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Geek Squad Advanced Repair Agent Jobs (NOW HIRING)

Best Buy

Geek Squad Advanced Repair Technician

Charlotte, NC · On-site

$15 - $19.48/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Mentor, OH · On-site

$15 - $19.48/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Reno, NV

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Oakdale, MN · On-site

$15.80 - $22.95/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Cheektowaga, NY · On-site

$16 - $19.48/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

New

Best Buy

Geek Squad Advanced Repair Technician

Geneva, IL · On-site

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Geneva, IL · On-site

$15.80 - $22.95/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Monroe, LA · On-site

$15 - $19.48/hr

  • Retirement

  • PTO

As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent ...

Best Buy

Geek Squad Advanced Repair Technician

Sturgeon, MO · On-site

$14.75 - $20.25/hr

Best Buy is committed to enriching lives through technology, and they are seeking a Geek Squad Advanced Repair Technician to provide technology support and repair customers' devices. This role ...

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Geek Squad Advanced Repair Agent information

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How much do geek squad advanced repair agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for geek squad advanced repair agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Geek Squad Advanced Repair Agent position, and why are they important?

To thrive as a Geek Squad Advanced Repair Agent, candidates need strong technical troubleshooting skills, extensive knowledge of computer hardware and software, and typically a high school diploma or equivalent, with certifications such as CompTIA A+ considered an asset. Familiarity with diagnostic tools, operating systems, and internal service ticketing platforms is essential for day-to-day work. Excellent customer service, clear communication, and patience are crucial soft skills for interacting with clients and teammates. These abilities ensure timely, accurate repairs and a positive customer experience in a fast-paced retail service environment.

What are the typical daily responsibilities of a Geek Squad Advanced Repair Agent?

As a Geek Squad Advanced Repair Agent, your day usually includes diagnosing and repairing computer and electronic devices, supporting customers with technical issues, and updating service records in internal systems. You’ll work with a team of agents in a collaborative environment, share knowledge, and may coordinate with manufacturers for warranty repairs. Customer-facing communication is an important part of the role, as you’ll often explain technical solutions to individuals with varying levels of tech experience. The work is fast-paced and offers hands-on opportunities to continually learn about new technologies and troubleshooting methods. This variety helps you build a strong technical foundation and develop both customer service and problem-solving skills.

What is a Geek Squad Advanced Repair Agent?

A Geek Squad Advanced Repair Agent is responsible for diagnosing and repairing a variety of consumer electronics, including computers, mobile devices, and other technology. They perform hardware and software troubleshooting, data recovery, virus removal, and system optimizations. Agents also assist customers by explaining repair processes, providing technical advice, and ensuring satisfaction with services. This role requires strong technical skills, attention to detail, and excellent customer service abilities.

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Geek Squad Advanced Repair Agent jobs near you
Infographic showing various Geek Squad Advanced Repair Agent job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,210 per year, or $17.4 per hour.

Geek Squad Advanced Repair Technician

Best Buy

Charlotte, NC • On-site

$15 - $19.48/hr

Part-time

Retirement, PTO

Re-posted 19 hours ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,780 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description


As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
  • Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
  • Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
  • Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
  • Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
  • Maintain knowledge, skillsets and certifications through training courses

Basic qualifications
  • 6 months of experience diagnosing, troubleshooting or repairing technology products
  • Experience actively using and learning about consumer electronics
  • Ability to work a flexible schedule including holidays, nights and weekends

Preferred qualifications
  • Strong ability to prioritize and multi-task in a fast-paced environment

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

What Best Buy employees say

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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