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Geek Squad Repair Agent Jobs (NOW HIRING)

Best Buy

Geek Squad Senior Repair Technician

Frisco, TX · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Houston, TX · On-site

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Madison, WI · On-site

$15 - $20.55/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Vestal, NY

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Senior Repair Technician

Houston, TX

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

Best Buy

Geek Squad Senior Repair Technician

Abilene, TX · On-site

$15 - $20.55/hr

  • Retirement

  • PTO

As a Geek Squad Senior Repair Technician (Agent), you'll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You'll train and coach agents in repairs ...

New

Best Buy

Geek Squad Advanced Repair Technician

Augusta, ME · On-site

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Madison, WI · On-site

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

El Paso, TX · On-site

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Concord, NH · On-site

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Concord, NH · On-site

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Cedar Park, TX · On-site

$15 - $21.21/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

New

Best Buy

Geek Squad Advanced Repair Technician

Warwick, RI · On-site

$16 - $21.21/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Buffalo, NY · On-site

$16 - $19.48/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

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Showing results 21-40

All JobsGeek Squad Repair Agent Jobs

Geek Squad Repair Agent information

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$13

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$20

How much do geek squad repair agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for geek squad repair agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Geek Squad Repair Agent?

To thrive as a Geek Squad Repair Agent, you need a solid understanding of computer hardware and software troubleshooting, typically supported by a high school diploma or equivalent and relevant technical certifications such as CompTIA A+. Familiarity with diagnostic tools, operating systems, and point-of-sale (POS) systems is commonly required. Strong customer service skills, effective communication, and patience help build trust and ensure a positive experience for clients. These competencies are essential for efficiently resolving technical issues while providing excellent service in a retail environment.

What is the difference between Geek Squad Repair Agent vs Computer Support Specialist?

AspectGeek Squad Repair AgentComputer Support Specialist
CredentialsBasic certifications (CompTIA A+, manufacturer-specific)CompTIA A+, Network+, or similar certifications
Work EnvironmentRetail stores, service centers, on-siteOffice, remote, or client-site support
Employer & IndustryBest Buy, retail tech supportIT firms, corporate, or freelance
Common Search IntentDevice repair, troubleshootingNetwork setup, software support

Geek Squad Repair Agents primarily focus on repairing and troubleshooting consumer electronics in retail or on-site settings, often requiring certifications like CompTIA A+. Computer Support Specialists handle broader IT support tasks, including network and software issues, often in office environments. Both roles require technical skills but differ in scope and work setting.

What is a Geek Squad Repair Agent?

Geek Squad Repair Agents are trained professionals who diagnose and fix a wide range of electronic devices, including computers, smartphones, appliances, and home theater systems. They work for Best Buy’s Geek Squad team, providing both in-store and on-site technical support and repair services. These agents help customers with hardware and software issues, data recovery, device setup, and troubleshooting. Geek Squad Repair Agents are known for their technical expertise and commitment to customer service.

What are some common challenges Geek Squad Repair Agents face when troubleshooting customer devices?

Geek Squad Repair Agents frequently encounter challenges such as diagnosing complex hardware or software issues, dealing with incomplete customer information, and managing tight deadlines during busy periods. Agents must stay updated on the latest technology and manufacturer protocols to resolve issues efficiently. They also need strong communication skills to explain technical solutions in a way that customers can easily understand, ensuring a positive service experience even in stressful situations.
More about Geek Squad Repair Agent jobs

What cities are hiring for Geek Squad Repair Agent jobs?

Cities with the most Geek Squad Repair Agent job openings:

What states have the most Geek Squad Repair Agent jobs?

States with the most job openings for Geek Squad Repair Agent jobs include:

What job categories do people searching Geek Squad Repair Agent jobs look for?

The top searched job categories for Geek Squad Repair Agent jobs are:

Geek Squad Repair Agent jobs near you
Infographic showing various Geek Squad Repair Agent job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,210 per year, or $17.4 per hour.

Geek Squad Senior Repair Technician

Best Buy

Frisco, TX • On-site

Full-time, Part-time

Retirement, PTO

Posted 7 days ago

Best Buy rating

6.9

Company rating: 6.9 out of 10

Based on 1,779 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

As a Geek Squad Senior Repair Technician (Agent), you’ll lend your tech expertise and leadership ability to overseeing technology support at a Best Buy store. You’ll train and coach agents in repairs and services in accordance with Geek Squad’s high standards and serve as a role model for the team. Your efforts will result in world-class employee and customer experiences while driving exceptional business results. Internally, this role is known as a CIA Agent.
What you’ll do
  • Assist other Geek Squad leaders with assigning staff to customer service, device diagnosis, repair, service and follow-up
  • Communicate department goals and other important information to team members in a clear, accurate and timely manner
  • Work directly with customers to ensure they receive the service they need and to resolve escalated customer service issues
  • Provide coaching to agents to develop their customer service and technology repair skills
  • Provide ongoing collaboration and answer questions for team members and other store employees to achieve goals and maintain high standards of customer service
Basic qualifications
  • 1 year of experience in diagnosing and repairing PCs or consumer electronics
  • 1 year of customer service experience
  • 1 year of leadership experience, including coaching, training and recognition
Preferred qualifications
  • Experience working with Windows operating systems
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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