As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Geneva, IL · On-site
$15.80 - $22.95/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Geneva, IL · On-site
$15.80 - $22.95/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Mentor, OH · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Mentor, OH · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Houston, TX · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Houston, TX · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Oakdale, MN · On-site
$15.80 - $22.95/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Oakdale, MN · On-site
$15.80 - $22.95/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Monroe, LA · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Monroe, LA · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Lakewood, CA · On-site
$16.90 - $22.95/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Lakewood, CA · On-site
$16.90 - $22.95/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Grand Rapids, MI · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
New
Geek Squad Advanced Repair Technician
Grand Rapids, MI · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
New
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Advanced Repair Technician
Charlottesville, VA · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
New
Geek Squad Advanced Repair Technician
Charlottesville, VA · On-site
$15 - $19.48/hr
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
New
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
New
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
New
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...
Geek Squad Repair Agent information
See salary details
$13.94 - $14.53
2% of jobs
$14.53 - $15.12
10% of jobs
$15.12 - $15.71
8% of jobs
$16.01 is the 25th percentile. Wages below this are outliers.
$15.71 - $16.30
8% of jobs
$16.30 - $16.89
13% of jobs
The median wage is $17.48 / hr.
$16.89 - $17.48
8% of jobs
$17.48 - $18.07
13% of jobs
$18.07 - $18.66
8% of jobs
$18.96 is the 75th percentile. Wages above this are outliers.
$18.66 - $19.25
8% of jobs
$19.25 - $19.84
13% of jobs
$19.84 - $20.43
8% of jobs
$13
$17
$20
How much do geek squad repair agent jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for geek squad repair agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Geek Squad Repair Agent?
To thrive as a Geek Squad Repair Agent, you need a solid understanding of computer hardware and software troubleshooting, typically supported by a high school diploma or equivalent and relevant technical certifications such as CompTIA A+. Familiarity with diagnostic tools, operating systems, and point-of-sale (POS) systems is commonly required. Strong customer service skills, effective communication, and patience help build trust and ensure a positive experience for clients. These competencies are essential for efficiently resolving technical issues while providing excellent service in a retail environment.
What is the difference between Geek Squad Repair Agent vs Computer Support Specialist?
| Aspect | Geek Squad Repair Agent | Computer Support Specialist |
|---|---|---|
| Credentials | Basic certifications (CompTIA A+, manufacturer-specific) | CompTIA A+, Network+, or similar certifications |
| Work Environment | Retail stores, service centers, on-site | Office, remote, or client-site support |
| Employer & Industry | Best Buy, retail tech support | IT firms, corporate, or freelance |
| Common Search Intent | Device repair, troubleshooting | Network setup, software support |
Geek Squad Repair Agents primarily focus on repairing and troubleshooting consumer electronics in retail or on-site settings, often requiring certifications like CompTIA A+. Computer Support Specialists handle broader IT support tasks, including network and software issues, often in office environments. Both roles require technical skills but differ in scope and work setting.
What is a Geek Squad Repair Agent?
Geek Squad Repair Agents are trained professionals who diagnose and fix a wide range of electronic devices, including computers, smartphones, appliances, and home theater systems. They work for Best Buy’s Geek Squad team, providing both in-store and on-site technical support and repair services. These agents help customers with hardware and software issues, data recovery, device setup, and troubleshooting. Geek Squad Repair Agents are known for their technical expertise and commitment to customer service.
What are some common challenges Geek Squad Repair Agents face when troubleshooting customer devices?
Geek Squad Repair Agents frequently encounter challenges such as diagnosing complex hardware or software issues, dealing with incomplete customer information, and managing tight deadlines during busy periods. Agents must stay updated on the latest technology and manufacturer protocols to resolve issues efficiently. They also need strong communication skills to explain technical solutions in a way that customers can easily understand, ensuring a positive service experience even in stressful situations.
More about Geek Squad Repair Agent jobs
What cities are hiring for Geek Squad Repair Agent jobs?
Cities with the most Geek Squad Repair Agent job openings:
What states have the most Geek Squad Repair Agent jobs?
States with the most job openings for Geek Squad Repair Agent jobs include:
What job categories do people searching Geek Squad Repair Agent jobs look for?
The top searched job categories for Geek Squad Repair Agent jobs are:
Full-time, Part-time
Retirement, PTO
Posted 23 days ago
Best Buy rating
6.9
Based on 1,779 frontline employees who took The Breakroom Quiz
14th of 30 rated technology retailers
Job description
As a Geek Squad Advanced Repair Technician (Agent), you’ll work at our local Best Buy store to provide technology support and repair customers’ computers and other devices. You’ll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You’ll perform repairs by troubleshooting and following our procedures. If you’re passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you’ll do
What you’ll do
- Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
- Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
- Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
- Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
- Maintain knowledge, skillsets and certifications through training courses
Basic qualifications
- 6 months of experience diagnosing, troubleshooting or repairing technology products
- Experience actively using and learning about consumer electronics
- Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
- Strong ability to prioritize and multi-task in a fast-paced environment
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
About BEST BUY
Sourced by ZipRecruiter
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Richfield, MN, US
Year founded
1966