers


Job description

The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part of a historic and renowned team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and unmatched elegance. The hotel boasts a rich history, stunning architecture, and luxurious amenities, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a unique and historic environment, providing outstanding service to guests from all over the world. The Historic Davenport Hotel values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly special setting.


Are you a passionate, customer-focused individual with a knack for managing a vibrant gift shop environment? Look no further! We're thrilled to invite you to join our team as a Gift Shop Supervisor. As a key player in our guest experience team, you'll make lasting memories while enjoying an exciting work atmosphere.  

Key Responsibilities:

  • Lead and inspire the gift shop team to deliver exceptional customer service.
  • Curate and maintain an appealing and well-organized product display.
  • Manage inventory, reordering, and pricing to ensure optimal stock levels.
  • Implement effective visual merchandising strategies to maximize sales.
  • Collaborate with management to plan promotions, events, and marketing strategies.
  • Handle guest inquiries, complaints, and ensure prompt issue resolution.
  • Maintain cleanliness, orderliness, and compliance with safety standards.
  • Foster a positive and dynamic atmosphere to encourage team growth.

Ready to make our guests' stay unforgettable? Join us and be a part of the exceptional team that defines hospitality excellence. Your journey to a rewarding career starts here!


  • Proven experience in retail, preferably in a supervisory role.
  • Strong communication skills and ability to lead a team.
  • Customer-focused attitude with a keen eye for detail.
  • Excellent organizational and time-management abilities.
  • Proficient in using point-of-sale systems and basic computer skills.
  • Flexibility to work weekends, evenings, and holidays as needed.
  • High school diploma or equivalent; further education is a plus.
  • Passion for creating a warm and welcoming shopping environment.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.


USD $18.50 - USD $18.50 /Hr.

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About Davidson Hospitality Group

Sourced by ZipRecruiter

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1974