The Osborne Company
Director of Operations
Location: Topeka, KS | Remote or Hybrid
The Osborne Company is seeking an experienced Director of Operations to lead and own all construction operations across the company. This is a high-impact leadership role responsible for translating company strategy into execution--overseeing project delivery, driving team performance, and ensuring operational systems run effectively without constant oversight.
This is not a passive leadership position, and it is not a project management role. We're looking for someone who can take full ownership of operations, build accountability across teams, and ensure consistent execution across all projects.
IMPORTANT: This role requires extensive commercial construction operations leadership experience. Candidates without direct construction operations management experience will not be considered.
ABOUT US:
Osborne is a Topeka, Kansas-based commercial general contractor proudly celebrating 50 years of building across the country. We specialize in design-build construction, facilities maintenance, and electric vehicle (EV) infrastructure, one of the fastest growing sectors in commercial construction.
Our projects are fast paced, often multi-site, and require strong coordination across teams and regions. With a strong foundation built on integrity, dependability, and quality, we're known for doing what's right--every time. Our team is made up of smart, humble professionals who value accountability, consistent execution, and long-term partnerships. Learn more at: www.osborne.com
WHAT YOU WILL OWN:
Operations Leadership
- Own day-to-day construction operations across all active projects and regions
- Lead, manage, and hold accountable Project Managers, Coordinators, and Superintendents
- Maintain full visibility into project schedules, staffing, and performance
- Run regular operations meetings and ensure follow-through on priorities and commitments
- Ensure alignment across teams, with clear expectations and accountability
Financial Performance
- Own financial performance across all projects, including job cost tracking, forecasting, and margin accountability
- Monitor revenue, costs, and profitability across the project portfolio
- Identify risks early and take action to protect project and company performance
Process & Systems
- Build, implement, and enforce operational processes across estimating handoff, project execution, and closeout
- Lead and ensure consistency in Transfer of Authority (TOA) between estimating and operations
- Identify and eliminate operational bottlenecks before they impact project delivery
Team Performance & Development
- Develop and lead high-performing PM, Coordinator, and Superintendent teams
- Hold team members accountable to performance expectations and project outcomes
- Partner with HR on hiring, onboarding, and performance management
- Address performance gaps and build bench strength across operations
Execution & Problem Solving
- Maintain visibility across all active projects and step in where needed to keep work moving
- Support teams in resolving issues while reinforcing accountability
- Participate in key client conversations and maintain strong relationships
WHAT SUCCESS LOOKS LIKE - FIRST 6-12 MONTHS
- Operations running smoothly across all projects with minimal escalation
- Clear visibility into project performance, staffing, and financials
- Strong alignment between estimating and operations (consistent TOA process)
- PM and field teams operating with accountability and minimal oversight
- Owner is less involved in day-to-day operational decision-making
YOU MAY BE A GREAT FIT IF YOU:
- Have 7-10+ years of commercial construction operations leadership
- Have managed PMs, Supers, and Coordinators across multiple projects
- Thrive in high-accountability, fast-paced environments
- Take ownership of outcomes and hold others accountable without hesitation
- Have strong financial acumen (job costing, forecasting, profitability)
- Can build systems and processes that work without you in the room
- Communicate clearly with both field teams and executive leadership
- Are willing to travel as needed to support projects
THIS IS NOT THE RIGHT ROLE IF YOU:
- Have never managed people you did not hire
- Avoid conflict or need consensus before making decisions
- Cannot explain job cost variance or read a WIP schedule
- Have a pattern of roles under 2 years without clear progression
- Need recognition or external validation to stay motivated
- Have never built or run a recurring leadership accountability process
WHAT YOU NEED TO BRING:
- 7-10+ years of commercial construction experience with leadership responsibility
- Proven experience managing multi-state project teams (PM, Superintendent, and Coordinators) across multiple simultaneous projects
- Strong financial acumen -- job costing, WIP schedules, forecasting, and profitability analysis
- Experience managing multistate or multi-region project portfolios
- EOS or similar operating system experience preferred -- not required
- Valid driver's license, ability to pass background check, drug screen, and MVR
- Legal authorization to work in the United States
COMPENSATION & BENEFITS:
Compensation
- Salary: $110,000 - $140,000
- Performance-based bonus tied to margin and scorecard
- High performers earn meaningfully above base
Benefits
- Medical, dental & vision insurance (company-shared premiums)
- 3-weeks Paid Time Off (PTO) + paid holidays
- 401(k) with 3.5% employer match
- Flexible Spending Account (FSA)
- A flexible, hybrid/remote work environment with strong team support
- A leadership role with direct impact on company growth and performance
READY TO TAKE THE LEAD?
If you take ownership, build systems, develop teams, and drive results - let's talk.
- Osborne Construction is an Equal Opportunity Employer. All qualified candidates are encouraged to apply.