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Genesys Solution Consultant Jobs (NOW HIRING)

Help shape how Genesys Solution Consulting operates at scale by strengthening the programs, reporting, and business processes that give teams and leaders clear visibility into performance and ...

Principal Genesys Cloud PS Consultant

$60 - $81.75/hr

They are looking for a Principal Genesys Cloud Professional Services Consultant to lead the design ... solutions. • Lead the design and delivery of end-to-end technical solutions, including ...

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How much do genesys solution consultant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for genesys solution consultant in the United States is $96,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $127,000.00 per year, depending on experience, location, and employer.

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Genesys Solutions Consultant

Greenwood Village, CO • Remote

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees

Contractor

Re-posted 2 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Role: Genesys Solutions Consultant

location: Greenwood Village, CO (Remote)

Duration: 12+ months (High chances of extension)

Bachelor's degree Required

100% Remote Job

The Contact Center Strategy - Telephony Infrastructure (CCS-TI) group within the Infrastructure Management Group (IMG), Network Services (NS) Organization is looking for an exceptional Support engineer for supporting activities related to the Enterprise Telephony Infrastructure platform (i.e. virtualization of multiple call centers, multi-channel access, intelligent routing, computer telephony integration, telephonic and web self-service, and common/intelligent desktops, Virtual Hold, etc.).

6 - 10 years' experience is required

Implementation and maintenance of networks, network analysis, engineering and software functions for Contact Centers.

Incident response and resolution

Problem management updates4.

Cisco Voice and routing

Genesys GVP and IVR platforms

NICE call recording

Call center adjuncts including Symon, Aspect, and Virtual Hold5.

Troubleshooting and solving contact center technology issues

Leadership skills to lead teams in troubleshooting to a good result.

Communication skills at multiple levels

Empathy

Courage

Creativity

Additional Information

For more information, Please contact

Shubham Rastogi

(973) 967-3439

Shubham.rastogi(at)artechinfo.com


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992