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Gift Card Specialist Jobs (NOW HIRING)

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Partner with Systems Specialists to develop and analyze gift card reporting, identify trends, monitor performance, and address emerging issues. * Collaborate with gift card vendors to investigate ...

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Partner with Systems Specialists to develop and analyze gift card reporting, identify trends, monitor performance, and address emerging issues. * Collaborate with gift card vendors to investigate ...

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Partner with Systems Specialists to develop and analyze gift card reporting, identify trends, monitor performance, and address emerging issues. * Collaborate with gift card vendors to investigate ...

Customer Care Coordinator

Irving, TX · On-site

$16.50 - $21.75/hr

Partner with Systems Specialists to develop and analyze gift card reporting, identify trends, monitor performance, and address emerging issues. * Collaborate with gift card vendors to investigate ...

Gift Services Specialist

Seattle, WA

$19.25 - $25/hr

The Gift Services Specialist supports the University of Washington's fundraising operations through ... Process account corrections, credit card refunds and recurring payment transactions. * Track and ...

Gift Services Specialist

Seattle, WA · On-site

$19.25 - $25/hr

The Gift Services Specialist supports the University of Washington's fundraising operations through ... Process account corrections, credit card refunds and recurring payment transactions. * Track and ...

Franchisee Services Specialist

Shelton, CT · On-site

$25.33 - $31.68/hr

Card and 3PD Support: Provide comprehensive franchisee payment support for gift card and credit ... Each Franchise Service Specialist is responsible for onboarding / offboarding to close to 300 ...

Franchisee Services Specialist

Shelton, CT · On-site

$25.33 - $31.68/hr

Card and 3PD Support: Provide comprehensive franchisee payment support for gift card and credit ... Each Franchise Service Specialist is responsible for onboarding / offboarding to close to 300 ...

Gift Services Specialist

Claremont, CA · On-site

$16.75 - $21.75/hr

Gift Services Specialist Job Details and Requirement: Department: Advancement Supervisor: Director ... credit-card payments, securities, payroll deductions, online contributions, donor advised funds ...

$28 - $30/hr

Gift Services Specialist Job Details and Requirement: Department: Advancement Supervisor: Director ... credit-card payments, securities, payroll deductions, online contributions, donor advised funds ...

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Gift Card Specialist information

What is a gift card specialist?

A Gift Card Specialist is responsible for managing the production, distribution, and usage of gift cards for a business. They oversee inventory, troubleshoot issues, and ensure seamless transactions for customers. Additionally, they may analyze gift card sales trends and collaborate with marketing teams to develop promotions. Their role helps enhance customer experience and drive revenue through gift card programs.

What are the typical daily responsibilities of a gift card specialist?

A Gift Card Specialist’s daily tasks often include processing gift card requests, monitoring inventory levels, resolving customer or client inquiries, and ensuring that all transactions are accurately recorded in internal systems. They work closely with retail, finance, and customer service teams to handle troubleshooting, balance discrepancies, or bulk orders. Maintaining compliance with company policies and assisting with marketing or promotional campaigns related to gift cards are also common duties. This role is dynamic and requires versatility, strong organizational skills, and frequent communication with both internal teams and external partners.

What are the key skills and qualifications needed to thrive in the gift card specialist position, and why are they important?

To thrive as a Gift Card Specialist, you need strong organizational skills, attention to detail, and experience in sales operations or customer service, often backed by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic data analysis tools is commonly required. Excellent communication, problem-solving abilities, and a proactive approach help individuals excel in this role. These competencies are crucial to ensure accurate processing, effective troubleshooting, and a positive end-user experience with gift card programs.

What does a gift card specialist do?

A gift card specialist manages the sale, distribution, and reconciliation of gift cards for a company. They handle inventory, troubleshoot issues, and ensure accurate processing using point-of-sale systems or specialized software. Strong customer service and attention to detail are important skills for this role.

What are the most commonly searched types of Gift Card Specialist jobs?

The most popular types of Gift Card Specialist jobs are:

What job categories do people searching Gift Card Specialist jobs look for?

The top searched job categories for Gift Card Specialist jobs are:

Infographic showing various Gift Card Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Card Services Specialist

Towson, MD • On-site

Baltimore County Employees Federal Credit Union
Commercial Banking • 51 - 200 employees

Other

Re-posted 9 days ago


Job description

Position Summary: Job Details:• This job is open at our Towson branch located in Towson, Maryland.
• This is a Full-time position requiring 40 hours per week (8 hours per day).
• The typical work schedule is M-F 8:00 am to 5:00 pm or 9:00 am to 6:00 pm and some Saturdays from 8:30 am to 12:30 pm. Saturdays are worked at our branch in Perry Hall, MD.
• Employees earn premium pay for Saturday hours.
Job Duties:
• Provide professional, prompt, and courteous service to members and Credit Union staff
• Process new credit card applications
• Order, cancel, & re-issue debit, credit, and instant issue cards
• Process changes to cardholder accounts, such as address and name changes, limit increases, & travel notifications
• Answer member questions & resolve problems
• Review, process, & resolve card disputes & fraudulent transactions
• Perform daily GL reconciliation for fraud & dispute cases
• Perform debit, credit, & gift card settlements
• Maintain cardholder files, process payments, & facilitate ATM balancing
• Sell products and services based on member needs
What You Need:
• Some customer service experience is required
• High School Diploma or GED
• Ability to travel to our branches in Towson & Perry Hall as needed
• A passion for serving customers is required!
• Strong interpersonal skills
• Ability to perform basic math functions
• Proficient use of computers & Windows-based software
• Credit check and criminal background check are required