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Gift Shop Lead Jobs (NOW HIRING)

American Heritage Companies

Sales Associate

Durango, CO · On-site

$16 - $18/hr

Gift Shop Lead Type of Position: Non-Exempt Classification: Seasonal - currently seeking applicants with weekday availability Compensation: $16-$18/hr. DOE Location: Durango Summary: The Sales ...

FUNTOWN SPLASHTOWN USA INC

Retail Sales Lead - 2026

Saco, ME · On-site

$15.75 - $19.25/hr

Job purpose A Retail Sales Lead handles all types of situations and scenarios throughout the day at the park's two gift shops and are able to seamlessly take over at any position within the ...

FUNTOWN SPLASHTOWN USA INC

Retail Sales Lead - 2026

Saco, ME · On-site

$15.75 - $19.25/hr

Job purpose A Retail Sales Lead handles all types of situations and scenarios throughout the day at the park's two gift shops and are able to seamlessly take over at any position within the ...

Msmc

Lead Associate Retail

Miami Beach, FL

$16.75 - $19.25/hr

CC018250 Gift Shop Summary: The Sales Lead Associate is responsible for delivering an exceptional boutique-level customer experience while supporting the daily operations of the Gift Shop. This role ...

Community HealthCare System (CHCS)

Barista Lead

Onaga, KS · On-site

$12.50 - $14.25/hr

Essential Functions Statement(s) Open and close the Coffee and Gift Shop according to the established procedures. Oversee the daily operations of the shop. Provide exceptional customer service ...

mcr

Senior Retail Associate

Twin Hills, AK · On-site

$16 - $19.25/hr

TWA Hotel The Gift Shop Senior Attendant will be responsible for providing a positive guest experience by executing flawless service to all guests of the gift shop. The position serves as the lead ...

The Carolina Inn

Lead Line Cook

Chapel Hill, NC · On-site

$14.75 - $18.75/hr

Overall function The Lead Line Cook role supports the Crossroads Culinary Supervisor. This position ... in gift shop (exception: jewelry, UNC items, alcohol) • Employee Stock Purchase Plan • ...

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Gift Shop Lead information

See salary details

$7

$17

$27

How much do gift shop lead jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for gift shop lead in the United States is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a gift shop lead do?

A gift shop lead supervises daily operations of the store, manages staff, ensures customer satisfaction, and maintains inventory. They often handle sales transactions, organize displays, and ensure the shop meets sales goals and safety standards.

What is a gift shop lead?

Gift Shop Leads are supervisory staff members responsible for overseeing daily operations in a gift shop. They manage inventory, assist customers, train and support other staff, and ensure the shop meets sales goals and customer service standards. Gift Shop Leads may also handle cash management, merchandising, and scheduling. Their role is crucial in creating a welcoming shopping environment and maintaining efficient business operations.

How does a gift shop lead typically collaborate with other team members to ensure smooth operations?

A Gift Shop Lead works closely with sales associates, inventory staff, and management to maintain a welcoming environment and meet sales goals. They are responsible for assigning daily tasks, addressing customer concerns, and coordinating merchandising efforts. Regular communication is essential for managing stock levels, troubleshooting issues, and implementing promotional activities. By fostering teamwork and providing guidance, the Gift Shop Lead ensures that both employees and customers have a positive experience.

What are the key skills and qualifications needed to thrive as a gift shop lead?

To thrive as a Gift Shop Lead, you need strong retail management skills, inventory control experience, and a background in customer service, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, merchandising software, and basic financial reporting tools is essential. Outstanding communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills ensure smooth daily operations, positive customer experiences, and effective team coordination, all crucial for meeting sales and service goals.

What is the difference between Gift Shop Lead vs Gift Shop Associate?

AspectGift Shop LeadGift Shop Associate
ResponsibilitiesSupervises staff, manages inventory, oversees daily operationsAssists customers, stocks shelves, processes sales
CredentialsExperience in retail, leadership skillsBasic retail or customer service experience
Work EnvironmentRetail store, often in busy or tourist locationsRetail store, customer-facing role
Employer & Industry UsageGift shops in museums, parks, or attractionsSimilar retail environments in same industries

The Gift Shop Lead typically has supervisory responsibilities, overseeing staff and managing store operations, while the Gift Shop Associate focuses on customer service and sales. Both roles work in retail environments like museums or parks, but the Lead requires more experience and leadership skills.

More about Gift Shop Lead jobs
What job categories do people searching Gift Shop Lead jobs look for? The top searched job categories for Gift Shop Lead jobs are:
Gift Shop Lead jobs near you
Infographic showing various Gift Shop Lead job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $36,984 per year, or $17.8 per hour.

Sales Associate

American Heritage Companies

Durango, CO • On-site

$16 - $18/hr

Full-time

Re-posted 26 days ago

Job description

Division/Department: Store

Job Title: Gift Shop Sales Associate

Reports To: Gift Shop Lead

Type of Position: Non-Exempt

Classification: Seasonal - currently seeking applicants with weekday availability 

Compensation: $16-$18/hr. DOE

Location: Durango

Summary: The Sales Associate is responsible for handling daily sales, customer assistance, and restocking within one of our on-premise gift shops. This individual must be committed to providing the highest caliber of service to our clientele by offering recommendations and providing sound product knowledge about our inventory.

Essential Duties and Responsibilities:

  • Assist customers with retail purchases and returns
  • Maintain inventory and regularly restock items as needed
  • Actively engage customers and provide product knowledge, recommendations, and lend assistance
  • Provide outstanding customer service to gift shop customers and train guests
  • Handle cash and credit transactions with precision and accuracy
  • Maintain a clean, neat and organized sales floor

Education, Skill and Work Experience:

  • Experience working in retail industry strongly preferred
  • Experience in cash handling, operating cash registers and point-of-sale systems a plus
  • Strong work ethic, hands-on attitude with a commitment to exceptional customer service required

Work Environment:

  • Up to 8 hours per day standing and walking
  • Ability to lift up to 20 pounds
  • Available to work nights, weekends, early mornings and occasional overtime

Apply