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Gift Shop Lead Jobs (NOW HIRING)

Inova Primary Care

Gift Shop Associate - PRN

Falls Church, VA · On-site

$16.25 - $18.75/hr

Stocks shelves and other fixtures with merchandise at the direction of the Gift Shop Manager or Merchandise Logistics Lead. * Constructs displays and arranges merchandise, as directed, to promote ...

American Heritage Companies

Sales Associate

Durango, CO · On-site

$16 - $18/hr

Gift Shop Lead Type of Position: Non-Exempt Classification: Seasonal - currently seeking applicants with weekday availability Compensation: $16-$18/hr. DOE Location: Durango Summary: The Sales ...

Cher-Ae Heights Casino

Marketing Manager

California, MO · On-site

$60 - $90/hr

Ensure inventory control; report current stock on hand and necessary purchasing orders for gift shop supplies and inventories with the Crown Club/Gift Shop Lead. * Ensure effective controls of ...

FUNTOWN SPLASHTOWN USA INC

Retail Sales Lead - 2026

Saco, ME · On-site

$15.75 - $19.25/hr

Job purpose A Retail Sales Lead handles all types of situations and scenarios throughout the day at the park's two gift shops and are able to seamlessly take over at any position within the ...

FUNTOWN SPLASHTOWN USA INC

Retail Sales Lead - 2026

Saco, ME · On-site

$15.75 - $19.25/hr

Job purpose A Retail Sales Lead handles all types of situations and scenarios throughout the day at the park's two gift shops and are able to seamlessly take over at any position within the ...

Msmc

Lead Associate Retail

Miami Beach, FL

$16.75 - $19.25/hr

CC018250 Gift Shop Summary: Position Responsibilities * Responsible for providing exceptional ... Serve as the lead team member responsible for opening and closing the Gift Shop, following ...

Msmc

Lead Associate Retail

Miami Beach, FL

$16.75 - $19.25/hr

CC018250 Gift Shop Summary: Position Responsibilities * Responsible for providing exceptional ... Serve as the lead team member responsible for opening and closing the Gift Shop, following ...

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Gift Shop Lead information

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How much do gift shop lead jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for gift shop lead in the United States is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a gift shop lead?

Gift Shop Leads are supervisory staff members responsible for overseeing daily operations in a gift shop. They manage inventory, assist customers, train and support other staff, and ensure the shop meets sales goals and customer service standards. Gift Shop Leads may also handle cash management, merchandising, and scheduling. Their role is crucial in creating a welcoming shopping environment and maintaining efficient business operations.

What are the key skills and qualifications needed to thrive as a gift shop lead?

To thrive as a Gift Shop Lead, you need strong retail management skills, inventory control experience, and a background in customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, merchandising software, and basic financial reporting tools is essential. Outstanding communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills ensure smooth daily operations, positive customer experiences, and effective team coordination, all crucial for meeting sales and service goals.

How does a gift shop lead typically collaborate with other team members to ensure smooth operations?

A Gift Shop Lead works closely with sales associates, inventory staff, and management to maintain a welcoming environment and meet sales goals. They are responsible for assigning daily tasks, addressing customer concerns, and coordinating merchandising efforts. Regular communication is essential for managing stock levels, troubleshooting issues, and implementing promotional activities. By fostering teamwork and providing guidance, the Gift Shop Lead ensures that both employees and customers have a positive experience.

What is the difference between Gift Shop Lead vs Gift Shop Associate?

AspectGift Shop LeadGift Shop Associate
ResponsibilitiesSupervises staff, manages inventory, oversees daily operationsAssists customers, stocks shelves, processes sales
CredentialsExperience in retail, leadership skillsBasic retail or customer service experience
Work EnvironmentRetail store, often in busy or tourist locationsRetail store, customer-facing role
Employer & Industry UsageGift shops in museums, parks, or attractionsSimilar retail environments in same industries

The Gift Shop Lead typically has supervisory responsibilities, overseeing staff and managing store operations, while the Gift Shop Associate focuses on customer service and sales. Both roles work in retail environments like museums or parks, but the Lead requires more experience and leadership skills.

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What job categories do people searching Gift Shop Lead jobs look for?

The top searched job categories for Gift Shop Lead jobs are:

Gift Shop Lead jobs near you
Infographic showing various Gift Shop Lead job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $36,984 per year, or $17.8 per hour.

Coordinator-Gift Shop

Cincinnati Children's Hospital

Cincinnati, OH • On-site

$16.89 - $23.23/hr

Full-time

Re-posted 9 days ago

Cincinnati Children's Hospital Medical Center rating

7.3

Company rating: 7.3 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

388th of 1,065 rated hospitals

Job description

Description:Expected Starting Salary Range: 16.89 - 20.06
SUBFUNCTION DEFINITION: Responsible for the everyday operations of the CCHMC campus gift shop

REPRESENTATIVE RESPONSIBILITIES
·Customer Service
Ensure consistent customer service, establishing a good rapport with customers. Assist customers with selection and purchases. Work with staff and volunteers to maintain customer service standards through direct contact with customers.
·Confidentiality
Act in manner that maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of your position.
·Daily Operations
Operate business machines (cash register, fax, credit card, copier, computer) and trouble shoot routine problems with basic business equipment. Assist volunteers in the daily operation of the Gift Shop. Answer the phone, take and deliver phone orders using excellent phone skills. Record daily sales and report any discrepancies in the receipts or bank to management. Responsible for closing cash registers and the necessary paperwork including the reconciliation of cash receipts and deposits. Involvement in fiscal inventory process, responsible for precount, pre count analysis of department inventory and discrepancy reconciliation.
·Merchandising and Shipment Processing
Restock merchandise and maintain desired cleanliness in the stock areas. Management of packing slips on merchandise received, managing damage reporting and back orders. May enter all incoming merchandise in the POS/Inventory management system checking for price/cost and margin discrepancies. Work with buyers to coordinate incoming merchandise. Maintaining supply levels on shop supplies such as wrap, boxes, tissue, bags, register tape, etc. Maintaining backstock for the displays established by the Shop Manager and Buyers. Assist with Gift Shop special events. Coordinate with CCHMC departments involving Security, Housekeeping, Maintenance and Shipping. Assist buyer in merchandise selection. May be asked to place orders and work directly with vendors. Lead merchandise movement and display and maintain awareness of customer merchandise preferences via inquiries. May be asked to attend industry trade shows and buying meetings. Stay current on industry trends.

Qualifications:

EDUCATION/EXPERIENCE


Required:
· High school diploma or equivalent
·1-2 years of related work experience

Preferred:
- Experience in a retail specialty store with large volume traffic
- Must be able to work independently to complete the assigned departmental tasks in the Gift Shop.
- Should understand all aspect of retail including; Sales, customer service priority, theft prevention, stock movement and merchandising.

Unique Skills:

Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability

What Cincinnati Children's Hospital Medical Center employees say

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About Cincinnati Children's Hospital Medical Center

Sourced by ZipRecruiter

Cincinnati Children's Hospital Medical Center, located in Cincinnati, OH, US, is a premier pediatric hospital renowned for its exceptional clinical services, research programs, and medical education. The healthcare institution, founded in 1883, holds a sterling reputation in the industry, with a mission to improve child health and transform delivery of care through fully integrated, globally recognized research, education and innovation. As one of the oldest and most distinguished pediatric hospitals in the United States, Cincinnati Children's continues to offer a broad range of high-quality, compassionate care to children in the community and around the globe. As a testament to its dedication, it has consistently been ranked among the top three US pediatric hospitals by U.S. News & World Report.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1883

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