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Gaming Center Jobs (NOW HIRING)

Intralot

Call Center Operator

Strongsville, OH

Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports ... One (1) year prior related customer service experience, preferably in a technical call center ...

LA28

Manager, Main Operations Center

Los Angeles, CA · On-site

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and ... The Manager, Main Operations Center (MOC Manager) reporting to the Senior Director, C3 ...

LA28

Manager, Main Operations Center

Los Angeles, CA · On-site

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and ... The Manager, Main Operations Center (MOC Manager) reporting to the Senior Director, C3 ...

Intralot

Call Center Operator

Benton, AR

Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Apple

Senior iOS Engineer, Apple Games

Cupertino, CA

$181K - $272K/yr

... Center are the home of gaming on Apple's platforms - iPhone, iPad, Mac, Apple TV, and Vision Pro. Join the Game Services UI team to help build the Apple Games app and the user-facing gaming features ...

Intralot

Call Center Operator

Duluth, GA · On-site

Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...

Intralot

Call Center Operator

Duluth, GA

Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...

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Gaming Center information

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How much do gaming center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for gaming center in the United States is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by staff working in a gaming center, and how can they be addressed?

Staff in a gaming center often encounter challenges such as managing large groups during peak hours, troubleshooting technical issues with gaming equipment, and ensuring a positive and safe environment for all patrons. Effective communication, quick problem-solving skills, and teamwork are essential for addressing these challenges. Training on equipment maintenance and customer service, as well as clear team protocols, can help staff handle busy times and technical difficulties efficiently while maintaining a fun atmosphere for guests.

What is the difference between Gaming Center vs Game Tester?

AspectGaming CenterGame Tester
Required CredentialsHigh school diploma or equivalent; some positions may require customer service experienceKnowledge of gaming; sometimes a degree or certification in game design or related field
Work EnvironmentPublic entertainment venues, often indoors, involving customer interactionOffice or studio setting, testing games on computers or consoles, often independently
Employer & Industry UsageGaming centers, arcades, entertainment venuesVideo game companies, testing labs, software developers

Gaming Centers focus on providing entertainment and customer service in public venues, while Game Testers work behind the scenes testing video games for bugs and quality assurance. Both roles involve gaming but differ in environment, responsibilities, and industry focus.

What is a gaming center?

A gaming center is a dedicated facility where individuals can play video games, often providing high-end gaming PCs, consoles, and accessories. These centers offer a social environment for both casual and competitive gamers, and may host tournaments, events, or gaming parties. Gaming centers typically charge an hourly fee for access to their equipment and may also provide snacks, drinks, and other amenities. They are popular among people who want to experience multiplayer gaming in person or try out advanced gaming setups without purchasing expensive equipment themselves.

What are the key skills and qualifications needed to thrive as a Gaming Center Manager, and why are they important?

To thrive as a Gaming Center Manager, you need experience in customer service, basic IT troubleshooting, and an understanding of gaming hardware and software, often supported by a high school diploma or equivalent. Familiarity with point-of-sale systems, network management tools, and reservation software is typically required. Strong interpersonal skills, leadership, and the ability to handle high-pressure situations help foster a positive gaming environment and resolve conflicts. These competencies ensure smooth daily operations, high customer satisfaction, and efficient management of gaming equipment and staff.
More about Gaming Center jobs
What cities are hiring for Gaming Center jobs? Cities with the most Gaming Center job openings:
What states have the most Gaming Center jobs? States with the most job openings for Gaming Center jobs include:
What job categories do people searching Gaming Center jobs look for? The top searched job categories for Gaming Center jobs are:
Gaming Center jobs near you
Infographic showing various Gaming Center job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 51% Physical, 1% Hybrid, and 48% Remote job distribution, with an average salary of $37,439 per year, or $18 per hour.

Call Center Operator

Intralot

Strongsville, OH

Other

Posted 24 days ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Job Title

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred

Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs

Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

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