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Gift Card Administrator Jobs (NOW HIRING)

OrangeTwist

Zenoti Administrator

Newport Beach, CA

OrangeTwist is seeking a Zenoti Administrator to manage, configure, and continuously optimize our ... Manage gift card programs, membership structures, and automated marketing and loyalty campaigns ...

Michael's Inc

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Administer gift card activities, including the activation and deactivation of cards, to support Customer Care operations and business needs. * Provide timely and constructive feedback to agents ...

Michaels Stores

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Administer gift card activities, including the activation and deactivation of cards, to support Customer Care operations and business needs. * Provide timely and constructive feedback to agents ...

Michaels Stores, Inc.

Customer Care Coordinator

Irving, TX · On-site

$16.50 - $21.75/hr

Administer gift card activities, including the activation and deactivation of cards, to support Customer Care operations and business needs. * Provide timely and constructive feedback to agents ...

Michaels Stores

Customer Care Coordinator

Irving, TX · On-site

$17.25 - $22.50/hr

Administer gift card activities, including the activation and deactivation of cards, to support Customer Care operations and business needs. * Provide timely and constructive feedback to agents ...

OrangeTwist

Zenoti Administrator

Newport Beach, CA · On-site

OrangeTwist is seeking a Zenoti Administrator to manage, configure, and continuously optimize our ... Manage gift card programs, membership structures, and automated marketing and loyalty campaigns ...

Carter Machinery, Inc.

$64K - $83K/yr

Procurement Administrator Location: Richmond, Virginia Starting Compensation Range: $64,000 - $83 ... Process customer gift card requests * Advise and assist in creating intra and interdepartmental ...

OrangeTwist

Zenoti Administrator

Newport Beach, CA · On-site

OrangeTwist is seeking a Zenoti Administrator to manage, configure, and continuously optimize our ... Manage gift card programs, membership structures, and automated marketing and loyalty campaigns ...

Simon Property Group, Inc.

Administrator, Office

Miami, FL · On-site

$17.25 - $23.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... proof of performance & Gift card sales * If applicable-Assist with hiring and training of ...

Prime Outlets

Administrator, Office

Reno, NV · On-site

$18 - $24.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... proof of performance & Gift card sales * If applicable-Assist with hiring and training of ...

SPG Administrative Svcs. Ptr.

Administrator, Office

Reno, NV · On-site

$18 - $24.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... proof of performance & Gift card sales * If applicable-Assist with hiring and training of ...

Prime Outlets

Administrator, Office

Miami, FL · On-site

$17.25 - $23.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... proof of performance & Gift card sales * If applicable-Assist with hiring and training of ...

Prime Outlets

Administrator, Office

Katy, TX · On-site

$16.50 - $22.75/hr

The Office Administrator must be able to evaluate alternatives, choose best practices and complete ... proof of performance & Gift card sales * If applicable-Assist with hiring and training of ...

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Zenoti Administrator

Newport Beach, CA

OrangeTwist
Fitness and Sports Centers • 51 - 200 employees
Learn more about OrangeTwistexternal

Full-time

Posted 15 days ago

Job description

OrangeTwist is seeking a Zenoti Administrator to manage, configure, and continuously optimize our Zenoti platform, the system of record for point-of-sale (POS) and electronic medical records (EMR) across all OrangeTwist locations. This role owns platform configuration, security roles and permissions, POS and consumables setup, EMR/clinical workflow support, and day-to-day technical support - ensuring a consistent, efficient, and compliant experience for providers, staff, and clients as OrangeTwist grows.

  • Platform Administration & Configuration: Own the daily configuration, maintenance, and optimization of Zenoti across all OrangeTwist locations, including the appointment book, EMR, invoicing, and core system settings.
  • Security & Access Management: Build, assign, and audit HIPAA-compliant security roles and permissions, ensuring providers, managers, and staff have appropriate access to patient records and EMR data across centers.
  • EMR & Clinical Workflow Support: Configure and maintain digital clinical charts, consent forms, digital intake forms, and treatment packages to support providers, estheticians, and clinical staff.
  • Service Menu & Pricing Standardization: Standardize service menus, pricing tiers, packages, and promotions across all locations to ensure consistency and compliance with brand and pricing standards.
  • Manage retail and backend consumables and synchronization with other integrated platforms.
  • Marketing & Loyalty Automation: Manage gift card programs, membership structures, and automated marketing and loyalty campaigns configured within Zenoti.
  • Reporting & Analytics: Build and maintain dashboards and reports tracking multi-site performance, provider utilization, membership sales, and gift card liability.
  • Technical Support & Training: Serve as the primary point of contact for Zenoti-related support tickets; troubleshoot software issues and train new staff and locations on system best practices.
  • New Location Onboarding: Develop and execute standardized deployment playbooks to configure and onboard newly opened or acquired locations onto the centralized Zenoti instance.
  • Change Management: Communicate configuration changes, system updates, and new feature rollouts to stakeholders, and lead related staff training and adoption efforts.

Qualifications:

       2-4+ years of hands-on experience configuring and administering Zenoti, or a comparable SaaS booking/POS/EMR platform, ideally within a multi-location medspa, dermatology, or salon environment.

       Practical knowledge of HIPAA compliance requirements and best practices for safeguarding Electronic Medical Records (EMR) within a cloud-based software environment.

       Strong background in IT support, system configuration, user/role management, and general database or workflow troubleshooting.

       Experience configuring point-of-sale, inventory, and pricing structures consistently across multiple business locations.

       Excellent communication and change management skills, with the ability to roll out configuration changes, new features, and standardized training to staff across locations.

       Detail-oriented with strong organizational and project management skills; able to manage multiple locations and priorities simultaneously.

       Bachelor's degree in Business, Information Technology, Healthcare Administration, or a related field preferred, or equivalent practical experience.

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