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Genesys Jobs in Michigan (NOW HIRING)

Genesys

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more ...

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How much do genesys jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for genesys in Michigan is $45.77, according to ZipRecruiter salary data. Most workers in this role earn between $35.62 and $54.66 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Genesys professional in an enterprise contact center environment?

Genesys professionals typically spend their days configuring and managing the Genesys Cloud platform, troubleshooting system issues, implementing new features or integrations, and providing support to end users or contact center agents. Collaboration with IT teams, business analysts, and customer service managers is common to ensure solutions align with organizational goals and improve customer interactions. They may also participate in regular meetings to gather feedback, plan system enhancements, and stay updated on new Genesys releases. Staying proactive in monitoring system performance and resolving incidents helps ensure a seamless customer experience.

What jobs are typically at Genesys?

Genesys offers a variety of jobs including software engineers, customer support specialists, sales representatives, project managers, and technical consultants. These roles often require skills in cloud computing, customer experience platforms, and proficiency with tools like CRM and contact center software. Positions may also involve collaboration across teams and adherence to industry standards for security and quality assurance.

What is a Genesys?

A Genesys job typically involves working with Genesys software, which provides customer experience and contact center solutions. Roles can range from development, implementation, and support to administration and optimization of Genesys platforms. Professionals in this field often configure and manage customer engagement solutions, ensuring seamless communication across various channels. Common positions include Genesys Engineer, Consultant, and Support Specialist, requiring expertise in VoIP, cloud solutions, and automation tools.

Is Genesys a good place to work?

Genesys offers roles in customer experience and contact center technology, often requiring skills in software solutions and communication tools. Employee reviews highlight a collaborative environment and opportunities for professional development, though experiences can vary by location and role.

What are the key skills and qualifications needed to thrive in the Genesys position, and why are they important?

To thrive in a Genesys role, expertise in contact center technology, telephony systems, and customer engagement solutions is required, often supported by degrees in computer science or related fields. Familiarity with the Genesys Cloud platform, scripting languages (such as JavaScript or Python), and certifications like Genesys Certified Professional are highly valued. Strong communication, problem-solving abilities, and a customer-focused mindset set candidates apart. These skills enable professionals to design, implement, and support complex customer experience solutions crucial for business success.

Is Genesys a remote company?

Genesys offers remote work opportunities for certain roles, especially in customer experience and technical positions. The company's flexibility varies by position and department, with some roles fully remote and others requiring on-site presence or hybrid arrangements.
What are the most commonly searched types of Genesys jobs in Michigan? The most popular types of Genesys jobs in Michigan are:
What are popular job titles related to Genesys jobs in Michigan? For Genesys jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Genesys jobs? Cities in Michigan with the most Genesys job openings:
Genesys jobs near you
Infographic showing various Genesys job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 8% Part Time, 2% Temporary, and 7% Contract. Highlights an 77% Physical, 5% Hybrid, and 18% Remote job distribution, with an average salary of $95,195 per year, or $45.8 per hour.

Speech Language Pathologist - Contingent - Genesys Hospital

Henry Ford Health System

Grand Blanc, MI • On-site

Full-time

Re-posted 15 hours ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 565 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

GENERAL SUMMARY:
Location: Henry Ford Genesys Hospital - Acute Care and Inpatient Rehab Department
Evaluates and treats patients requiring speech-language therapy.
Responsibilities:
  • Performs therapy interventions utilizing standard therapy techniques and skills as appropriate for the condition of the patient.
  • Educates and counsels patient and family regarding treatment plans.
  • Maintains clinical records and follows performance improvement recommendations.
  • Plans and/or assists with patient discharge from speech therapy services. Provides information regarding appropriate support programs.

EDUCATION/EXPERIENCE REQUIRED:
  • Master's Degree in Speech-Language Pathology from an accredited graduate program;
  • Successful completion of the National Praxis Examination;
  • Successful completion of the Clinical Fellowship Year.
  • One year of experience in a clinical setting required.

LICENSURES AND CERTIFICATIONS REQUIRED:
  • The State of Michigan license; Certificate of Clinical Competence by ASHA

What Henry Ford Health employees say

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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